{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/personal/search-results.html" }
U Mobile
Mobile Plans
Devices
Broadband
Lifestyle
Deals
Support
5G Now
SHOP

Suggested Search

Popular Search

Popular on U Mobile

Postpaid Plans
Postpaid Plans

Enjoy up to 1,000GB 5G data with our new U Postpaid plans. Check it out now!
Monthly Plans​
Monthly Plans​

No.1 Best Value Unlimited Plans with free ultra-fast uncapped 4G/5G speed.
Devices
Devices

Own the latest 5G Devices with U PayLater or U SaveMore.
Mobile Plans
Devices
Broadband
Lifestyle
Deals
Support
5G Now

Terms & Conditions

{ "searchResultPagePath": "/content/u-mobile/en/personal/tnc-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/support/terms-conditions/jcr:content/iparsys-1/layout_container_cop/layout_container/search_textbox_copy.suggestions" }
{ "dropdownFaqProperties": [ { "title": "Promotion", "value": "promotion", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion.html", "isGroupLabel": true, "childList": [ { "title": "Prepaid High and Low Reload Campaign", "value": "prepaid-high-and-low-reload-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/prepaid-high-and-low-reload-campaign.html" }, { "title": "UM Biz Value+ Android Promotion", "value": "u-mobile-biz-value-plus-android-promotion", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/u-mobile-biz-value-plus-android-promotion.html" }, { "title": "Value+ Android Promotion", "value": "value-plus-android-promotion", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/value-plus-android-promotion.html" }, { "title": "UM Biz Value+ iPhone Promotion", "value": "u-mobile-biz-value-plus-iphone-promotion", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/u-mobile-biz-value-plus-iphone-promotion.html" }, { "title": "Value+ iPhone Promotion", "value": "value-plus-iphone-promotion", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/value-plus-iphone-promotion.html" }, { "title": "RM0 Phones for Everyone", "value": "rm0-phones-for-everyone", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/rm0-phones-for-everyone.html" }, { "title": " RM0 Phones for Everyone Enterprise Edition", "value": "rm0-phones-for-everyone-enterprise-edition", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/rm0-phones-for-everyone-enterprise-edition.html" }, { "title": "Peranti KM40 Postpaid Phone Package", "value": "peranti-km40-postpaid-phone-package", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/peranti-km40-postpaid-phone-package.html" }, { "title": "REMAJA KM30 Package", "value": "remaja-km30-package", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/remaja-km30-package.html" }, { "title": "#MadeForUni Package", "value": "madeforuni-package", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/madeforuni-package.html" }, { "title": "Chinese New Year 2022 Promo Campaign", "value": "chinese-new-year-2022-promo-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/chinese-new-year-2022-promo-campaign.html" }, { "title": "Peranti KM40", "value": "peranti-km40", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/peranti-km40.html" }, { "title": "Merdeka With U: Free 31GB Data Promo", "value": "merdeka-with-u-free-31gb-data-promo", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/merdeka-with-u-free-31gb-data-promo.html" } ] }, { "title": "General", "value": "general", "url": "/content/u-mobile/en/personal/support/terms-conditions/general.html", "isGroupLabel": true, "childList": [ { "title": "Free Video Streaming ", "value": "free-video-streaming", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/free-video-streaming.html" }, { "title": "Roam-Onz™", "value": "roam-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/roam-onz.html" }, { "title": "eSIM", "value": "esim", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/esim.html" }, { "title": "Giler Unlimited Online MNP Promo", "value": "giler-unlimited-online-mnp-promo", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/giler-unlimited-online-mnp-promo.html" }, { "title": "Roam-Onz Global™", "value": "roam-onz-global", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/roam-onz-global.html" }, { "title": "U Data Roam 10 and U Data Roam 36", "value": "u-data-roam-10-and-u-data-roam-36", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/u-data-roam-10-and-u-data-roam-36.html" }, { "title": "U Website Term of Use", "value": "u-website-term-of-use", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/u-website-term-of-use.html" }, { "title": "Upgrade Prepaid to Postpaid", "value": "upgrade-prepaid-to-postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/upgrade-prepaid-to-postpaid.html" }, { "title": "UPackage for Android", "value": "upackage-for-android", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/upackage-for-android.html" }, { "title": "Special Offer – Data and Voice