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Terms & Conditions

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"/content/u-mobile/en/personal/support/terms-conditions/prepaid/s-and-k-paket-data-prabayar-harian-indonesian.html" }, { "title": "Syarat dan Ketentuan GX30", "value": "syarat-dan-ketentuan-gx30-indonesian", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/syarat-dan-ketentuan-gx30-indonesian.html" }, { "title": "Subscription of U Mobile’s Prepaid Plans via Online Channel", "value": "subscription-of-u-mobiles-prepaid-plans-via-online-channel", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/subscription-of-u-mobiles-prepaid-plans-via-online-channel.html" }, { "title": "Syarat dan Ketentuan Paket Unlimited Funz Prepaid", "value": "syarat-dan-ketentuan-paket-unlimited-funz-prepaid-indonesian", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/syarat-dan-ketentuan-paket-unlimited-funz-prepaid-indonesian.html" }, { "title": "Syarat dan Ketentuan Giler Unlimited Prepaid", "value": "syarat-dan-ketentuan-giler-unlimited-prepaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/syarat-dan-ketentuan-giler-unlimited-prepaid.html" }, { "title": "U Mobile Prepaid Self Registration", "value": "u-mobile-prepaid-self-registration", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/u-mobile-prepaid-self-registration.html" }, { "title": "Unlimited Funz Prepaid Plan नियम तथा शर्तहरू", "value": "unlimited-funz-prepaid-plan-nepali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-funz-prepaid-plan-nepali.html" }, { "title": "Unlimited Funz Prepaid Plan and RM30 Top-Up (Exclusive on Online Store Only)", "value": "unlimited-funz-prepaid-plan-and-rm30-top-up-exclusive-on-online-store-only", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-funz-prepaid-plan-and-rm30-top-up-exclusive-on-online-store-only.html" }, { "title": "Unlimited FUNZ Prepaid Plan", "value": "unlimited-funz-prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-funz-prepaid-plan.html" }, { "title": "Unlimited Funz Prepaid Plan စည္းကမ္းႏွင့္ သတ္မွတ္ခ်က္မ်ား", "value": "unlimited-funz-prepaid-plan-burmese", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-funz-prepaid-plan-burmese.html" }, { "title": "Unlimited Funz Prepaid Plan-এর শর্তাবলী", "value": "unlimited-funz-prepaid-plan-bengali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-funz-prepaid-plan-bengali.html" }, { "title": "Unlimited Funz Prepaid پلان کی شرائط و ضوابط", "value": "unlimited-funz-prepaid-plan-urdu", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-funz-prepaid-plan-urdu.html" }, { "title": "Unlimited Power Prepaid Plan", "value": "unlimited-power-prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-power-prepaid-plan.html" }, { "title": "Unlimited Power Prepaid Plan and RM30 Top-Up (Exclusive on Online Store Only)", "value": "unlimited-power-prepaid-plan-and-rm30-top-up-exclusive-on-online-store-only", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-power-prepaid-plan-and-rm30-top-up-exclusive-on-online-store-only.html" }, { "title": "پری پیڈ ڈیلی ڈیٹا پلان کی شرائط و ضوابط۔ ", "value": "terms-and-conditions-of-prepaid-daily-data-plans-urdu", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/terms-and-conditions-of-prepaid-daily-data-plans-urdu.html" }, { "title": "گیلر لا محدود پری پیڈ شرائط و ضوابط۔", "value": "giler-unlimited-prepaid-terms-and-conditions-urdu", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/giler-unlimited-prepaid-terms-and-conditions-urdu.html" }, { "title": "असीमित पावर प्रीपेड योजना ", "value": "unlimited-power-prepaid-plan-nepali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-power-prepaid-plan-nepali.html" }, { "title": "प्रिपेड दैनिक तथा साप्ताहिक डाटा योजना", "value": "prepaid-daily-and-weekly-data-plan-nepali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-daily-and-weekly-data-plan-nepali.html" }, { "title": "असीमित मोबाइल इन्टरनेट (बारम्बार सोधिने प्रश्न)", "value": "unlimited-mobile-internet-frequently-asked-questions-nepali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-mobile-internet-frequently-asked-questions-nepali.html" }, { "title": "আনলিমিটেড পাওয়ার প্রিপেড প্ল্যান", "value": "unlimited-power-prepaid-plan-bengali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-power-prepaid-plan-bengali.html" }, { "title": "প্রিপেড প্রাত্যহিক ও সাপ্তাহিক ডেটা প্ল্যান সমূহ", "value": "prepaid-daily-and-weekly-data-plans-bengali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-daily-and-weekly-data-plans-bengali.html" }, { "title": "আনলিমিটেড মোবাইল ইন্টারনেট", "value": "unlimited-mobile-internet-bengali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-mobile-internet-bengali.html" }, { "title": "எல்லையற்ற நடமாடும் இணையம்", "value": "infinite-mobile-internet-tamil", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/infinite-mobile-internet-tamil.html" }, { "title": "தினசரி & வாராந்திர பிரிபெய்ட் திட்டங்கள்", "value": "daily-and-weekly-prepaid-plans-tamil", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/daily-and-weekly-prepaid-plans-tamil.html" }, { "title": "எல்லையற்ற POWER Prepaid திட்டம்", "value": "unlimited-power-prepaid-plan-tamil", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-power-prepaid-plan-tamil.html" }, { "title": "எல்லையற்ற Funz Prepaid திட்டம் விதிமுறைகளும் நிபந்தனைகளும்", "value": "infinite-funz-prepaid-plan-terms-and-conditions-tamil", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/infinite-funz-prepaid-plan-terms-and-conditions-tamil.html" }, { "title": "விதிமுறைகள் மற்றும் நிபந்தனைகள் தினசரி பிரிபெய்ட் இணைய திட்டம்", "value": "terms-and-conditions-daily-prepaid-internet-plan-tamil", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/terms-and-conditions-daily-prepaid-internet-plan-tamil.html" }, { "title": "အကန္႔အသတ္မ့ဲ မိုဘိုင္းအင္တာနက္", "value": "unlimited-mobile-internet-burmese", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-mobile-internet-burmese.html" }, { "title": "ေငြႀကိဳေပး ေန႔စဥ္ ေဒတာ အစီအစဥ္မ်ား စည္းကမ္းႏွင့္ သတ္မွတ္ခ်က္မ်ား", "value": "prepaid-daily-data-plans-terms-and-conditions-burmese", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-daily-data-plans-terms-and-conditions-burmese.html" }, { "title": "ေန႔စဥ္ႏွင့္ အပတ္စဥ္ ႀကိဳတင္ေငြျဖည့္မႈ ေဒတာ အစီအစဥ္မ်ား", "value": "daily-and-weekly-prepaid-data-plans-burmese", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/daily-and-weekly-prepaid-data-plans-burmese.html" }, { "title": "အကန္႕အသတ္မဲ့ ပါဝါ ႀကိဳတင္ေငြျဖည့္ အစီအစဥ္", "value": "unlimited-power-prepaid-plan-burmese", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-power-prepaid-plan-burmese.html" }, { "title": "Giler Unlimited Prepaid-এর শর্তাবলী", "value": "terms-of-giler-unlimited-prepaid-bengali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/terms-of-giler-unlimited-prepaid-bengali.html" }, { "title": "V20 and V30", "value": "v20-and-v30", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/v20-and-v30.html" }, { "title": "Reload Campaign", "value": "reload-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/reload-campaign.html" }, { "title": "Upsize to Giler Unlimited Campaign", "value": "upsize-to-giler-unlimited-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/upsize-to-giler-unlimited-campaign.html" }, { "title": "Maybank2u and MAE Q4 Prepaid Reload Promotional Campaign", "value": "maybank2u-and-mae-q4-prepaid-reload-promotional-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/maybank2u-and-mae-q4-prepaid-reload-promotional-campaign.html" }, { "title": "Prepaid Giler Top Up Promo Campaign", "value": "prepaid-giler-top-up-promo-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-giler-top-up-promo-campaign.html" }, { "title": "Booster Add On ", "value": "booster-add-on", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/booster-add-on.html" }, { "title": "Prepaid Reload Monthly Campaign", "value": "prepaid-reload-monthly-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-reload-monthly-campaign.html" }, { "title": "Online Prepaid Top Up Service", "value": "online-prepaid-top-up-service", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/online-prepaid-top-up-service.html" }, { "title": "5G Daily and Weekly Plans", "value": "5g-daily-weekly-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/5g-daily-weekly-plans.html" }, { "title": "Hotspot Add-Ons", "value": "hotspot-add-ons", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/hotspot-add-ons.html" } ] }, { "title": "Postpaid", "value": "postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid.html", "isGroupLabel": true, "childList": [ { "title": "Game-Onz™", "value": "game-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/game-onz.html" }, { "title": "App-Onz™", "value": "app-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/app-onz.html" }, { "title": "Auto Debit ", "value": "auto-debit", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/auto-debit.html" }, { "title": "Music-Onz™", "value": "music-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/music-onz.html" }, { "title": "Online Bill Payment Service", "value": "online-bill-payment-service", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/online-bill-payment-service.html" }, { "title": "International Roaming Charges ", "value": "international-roaming-charges", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/international-roaming-charges.html" }, { "title": "Online Store Term of Use", "value": "online-store-term-of-use", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/online-store-term-of-use.html" }, { "title": "Postpaid - Voice & Data Plans", "value": "postpaid-voice-and-data-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-voice-and-data-plans.html" }, { "title": "Postpaid - U98 Plan", "value": "postpaid-u98-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-u98-plan.html" }, { "title": "Postpaid - U68 Plan", "value": "postpaid-u68-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-u68-plan.html" }, { "title": "Postpaid Add-On Pack", "value": "postpaid-add-on-pack", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-add-on-pack.html" }, { "title": "Postpaid Plan", "value": "postpaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-plan.html" }, { "title": "Prestige Plans", "value": "prestige-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/prestige-plans.html" }, { "title": "U Mobile’s Carrier Billing for GoInsure3 Insurance Plans", "value": "u-mobiles-carrier-billing-for-goinsure3-insurance-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-mobiles-carrier-billing-for-goinsure3-insurance-plans.html" }, { "title": "U Mobile Giler Unlimited GX68, Hero P79, Unlimited Hero P99 and P139 Plan with Devices Terms and Conditions", "value": "u-mobile-giler-unlimited-gx68-hero-p79-unlimited-hero-p99-and-p139-plan-with-devices-terms-and-conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-mobile-giler-unlimited-gx68-hero-p79-unlimited-hero-p99-and-p139-plan-with-devices-terms-and-conditions.html" }, { "title": "Unlimited Hero P99 & P139 Postpaid Plan", "value": "unlimited-hero-p99-and-p139-postpaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/unlimited-hero-p99-and-p139-postpaid-plan.html" }, { "title": "Video Carrier Billing", "value": "video-carrier-billing", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/video-carrier-billing.html" }, { "title": "Video-Onz™", "value": "video-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/video-onz.html" }, { "title": "Voice Plans", "value": "voice-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/voice-plans.html" }, { "title": "Unlimited HERO Postpaid P78", "value": "unlimited-hero-postpaid-p78", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/unlimited-hero-postpaid-p78.html" }, { "title": "VoLTE", "value": "volte", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/volte.html" }, { "title": "WiFi Calling", "value": "wifi-calling", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/wifi-calling.html" }, { "title": "Peranti KM40", "value": "peranti-km40", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/peranti-km40.html" }, { "title": "Postpaid 38", "value": "postpaid-38", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-38.html" }, { "title": "Postpaid 38 Biz", "value": "postpaid-38-biz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-38-biz.html" }, { "title": "U Mobile Devices Terms and Conditions", "value": "devices", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/devices.html" }, { "title": "U Mobile Postpaid (U28, P38, P48, GX55, GX68, P79, P99 & P139)", "value": "legacy-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/legacy-plan.html" }, { "title": "U Mobile U Postpaid Plan Terms And Conditions", "value": "new-u-postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/new-u-postpaid.html" }, { "title": "Postpaid Plan", "value": "general-postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/general-postpaid.html" }, { "title": "U Mobile Postpaid Boosters Terms and Conditions", "value": "u-postpaid-boosters", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-postpaid-boosters.html" }, { "title": "U Postpaid 68 & U Postpaid 98 Free Data Roaming And Free Roaming Incoming Call Terms And Conditions", "value": "u-postpaid-roaming", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-postpaid-roaming.html" }, { "title": "ULTRA HOTSPOT 5G Promotion 10th Feb", "value": "ultra-hotspot-5g-promotion-10th-feb", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/ultra-hotspot-5g-promotion-10th-feb.html" }, { "title": "ULTRA HOTSPOT 5G Promotion 28th Feb", "value": "ultra-hotspot-5g-promotion-28th-feb", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/ultra-hotspot-5g-promotion-28th-feb.html" }, { "title": "Pakej 5G Rahmah for Civil Servants", "value": "pakej-5g-rahmah-civil-servants", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/pakej-5g-rahmah-civil-servants.html" }, { "title": "Pakej 5G Rahmah Device Bundle", "value": "pakej-5g-rahmah-device-bundle", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/pakej-5g-rahmah-device-bundle.html" }, { "title": "U Postpaid Borneo Plan", "value": "u-postpaid-borneo-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-postpaid-borneo-plan.html" } ] } ], "dropdownDefault": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/terms-of-giler-unlimited-prepaid-bengali.html", "breadCrumbs": [ { "title": "Terms & Conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions.html" }, { "title": "Prepaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid.html" } ] }

