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Own an iPhone 16e, 15 pro, & 15 pay RM0 for the first 6 months. Get free global roaming & 1,000GB of high-speed 5G data on your new phone, only with U Mobile.
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Experience unbeatable savings & flexibility with iPhone 16 Series via U Mobile's Postpaid plans. Enjoy 0% instalment with U PayLater. Sign up today!
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Subscribe to U Mobile's Postpaid Data Plans - U Postpaid 38, 68 & 98. Enjoy Ultra Hotspot on 4G and 5G network & Unlimited Local Calls from RM38/mth. Get it now!
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Enjoy faster Unlimited Prepaid Data at only RM25/month. Stream, game, and socialise non-stop with lightning speed on U Prepaid, Malaysia's best 5G Prepaid plan.
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Please enter your mobile number in the following format (e.g. 60181231234).
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1. Are you moving to Postpaid or Prepaid?​ *

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2. Which of these telco service providers are you planning to switch to? *

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{ "dataList": [{"label":"Higher speed offered by other telco​","value":"Higher speed offered by other telco​"},{"label":"Higher quota for hotspot offered by other telco","value":"Higher quota for hotspot offered by other telco"},{"label":"More affordable price offered by other telco","value":"More affordable price offered by other telco"},{"label":"To enjoy unlimited Prepaid offers","value":"To enjoy unlimited Prepaid offers"},{"label":"To enjoy Postpaid convenience (previously switching from Prepaid)​","value":"To enjoy Postpaid convenience (previously switching from Prepaid)​"},{"label":"Poor network or coverage in my area​","value":"Poor network or coverage in my area​"},{"label":"More phone models offered by other telco​","value":"More phone models offered by other telco​"},{"label":"Moved to other areas that are not under U Mobile\u0027s coverage","value":"Moved to other areas that are not under U Mobile coverage"},{"label":"Others","value":"Others"}], "defaultValue": "", "isDisabled": false }
3. What is the main reason behind your decision to discontinue our services? *

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4. What offers have you received from the other telco service provider? *

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5. If we can provide solutions to the issues you have faced, would you consider resuming our services? *

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6. How did you learn about the telco service provider that you are switching to? *

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