You can lodge complaints through the following channels:

1. Direct to U Mobile:
   • Careline +6018 388 1318
   • Email: customer.service@u.com.my
   • u.com.my/contactus
   • MyUMobile Apps
   • UM Service Centre
   • Social Media (Facebook and Twitter)
2. Other Channels:
   • MCMC Complaint Portal (http://aduan.skmm.gov.my/)
   • CFM Complaint Portal (www.complaint.cfm.org.my)