সাধারণ

 

1. দুটি (2) Giler Unlimited Prepaid প্ল্যান আছে যেগুলোর নাম হলো GX12 এবং GX30 (একত্রে "প্ল্যানগুলো" এবং পৃথকভাবে "প্ল্যান")। নিচের সারণিতে প্ল্যানগুলোর বিস্তারিত অফারের বর্ণনা দেওয়া হলো।

প্ল্যান ফি ইন্টারনেট কোটা কলের কোটা মেয়াদ স্বয়ংক্রিয় নবায়ন
GX12 RM12 আনলিমিটেড আনলিমিটেড 7 দিন হ্যাঁ
GX30 RM30 আনলিমিটেড প্রযোজ্য নয় 30 দিন হ্যাঁ

2. প্ল্যানগুলো শুধুমাত্র U Mobile প্রিপেইড গ্রাহকদের জন্য লভ্য রয়েছে এবং সেগুলো U Broadband গ্রাহকদের জন্য লভ্য নয়।

 

3. প্ল্যানগুলো অন্য কোনো মোবাইল নম্বরে স্থানান্তর করা যাবে না।

 

4. প্রতিটি প্ল্যান U Mobile Prepaid-এর শর্তাবলী অনুসারে প্রদান করা হয়। আমাদের ন্যায্য ব্যবহারের নীতিমালা, গোপনীয়তা নীতিমালা, এবং এই অতিরিক্ত শর্তাবলী (একত্রে, "শর্তাবলী") সহ সব শর্তাবলী আপনাকে অবশ্যই মেনে চলতে হবে যেগুলো www.u.com.my ওয়েবসাইটে পাওয়া যাবে।

 

5. আমরা প্ল্যানগুলোর অফার বন্ধ রাখা, চার্জ সহ এই শর্তাবলী সংশোধন বা পরিবর্তন করার অধিকার সংরক্ষণ করি।

 

6. স্পষ্টভাবে বর্ণনা করা না হলে প্ল্যানগুলোকে অন্য কোনো অফারের সাথে সমন্বিত করা যাবে না।

 

সক্রিয়করণ ও চার্জসমূহ

 

1. আপনি আপনার মোবাইল ডিভাইসে প্রতিটি প্ল্যান সক্রিয় করতে পারেন:

 

a. MyUMobile App এর এড-অন সেকশনের মাধ্যমে; অথবা

 

b. *118# ডায়াল করে; অথবা

 

c. নিচের কিওয়ার্ডটি এসএমএস-এর মাধ্যমে 28118 নম্বরে পাঠিয়ে:

প্ল্যান কিওয়ার্ড
GX12 ON GX12
GX30 ON GX30

প্রতিটি এসএমএস পাঠানোর খরচ RM0.05

 

2. আপনি সক্রিয় করার আগে এবং আপনার সাবস্ক্রিপশন নবায়নের আগে সংশ্লিষ্ট প্ল্যানের জন্য আপনার নিম্নোক্ত ন্যূনতম ক্রেডিট ব্যালেন্স থাকতে হবে:

