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For Prepaid Credit Winner
U Mobile will notify the winners of their entitlement to receive the Prepaid Credit via SMS. The Prepaid Credit amount will be credited to the winners’ prepaid account as bonus credit (the same MSISDN used to perform the Reload).
U Mobile will only make one (1) attempt to credit the amount to the winners’ prepaid account. In the event that such attempt failed due to any reasons whatsoever, the Prepaid Credit amount will be forfeited.
Any usage involving calls or data will be deducted from the Bonus Credit first, after which such usage will be deducted from the remaining available Prepaid credit.
For Phone Prize Winner
U Mobile will notify the shortlisted participants via phone call. The shortlisted participants will be required to answer one (1) question correctly. If the question is not answered correctly after two (2) attempts; OR if U Mobile is unable to contact the winner after two (2) voice call attempts, the winner will be disqualified and the next participant in line will be contacted. If the participant is disabled and unable to answer the question verbally, a legal guardian or representative may assist to reply to the question posed.
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