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2nd Google Pixel for RM0
2nd Google Pixel for RM0

Buy any Google Pixel series and get the Pixel 9a for RM0. Enjoy 1,000GB shareable 5G data, free roaming, and more. Find out more.
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2nd 5G Phone for RM0

Enjoy Buy 1 Free 1 deals on 5G Android phones with U Family. Get flagship devices, shared data and free roaming in 60+ destinations. Find out more.

RM0 iPhone
RM0 iPhone

Own an iPhone 16e & 15 pay RM0 for the first 6 months. Get free global roaming & 1,000GB of high-speed 5G data on your new phone, only with U Mobile.
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Unbeatable 5G Devices

Browse our amazing selection of FREE Unbeatable 5G devices with 1,000GB of high-speed 5G data for all your mobile activities. Click here for more!
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Wireless

Enjoy fibre-like speeds with U Home 5G! This wireless broadband comes with unlimited internet plans that include free Game-Grade Router 5G or Samsung TV. Get now!
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Postpaid Plans

Subscribe to U Mobile U Postpaid 38, 68 & 98. Enjoy 5G & 4G Ultra Hotspot, unlimited local calls, and great value from RM38/month. Sign up today!
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Enjoy faster Unlimited Prepaid Data at only RM25/month. Stream, game, and socialise non-stop with lightning speed on U Prepaid, Malaysia's best 5G Prepaid plan.
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Please enter your mobile number in the following format (e.g. 60181231234).
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1. Are you moving to Postpaid or Prepaid?​ *

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2. Which of these telco service providers are you planning to switch to? *

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{ "dataList": [{"label":"Higher speed offered by other telco​","value":"Higher speed offered by other telco​"},{"label":"Higher quota for hotspot offered by other telco","value":"Higher quota for hotspot offered by other telco"},{"label":"More affordable price offered by other telco","value":"More affordable price offered by other telco"},{"label":"To enjoy unlimited Prepaid offers","value":"To enjoy unlimited Prepaid offers"},{"label":"To enjoy Postpaid convenience (previously switching from Prepaid)​","value":"To enjoy Postpaid convenience (previously switching from Prepaid)​"},{"label":"Poor network or coverage in my area​","value":"Poor network or coverage in my area​"},{"label":"More phone models offered by other telco​","value":"More phone models offered by other telco​"},{"label":"Moved to other areas that are not under U Mobile\u0027s coverage","value":"Moved to other areas that are not under U Mobile coverage"},{"label":"Others","value":"Others"}], "defaultValue": "", "isDisabled": false }
3. What is the main reason behind your decision to discontinue our services? *

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4. What offers have you received from the other telco service provider? *

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5. If we can provide solutions to the issues you have faced, would you consider resuming our services? *

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6. How did you learn about the telco service provider that you are switching to? *

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