{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 35, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eOur Online Store is currently undergoing a scheduled maintenance upgrade from 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":4,"day":24},"instant":{"seconds":1713888000,"nanos":0},"nowDate":"Apr 24, 2024, 12:00:00 AM","nowTime":"2024-04-24","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eKindly visit our \u003ca href\u003d\"/content/u-mobile/en/personal/support/store-finder.html\" target\u003d\"_blank\"\u003enearest store\u003c/a\u003e for assistance on purchases \u0026amp; port-in requests. Thank you.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":4,"day":24},"instant":{"seconds":1713888000,"nanos":0},"nowDate":"Apr 24, 2024, 12:00:00 AM","nowTime":"2024-04-24","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/personal/search-results.html" }

25 November 2021

 

NOTIFICATION

The Malaysian Communications and Multimedia Commission (MCMC) will be conducting Consumer Satisfaction Survey - Courier Service (Individual and Business) to collect data pertaining to experience and consumer satisfaction towards service rendered by courier service providers. The survey will commence from 22 November 2021 until 31 March 2022 or until the sample quota is reached, whichever earlier. Data collection will be conducted daily except for national and state public holidays.

 

The survey will be conducted via MCMC secure online system. For individual consumers, the selected respondents will receive survey link through Short Messages Services (SMS) from the following mobile- telephone numbers:

 

i. 017-7286262

ii. 017-3646262

 

Meanwhile, for business consumers, the selected organization will receive survey invitation through email onlinesurvey1@mcmc.gov.my from MCMC. Respondents are advised NOT to respond to any survey notifications other from the above telephone numbers and email address.

 

Please be advised that the purpose of this survey is for data collection only. No personal data will be collected i.e. full name or bank details for this survey. Neither money will be collected nor sales solicited. Participation is on a voluntary basis.

 

However, cooperation from the respondent is much appreciated. Any survey completion or extension will be announced accordingly on the MCMC website: www.mcmc.gov.my 

 

Further information and guidelines to participate in the above surveys can be referred here:

English: https://mcmc.gov.my/en/media/announcements/customer-satisfaction-survey-courier-service-indiv

Malay : https://mcmc.gov.my/ms/media/announcements/customer-satisfaction-survey-courier-service-indiv

{ "siteTheme": "theme-personal" }
We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. Click ‘Proceed’ to enjoy optimal performance. View our Privacy Notice to learn more.