Packages", "value": "special-offer-data-and-voice-packages", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/special-offer-data-and-voice-packages.html" } ] }, { "title": "Others", "value": "others", "url": "/content/u-mobile/en/personal/support/terms-conditions/others.html", "isGroupLabel": true, "childList": [ { "title": "Express Delivery Terms of Use ", "value": "express-delivery-terms-of-use", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/express-delivery-terms-of-use.html" }, { "title": "FREE WiFi at PPR", "value": "free-wifi-at-ppr", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/free-wifi-at-ppr.html" }, { "title": "Digital Week Campaign", "value": "digital-week-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/digital-week-campaign.html" }, { "title": "Free High Speed Data and Free Calls to CPRC Hotlines", "value": "free-high-speed-data-and-free-calls-to-cprc-hotlines", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/free-high-speed-data-and-free-calls-to-cprc-hotlines.html" }, { "title": "Google Play", "value": "google-play", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/google-play.html" }, { "title": "iTunes®, Apple Music® and App Store®", "value": "itunes-apple-music-and-app-store", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/itunes-apple-music-and-app-store.html" }, { "title": "Notis Privasi", "value": "notis-privasi", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/notis-privasi.html" }, { "title": "Pembayaran UMC", "value": "pembayaran-umc", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/pembayaran-umc.html" }, { "title": "Ultimate Device Plan", "value": "ultimate-device-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/ultimate-device-plan.html" }, { "title": "Privacy Notice", "value": "privacy-notice", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/privacy-notice.html" }, { "title": "Anti-Corruption Policy", "value": "anti-corruption-policy", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/anti-corruption-policy.html" }, { "title": "Policy Statement on Anti-Corruption Policy", "value": "policy-statement-on-anti-corruption-policy", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/policy-statement-on-anti-corruption-policy.html" }, { "title": "Business Partner Code of Conduct", "value": "business-partner-code-of-conduct", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/business-partner-code-of-conduct.html" }, { "title": "Reference Access Offer", "value": "reference-access-offer", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/reference-access-offer.html" }, { "title": "Whistleblower Policy", "value": "whistleblower-policy", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/whistleblower-policy.html" }, { "title": "U Mobile GoLife 10 Perlindungan Tenang Voucher Programme", "value": "u-mobile-golife-10-perlindungan-tenang-voucher-programme", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/u-mobile-golife-10-perlindungan-tenang-voucher-programme.html" }, { "title": "Telesales Channel Terms and Conditions", "value": "telesales-channel-terms-and-conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/telesales-channel-terms-and-conditions.html" }, { "title": "U Mobile Protector Guard Insurance - Perlindungan Tenang RM75 Voucher Programme", "value": "u-mobile-protector-guard-insurance", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/u-mobile-protector-guard-insurance.html" } ] }, { "title": "Broadband", "value": "broadband", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband.html", "isGroupLabel": true, "childList": [ { "title": "UMI20, 30, 38, & 50", "value": "u-mobile-internet-20-30-and-50", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/u-mobile-internet-20-30-and-50.html" }, { "title": "Giler Talk GT30 ", "value": "giler-talk-gt30", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/giler-talk-gt30.html" }, { "title": "Unlimited Mobile Internet", "value": "unlimited-mobile-internet", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/unlimited-mobile-internet.html" }, { "title": "Wireless Broadband Postpaid", "value": "wireless-broadband-postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/wireless-broadband-postpaid.html" }, { "title": "Ultra Unlimited Home Fibre Broadband", "value": "ultra-unlimited-home-fibre-broadband", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/ultra-unlimited-home-fibre-broadband.html" }, { "title": "U Home 5G", "value": "u-home-5g", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/u-home-5g.html" }, { "title": "U Home 5G Add Ons", "value": "u-home-5g-add-ons", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/u-home-5g-add-ons.html" }, { "title": "U Home 5G Launch Promo", "value": "u-home-5g-launch-promo", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/u-home-5g-launch-promo.html" } ] }, { "title": "Campaign", "value": "campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign.html", "isGroupLabel": true, "childList": [ { "title": "Jaringan