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The Ultra Speed RM1/2 Hours & Ultra Speed RM5/24 Hours are Add-Ons passes to enhance the Internet speeds for your respective plans. They are valid for 2 hours & 24 hours respectively and do not give any additional data quota in your plan’s subscription. Your Prepaid line must remain active to enjoy this.
For those Internet plans with Fair Usage Policy (FUP), namely U Prepaid/Travellers plan. Upon reaching the FUP quota, your speed will remain at 512 Kbps even if you are subscribed to the Ultra Speed RM1/2 Hours or Ultra Speed RM5/24 Hours Add-Ons.
Both the Ultra Speed RM1/2 Hours & Ultra Speed RM5/24 Hours Add-Ons are one-off subscription that will not be automatically renewed.
The Ultra Speed RM1/2 Hours & Ultra Speed RM5/24 Hours Add-Ons can only be used with a smartphone. Both cannot be used in a MiFi Dongle or any routers.
The Ultra Speed RM1/2 Hours & Ultra Speed RM5/24 Hours Add-Ons can be activated as many times as you want if you have an active Prepaid line & an active Unlimited Data plan .
However, bear in mind that for a repeat subscription, the one with the latest expiry will replace the previous one.
You will not be able to use your Ultra Speed RM1/2 Hours or Ultra Speed RM5/24 Hours Add-Ons without an active Unlimited Data plan . You will need to resubscribe to an Unlimited Data plan to use your Ultra Speed RM1/2 Hours or Ultra Speed RM5/24 Hours Add-Ons.
You will not be able to use your Ultra Speed RM1/2 Hours or Ultra Speed RM5/24 Hours Add-Ons without an active Unlimited Data plan . You will need to resubscribe to an Unlimited Data plan to use your Ultra Speed RM1/2 Hours or Ultra Speed RM5/24 Hours Add-Ons.
You can subscribe to the Ultra Speed Add-Ons using these channels:
i. MyUMobile App
Step 1: Launch the MyUMobile App.
Step 2: Select Add-Ons, and search for “High Speed” or “Roam & Travel” tab.
Step 3: Select the Speed Booster and confirm your subscription.
ii. UMB
Step 1: Dial *118#
Step 2: Select the Ultra Speed
Step 3: Confirm your subscription.
Please ensure you have enough balance in your Prepaid account and an active Data plan for successful activation.
There is no limitation on the data usage. You can enjoy enhanced Internet speed for 2 hours or 24 hours for video streaming, online gaming or any mobile activity that consumes data.
U can also get in touch with us from any of the following channels.
Enjoy a better, faster and safer experience today!
Drop us your message on Messenger.
Have questions? Feel free to DM us!
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