প্ল্যান ন্যূনতম ক্রেডিট ব্যালেন্স
GX12 RM12
GX30 RM30

3. সংশ্লিষ্ট প্ল্যানগুলোর জন্য প্রযোজ্য সক্রিয়করণ ফি নিম্নরূপ:

প্ল্যান সক্রিয়করণ ফি
GX12 RM12
GX30 RM30

4. আপনার দ্বারা সক্রিয়করণ অনুমোদিত হোক কিংবা না হোক, আমরা আপনার সাবস্ক্রাইব করা প্ল্যানের ভিত্তিতে আপনার ক্রেডিট ব্যালেন্স থেকে সংশ্লিষ্ট সক্রিয়করণ ফি কেটে নেবো। কোনো রিফান্ড অথবা অর্থ ফেরতের অনুরোধ গ্রহণ করা হবে না।

 

5. মেয়াদকাল হবে সক্রিয়করণের দিন থেকে 7 দিন (GX12 এর জন্য) এবং 30 দিন (GX30 এর জন্য)। মেয়াদ শেষ হওয়ার পরে, আপনার সাবস্ক্রিপশন শুধুমাত্র তখনই স্বয়ংক্রিয়ভাবে আবার চালু হবে যদি আপনার অনুচ্ছেদ 2 (সক্রিয়করণ ও চার্জসমূহ)-এ উল্লিখিত ন্যূনতম ক্রেডিট ব্যালেন্স থাকে।

 

6. পর্যাপ্ত ক্রেডিট ব্যালেন্স না থাকার কারণে যদি আপনার সাবস্ক্রিপশন স্বয়ংক্রিয়ভাবে নবায়ন করা না যায়, তাহলে আপনার সাবস্ক্রিপশন নবায়ন করা হবে না।

 

7. আপনি যতগুলো ইচ্ছা প্ল্যান সক্রিয় করতে পারেন। প্ল্যান নবায়নের সময় যেকোনো অব্যবহৃত ডাটা বাজেয়াপ্ত হয়ে যাবে।

 

8. যদি আপনি প্ল্যানটি বন্ধ করে দিতে চান, তাহলে আপনি আনসাবস্ক্রাইব করতে পারেন

 

a. *118# নম্বরে UMB এর মাধ্যমে; অথবা

 

b. "OFF GX12" বা "OFF GX30" লিখে 28118 নম্বরে এসএমএস পাঠিয়ে। প্রতিটি এসএমএস পাঠানোর খরচ RM0.05.

 

9. প্ল্যান বন্ধ করার সময় যেকোনো অব্যবহৃত ডাটা বাজেয়াপ্ত হয়ে যাবে। তারপর থেকে ডাটা ব্যবহারের জন্য সংশ্লিষ্ট প্রিপেইড রেট প্ল্যান অনুযায়ী চার্জ করা হবে।

 

ডাটা পরিষেবা

 

1. প্ল্যানগুলোতে সাবস্ক্রাইব করে আপনি 3Mbps পর্যন্ত ইন্টারনেট গতিতে আনলিমিটেড ডাটা ব্যবহার উপভোগ করতে পারবেন। প্ল্যানগুলোতে স্ট্যান্ডার্ড ডেফিনেশনের আনলিমিটেড ভিডিও ও মিউজিক স্ট্রিমিং অন্তর্ভুক্ত রয়েছে।

 

2. মোবাইল হটস্পট ব্যবহারের জন্য আপনাকে আলাদাভাবে 1GB (GX12 এর জন্য) এবং 3GB (GX30 এর জন্য) ডাটা কোটা দেওয়া হবে। কোটা সম্পূর্ণরূপে ব্যবহৃত হওয়ার পরে, ডাটার গতি নিয়ন্ত্রণ করা হবে।

 