Prihatin Programme", "value": "jaringan-prihatin-programme", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/jaringan-prihatin-programme.html" }, { "title": "U Mobile & GoPayz Cashback Campaign", "value": "u-mobile-and-gopayz-cashback-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/u-mobile-and-gopayz-cashback-campaign.html" }, { "title": "Carrier Billing for GOLIFE Insurance Plans", "value": "carrier-billing-for-golife-insurance-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/carrier-billing-for-golife-insurance-plans.html" }, { "title": "Prepaid Base Monthly Add-On Campaign", "value": "prepaid-base-monthly-add-on-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/prepaid-base-monthly-add-on-campaign.html" }, { "title": "Download MyUMobile App & Be Rewarded Campaign", "value": "download-myumobile-app-be-rewarded-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/download-myumobile-app-be-rewarded-campaign.html" }, { "title": "Year End Sales (YES) Upsize Campaign E23", "value": "year-end-sales-upsize-campaign-e23", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/year-end-sales-upsize-campaign-e23.html" }, { "title": "Year End Sales (YES) Upsize Campaign S23", "value": "year-end-sales-upsize-campaign-s23", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/year-end-sales-upsize-campaign-s23.html" }, { "title": "Year End Sales (YES) Upsize Campaign A23", "value": "year-end-sales-upsize-campaign-a23", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/year-end-sales-upsize-campaign-a23.html" }, { "title": "Year End Sales (YES) Upsize Campaign Y23", "value": "year-end-sales-upsize-campaign-y23", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/year-end-sales-upsize-campaign-y23.html" }, { "title": "Prosperity Rewards Campaign", "value": "prosperity-rewards", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/prosperity-rewards.html" }, { "title": "U Mobile’s Banking Carnival Campaign", "value": "bank-carnival-cimb", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/bank-carnival-cimb.html" }, { "title": "Postpaid New Year 2023 Campaign", "value": "postpaid-new-year-2023", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/postpaid-new-year-2023.html" }, { "title": "Prepaid CNY 2023 Campaign", "value": "prepaid-cny-2023", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/prepaid-cny-2023.html" }, { "title": "CNY Exclusive Prepaid Reload Campaign", "value": "cny-exclusive-reload", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/cny-exclusive-reload.html" }, { "title": "CNY Campaign: Postpaid", "value": "cny-campaign-postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/cny-campaign-postpaid.html" }, { "title": "Postpaid Feb-ulous Deal Campaign", "value": "postpaid-feb-ulous-deal-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/postpaid-feb-ulous-deal-campaign.html" }, { "title": "U Mobile’s Banking Carnival Campaign", "value": "bank-carnival-bank-rakyat-bank-muamalat", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/bank-carnival-bank-rakyat-bank-muamalat.html" }, { "title": "App Top Up Promo", "value": "app-top-up-promo", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/app-top-up-promo.html" }, { "title": "Riang Ria Ramadan Rewards Campaign", "value": "riang-ria-ramadan-rewards-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/riang-ria-ramadan-rewards-campaign.html" }, { "title": "Device Contracting", "value": "device-contracting", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/device-contracting.html" }, { "title": "Ramadan Weekend Top Up Promo", "value": "ramadan-weekend-top-up-promo", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/ramadan-weekend-top-up-promo.html" }, { "title": "U Mobile’s Banking Carnival Campaign", "value": "bank-carnival-maybank", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/bank-carnival-maybank.html" }, { "title": "Retails Reload Campaign", "value": "retails-reload", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/retails-reload.html" }, { "title": "Raya Top Up Promo", "value": "raya-top-up-promo", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/raya-top-up-promo.html" }, { "title": "One Love Asia Music Festival Tickets Giveaway", "value": "one-love-ticket-giveaway", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/one-love-ticket-giveaway.html" }, { "title": "Prepaid To Postpaid38 Bonus Data Campaign", "value": "prepaid-to-postpaid38-bonus-data-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/prepaid-to-postpaid38-bonus-data-campaign.html" }, { "title": "CreditSOS Automated Campaign", "value": "creditsos-automated-subscription", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/creditsos-automated-subscription.html" } ] }, { "title": "Prepaid", "value": "prepaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid.html", "isGroupLabel": true, "childList": [ { "title": "Prepaid 5G Plan", "value": "prepaid-5g-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-5g-plan.html" }, { "title": "Prepaid U Plans ", "value": "u25-and-u35", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/u25-and-u35.html" }, { "title": "Combo Indonesia", "value": "combo-indonesia", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/combo-indonesia.html" }, { "title": "Combo Indonesia (Indonesian)", "value": "combo-indonesia-indonesian", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/combo-indonesia-indonesian.html" }, { "title": "CreditShare", "value": "creditshare", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/creditshare.html" }, { "title": "Direct Carrier Billing", "value": "direct-carrier-billing", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/direct-carrier-billing.html" }, { "title": "EPIKKK Video3", "value": "epikkk-video3", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/epikkk-video3.html" }, { "title": "CreditSOS Service", "value": "creditsos-service", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/creditsos-service.html" }, { "title": "Giler Bagi Lebih GX50 Promo", "value": "giler-bagi-lebih-gx50-promo", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/giler-bagi-lebih-gx50-promo.html" }, { "title": "Giler Unlimited GX12, GX30, GX38 & GX43", "value": "giler-unlimited-gx12-gx30-gx38-gx43", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/giler-unlimited-gx12-gx30-gx38-gx43.html" }, { "title": "Giler Unlimited Prepaid -இன் விதிகள் மற்றும் நிபந்தனைகள்", "value": "terms-and-conditions-of-giler-unlimited-prepaid-tamil", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/terms-and-conditions-of-giler-unlimited-prepaid-tamil.html" }, { "title": "GX30 नियम तथा शर्तहरू", "value": "gx30-terms-and-conditions-nepali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/gx30-terms-and-conditions-nepali.html" }, { "title": "Giler Unlimited Prepaid नियम तथा शर्तहरू", "value": "giler-unlimited-prepaid-terms-and-conditions-normal-nepali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/giler-unlimited-prepaid-terms-and-conditions-normal-nepali.html" }, { "title": "Giler အကန္႔အသတ္မဲ့ ေငြႀကိဳေပး သတ္မွတ္ခ်က္ႏွင့္ စည္းကမ္းမ်ား", "value": "giler-unlimited-prepaid-terms-and-conditions-burmese", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/giler-unlimited-prepaid-terms-and-conditions-burmese.html" }, { "title": "GX30 এর শর্তাবলি", "value": "terms-of-gx30-bengali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/terms-of-gx30-bengali.html" }, { "title": "GX30 விதிகள் மற்றும் நிபந்தனைகள்", "value": "gx30-terms-and-conditions-tamil", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/gx30-terms-and-conditions-tamil.html" }, { "title": "New Prepaid Plan", "value": "new-prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/new-prepaid-plan.html" }, { "title": "GX30 သတ္မွတ္ခ်က္ႏွင့္ အေျခအေနမ်ား", "value": "gx30-terms-and-conditions-burmese", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/gx30-terms-and-conditions-burmese.html" }, { "title": "Old Prepaid Plan", "value": "old-prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/old-prepaid-plan.html" }, { "title": "Power Prepaid Plan", "value": "power-prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/power-prepaid-plan.html" }, { "title": "Prepaid Account Validity Extension Service", "value": "prepaid-account-validity-extension-service", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-account-validity-extension-service.html" }, { "title": "Paket Prabayar Unlimited POWER", "value": "paket-prabayar-unlimited-power", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/paket-prabayar-unlimited-power.html" }, { "title": "Prepaid Daily & Weekly Data Plans", "value": "prepaid-daily-and-weekly-data-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-daily-and-weekly-data-plans.html" }, { "title": "Prepaid Daily Data Plans এর শর্তাবলী ", "value": "terms-of-prepaid-daily-data-plans-bengali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/terms-of-prepaid-daily-data-plans-bengali.html" }, { "title": "Prepaid Daily Data Plans नियम तथा शर्तहरू", "value": "prepaid-daily-data-plans-terms-and-conditions-nepali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-daily-data-plans-terms-and-conditions-nepali.html" }, { "title": "Prepaid Free Calls", "value": "prepaid-free-calls", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-free-calls.html" }, { "title": "Prepaid iPlan", "value": "prepaid-iplan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-iplan.html" }, { "title": "Prepaid Plan", "value": "prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-plan.html" }, { "title": "S&K Paket Data Prabayar Harian", "value": "s-and-k-paket-data-prabayar-harian-indonesian", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/s-and-k-paket-data-prabayar-harian-indonesian.html" }, { "title": "Syarat dan Ketentuan