3. Hotspot Booster হলো একটি এড-অন পরিষেবা যা অনুচ্ছেদ 2-এ উল্লিখিত মাসিক কোটা বরাদ্দের বাইরে বাড়তি মোবাইল হটস্পট কোটা প্রদান করে। আপনি শুধুমাত্র প্ল্যানগুলোর মাধ্যমে Hotspot Booster-এর জন্য সাবস্ক্রাইব করতে পারবেন এবং এটি অন্য কোনো U Mobile ডাটা প্ল্যানের সাথে লভ্য নয়। Hotspot Booster-এর মেয়াদ হলো সাবস্ক্রিপশনের তারিখ থেকে 3 দিন। আপনি যদি Hotspot Booster-এর জন্য সাবস্ক্রাইব করে থাকেন, সেক্ষেত্রে আপনি আপনার রেট বা ডাটা প্ল্যান পরিবর্তন করলে আপনার অব্যবহৃত কোটা এবং আপনার Hotspot Booster সাবস্ক্রিপশনের মেয়াদ কোনো প্রকার রিফান্ড ছাড়াই বাজেয়াপ্ত হয়ে যাবে এবং তা আপনার নতুন রেট বা ডাটা প্ল্যানের সাথে যোগ করা হবে না।

 

4. Turbo Booster হলো অনুচ্ছেদ 1-এ বর্ণিতরূপে ইন্টারনেনের গতি বাড়ানোর জন্য একটি এড-অন পরিষেবা। আপনি শুধুমাত্র আপনার প্ল্যানগুলোর মাধ্যমে Turbo Booster-এর জন্য সাবস্ক্রাইব করতে পারবেন এবং এটি অন্য কোনো U Mobile ডাটা প্ল্যানের সাথে লভ্য নয়। Turbo Booster-এর মেয়াদ হলো সাবস্ক্রিপশনের তারিখ থেকে 1 দিন। এই সাবস্ক্রিপশন আপনার প্ল্যানগুলোর সাবস্ক্রিপশনে কোনো অতিরিক্ত ডাটা কোটা প্রদান করবে না। আপনি যদি Turbo Booster-এর জন্য সাবস্ক্রাইব করে থাকেন, সেক্ষেত্রে আপনি আপনার রেট বা ডাটা প্ল্যান পরিবর্তন করলে আপনার অব্যবহৃত কোটা এবং আপনার Turbo Booster সাবস্ক্রিপশনের মেয়াদ কোনো প্রকার রিফান্ড ছাড়াই বাজেয়াপ্ত হয়ে যাবে এবং তা আপনার নতুন রেট বা ডাটা প্ল্যানের সাথে যোগ করা হবে না।

 

5. পিয়ার-টু-পিয়ার (P2P) ব্যবহার 64kbps পর্যন্ত।

 

6. নন-মোবাইল হটস্পট ব্যবহারের ক্ষেত্রে, আপনি শুধুমাত্র স্মার্টফোনের মাধ্যমে প্ল্যানগুলো ব্যবহার করতে পারবেন, এবং MiFi ও USB ডঙ্গলসহ অন্য কোনো ডিভাইসের মাধ্যমে ব্যবহার করত পারবেন না। U Mobile সময়ে সময়ে নিজস্ব বিবেচনার ভিত্তিতে প্ল্যানগুলোর জন্য ডিভাইসের শর্তসমূহ পরিবর্তন করতে পারে।

 

7. আপনি শর্তাবলী লঙ্ঘন করলে U Mobile আপনার কাছে দায়বদ্ধ না থেকেই তার একচ্ছত্র ও নিরঙ্কূশ সুবিবেচনার ভিত্তিতে যেকোনো সময় প্ল্যানগুলো স্থগিত বা বাতিল করার অধিকার সংরক্ষণ করে।

 

8. ডাটা পরিষেবা নেটওয়ার্কের সীমাবদ্ধতা ও প্রাপ্যতা এবং ডিভাইসের ক্ষমতার উপর নির্ভরশীল। আপনার ডাউনলোডের প্রকৃত গতি এবং ডাটা সামর্থ্য আমাদের মোবাইল টাওয়ার থেকে আপনার দূরত্ব, আমাদের মোবাইল টাওয়ারের ক্ষমতা, আপনার ডাউনলোডের উৎস, আপনার হ্যান্ডসেটের ধরন এবং গুণগত মান, ইন্টারনেটের সাধারণ ট্রাফিক এবং কভারেজের প্রাপ্যতা সাপেক্ষে পরিবর্তিত হতে পারে, ধীরগতির হতে পারে এবং প্রভাবিত হতে পারে, তবে সীমিত হবে না।