GX30", "value": "syarat-dan-ketentuan-gx30-indonesian", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/syarat-dan-ketentuan-gx30-indonesian.html" }, { "title": "Subscription of U Mobile’s Prepaid Plans via Online Channel", "value": "subscription-of-u-mobiles-prepaid-plans-via-online-channel", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/subscription-of-u-mobiles-prepaid-plans-via-online-channel.html" }, { "title": "Syarat dan Ketentuan Paket Unlimited Funz Prepaid", "value": "syarat-dan-ketentuan-paket-unlimited-funz-prepaid-indonesian", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/syarat-dan-ketentuan-paket-unlimited-funz-prepaid-indonesian.html" }, { "title": "Syarat dan Ketentuan Giler Unlimited Prepaid", "value": "syarat-dan-ketentuan-giler-unlimited-prepaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/syarat-dan-ketentuan-giler-unlimited-prepaid.html" }, { "title": "U Mobile Prepaid Self Registration", "value": "u-mobile-prepaid-self-registration", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/u-mobile-prepaid-self-registration.html" }, { "title": "Unlimited Funz Prepaid Plan नियम तथा शर्तहरू", "value": "unlimited-funz-prepaid-plan-nepali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-funz-prepaid-plan-nepali.html" }, { "title": "Unlimited Funz Prepaid Plan and RM30 Top-Up (Exclusive on Online Store Only)", "value": "unlimited-funz-prepaid-plan-and-rm30-top-up-exclusive-on-online-store-only", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-funz-prepaid-plan-and-rm30-top-up-exclusive-on-online-store-only.html" }, { "title": "Unlimited FUNZ Prepaid Plan", "value": "unlimited-funz-prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-funz-prepaid-plan.html" }, { "title": "U Mobile Prepaid Self Registration (BM)", "value": "u-mobile-prepaid-self-registration-bm", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/u-mobile-prepaid-self-registration-bm.html" }, { "title": "Unlimited Funz Prepaid Plan စည္းကမ္းႏွင့္ သတ္မွတ္ခ်က္မ်ား", "value": "unlimited-funz-prepaid-plan-burmese", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-funz-prepaid-plan-burmese.html" }, { "title": "Unlimited Funz Prepaid Plan-এর শর্তাবলী", "value": "unlimited-funz-prepaid-plan-bengali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-funz-prepaid-plan-bengali.html" }, { "title": "Unlimited Funz Prepaid پلان کی شرائط و ضوابط", "value": "unlimited-funz-prepaid-plan-urdu", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-funz-prepaid-plan-urdu.html" }, { "title": "Unlimited Power Prepaid Plan", "value": "unlimited-power-prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-power-prepaid-plan.html" }, { "title": "Unlimited Power Prepaid Plan and RM30 Top-Up (Exclusive on Online Store Only)", "value": "unlimited-power-prepaid-plan-and-rm30-top-up-exclusive-on-online-store-only", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-power-prepaid-plan-and-rm30-top-up-exclusive-on-online-store-only.html" }, { "title": "پری پیڈ ڈیلی ڈیٹا پلان کی شرائط و ضوابط۔ ", "value": "terms-and-conditions-of-prepaid-daily-data-plans-urdu", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/terms-and-conditions-of-prepaid-daily-data-plans-urdu.html" }, { "title": "گیلر لا محدود پری پیڈ شرائط و ضوابط۔", "value": "giler-unlimited-prepaid-terms-and-conditions-urdu", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/giler-unlimited-prepaid-terms-and-conditions-urdu.html" }, { "title": "असीमित पावर प्रीपेड योजना ", "value": "unlimited-power-prepaid-plan-nepali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-power-prepaid-plan-nepali.html" }, { "title": "प्रिपेड दैनिक तथा साप्ताहिक डाटा योजना", "value": "prepaid-daily-and-weekly-data-plan-nepali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-daily-and-weekly-data-plan-nepali.html" }, { "title": "असीमित मोबाइल इन्टरनेट (बारम्बार सोधिने प्रश्न)", "value": "unlimited-mobile-internet-frequently-asked-questions-nepali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-mobile-internet-frequently-asked-questions-nepali.html" }, { "title": "আনলিমিটেড পাওয়ার প্রিপেড প্ল্যান", "value": "unlimited-power-prepaid-plan-bengali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-power-prepaid-plan-bengali.html" }, { "title": "প্রিপেড প্রাত্যহিক ও সাপ্তাহিক ডেটা প্ল্যান সমূহ", "value": "prepaid-daily-and-weekly-data-plans-bengali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-daily-and-weekly-data-plans-bengali.html" }, { "title": "আনলিমিটেড মোবাইল ইন্টারনেট", "value": "unlimited-mobile-internet-bengali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-mobile-internet-bengali.html" }, { "title": "எல்லையற்ற நடமாடும் இணையம்", "value": "infinite-mobile-internet-tamil", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/infinite-mobile-internet-tamil.html" }, { "title": "தினசரி & வாராந்திர பிரிபெய்ட் திட்டங்கள்", "value": "daily-and-weekly-prepaid-plans-tamil", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/daily-and-weekly-prepaid-plans-tamil.html" }, { "title": "எல்லையற்ற