 

9. কখনো নেটওয়ার্ক বিঘ্নিত হলে, আপনার স্বাভাবিক (নন-হটস্পট) ডাটা ব্যবহার অসাবধানতাবশত আপনার মোবাইল হটস্পট কোটা থেকে কাটা হতে পারে। আপনি এটা ঘটার সম্ভাব্যতা স্বীকার করছেন এবং এজন্য আমাদেরকে দায়ী না করার বিষয়ে সম্মতি দিচ্ছেন৷

 

ভয়েস সার্ভিস

 

1. ‘ভয়েস সার্ভিস’ ডমেস্টিক মোবাইল, ডমেস্টিক ফিক্সড অন-নেট ও অফ-নেট ব্যবহারের ক্ষেত্রে প্রযোজ্য এবং এতে ভিডিও কল, এমএমএস, ইন্টারন্যাশনাল ডিরেক্ট ডায়াল (IDD), ইন্টারন্যাশনাল রোমিং, বিশেষ নম্বর/প্রিমিয়াম নম্বরগুলোতে (যেমন: 1300 / 1500 / 1508 / 1600 / 1700 / 1900 / 103, 800 ও 15999), সিঙ্গাপুরে বর্ডার কলগুলোর জন্য 02-প্রিফিক্স নম্বরগুলোতে এবং ব্রুনাইয়ে বর্ডার কলগুলোর জন্য 080-প্রিফিক্স নম্বরগুলোতে ভয়েসমেইল (1311) অথবা কল করা অন্তর্ভুক্ত নয়৷

 

2. ভয়েস মেইল পরিষেবাটি আপনাকে কঠোরভাবে শুধুমাত্র স্বাভাবিক দৈনন্দিন মোবাইল ভয়েস ব্যবহারের অংশ হিসাবেই ব্যবহার করতে হবে, বাণিজ্যিক উদ্দেশ্যে নয়। ন্যায্য ব্যবহারের নীতিমালার সুবিধা ছাপিয়ে প্ল্যানটিতে নিম্নলিখিত কাজগুলো করা যাবে না:

 

a. পুনরায় বিক্রি, ভাড়া অথবা অন্য কোনো উপায়ে ব্যবহার করা;

 

b. একযোগে একাধিক কলিং, কনফারেন্স কলিং, রি-সাপ্লাই, কল সেন্টারে ব্যবহার, টেলিমার্কেটিং, অ্যাপ্লিকেশন-টু-পার্সন যোগাযোগ, বর্ধিত সময়ের জন্য ক্রমাগত কলিং, অটো-ডায়ালিং, মেশিন-টু-মেশিন কমিউনিকেশনের জন্য ব্যবহার করা;

 

c. পাইকারি বা সিম বক্সিং অথবা আমাদের নেটওয়ার্কে সমন্বিত মিনিটের জন্য ব্যবহার করা;

 

d. কল রি-রুট করে এমন কোনো ডিভাইস, সফটওয়্যার বা অ্যাপ্লিকেশনের সাথে সংযুক্ত করে ব্যবহার করা;

 

e. এমন কোনো সুইচ ডিভাইস সেটআপ করতে ব্যবহার করা যাতে লাইনটি অনেক বেশি সময়ের জন্য খোলা থাকার সম্ভাবনা থাকে এবং তাতে অন্যান্য গ্রাহকদের পক্ষে আমাদের নেটওয়ার্ক অ্যাক্সেস করার সামর্থ্য সীমিত হয়; অথবা

 

f. এমন অন্য যেকোনো কার্যকলাপের জন্য ব্যবহার করা যেটিকে U Mobile নন-স্ট্যান্ডার্ড ব্যবহার বলে মনে করে।

 

3. আপনি যেকোনো শর্ত লঙ্ঘন করলে আমাদের অন্যান্য অধিকার প্রয়োগ ও ব্যবস্থা গ্রহণের পাশাপাশি আমরা আপনার প্ল্যানটি স্থগিত অথবা বাতিল করতে পারি এবং যেকোনো অব্যবহৃত ক্রেডিট ব্যালেন্স বাজেয়াপ্ত করতে পারি।

 

Version: 13 August 2019

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