POWER Prepaid திட்டம்", "value": "unlimited-power-prepaid-plan-tamil", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-power-prepaid-plan-tamil.html" }, { "title": "எல்லையற்ற Funz Prepaid திட்டம் விதிமுறைகளும் நிபந்தனைகளும்", "value": "infinite-funz-prepaid-plan-terms-and-conditions-tamil", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/infinite-funz-prepaid-plan-terms-and-conditions-tamil.html" }, { "title": "விதிமுறைகள் மற்றும் நிபந்தனைகள் தினசரி பிரிபெய்ட் இணைய திட்டம்", "value": "terms-and-conditions-daily-prepaid-internet-plan-tamil", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/terms-and-conditions-daily-prepaid-internet-plan-tamil.html" }, { "title": "အကန္႔အသတ္မ့ဲ မိုဘိုင္းအင္တာနက္", "value": "unlimited-mobile-internet-burmese", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-mobile-internet-burmese.html" }, { "title": "ေငြႀကိဳေပး ေန႔စဥ္ ေဒတာ အစီအစဥ္မ်ား စည္းကမ္းႏွင့္ သတ္မွတ္ခ်က္မ်ား", "value": "prepaid-daily-data-plans-terms-and-conditions-burmese", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-daily-data-plans-terms-and-conditions-burmese.html" }, { "title": "ေန႔စဥ္ႏွင့္ အပတ္စဥ္ ႀကိဳတင္ေငြျဖည့္မႈ ေဒတာ အစီအစဥ္မ်ား", "value": "daily-and-weekly-prepaid-data-plans-burmese", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/daily-and-weekly-prepaid-data-plans-burmese.html" }, { "title": "အကန္႕အသတ္မဲ့ ပါဝါ ႀကိဳတင္ေငြျဖည့္ အစီအစဥ္", "value": "unlimited-power-prepaid-plan-burmese", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-power-prepaid-plan-burmese.html" }, { "title": "Giler Unlimited Prepaid-এর শর্তাবলী", "value": "terms-of-giler-unlimited-prepaid-bengali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/terms-of-giler-unlimited-prepaid-bengali.html" }, { "title": "V20 and V30", "value": "v20-and-v30", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/v20-and-v30.html" }, { "title": "Reload Campaign", "value": "reload-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/reload-campaign.html" }, { "title": "Upsize to Giler Unlimited Campaign", "value": "upsize-to-giler-unlimited-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/upsize-to-giler-unlimited-campaign.html" }, { "title": "Maybank2u and MAE Q4 Prepaid Reload Promotional Campaign", "value": "maybank2u-and-mae-q4-prepaid-reload-promotional-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/maybank2u-and-mae-q4-prepaid-reload-promotional-campaign.html" }, { "title": "Prepaid Giler Top Up Promo Campaign", "value": "prepaid-giler-top-up-promo-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-giler-top-up-promo-campaign.html" }, { "title": "Prepaid Self Registration", "value": "prepaid-self-registration", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-self-registration.html" }, { "title": "Booster Add On ", "value": "booster-add-on", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/booster-add-on.html" }, { "title": "Prepaid Reload Monthly Campaign", "value": "prepaid-reload-monthly-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-reload-monthly-campaign.html" }, { "title": "Online Prepaid Top Up Service", "value": "online-prepaid-top-up-service", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/online-prepaid-top-up-service.html" }, { "title": "5G Daily and Weekly Plans", "value": "5g-daily-weekly-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/5g-daily-weekly-plans.html" }, { "title": "Hotspot Add-Ons", "value": "hotspot-add-ons", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/hotspot-add-ons.html" } ] }, { "title": "Postpaid", "value": "postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid.html", "isGroupLabel": true, "childList": [ { "title": "TERMS AND CONDITIONS OF POSTPAID UPSIZE CAMPAIGN", "value": "terms-and-conditions-of-postpaid-upsize-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/terms-and-conditions-of-postpaid-upsize-campaign.html" }, { "title": "Game-Onz™", "value": "game-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/game-onz.html" }, { "title": "App-Onz™", "value": "app-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/app-onz.html" }, { "title": "Auto Debit ", "value": "auto-debit", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/auto-debit.html" }, { "title": "Music-Onz™", "value": "music-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/music-onz.html" }, { "title": "Online Bill Payment Service", "value": "online-bill-payment-service", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/online-bill-payment-service.html" }, { "title": "International Roaming Charges ", "value": "international-roaming-charges", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/international-roaming-charges.html" }, { "title": "HERO Postpaid Enterprise Plans", "value": "hero-postpaid-enterprise-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/hero-postpaid-enterprise-plans.html" }, { "title": "Online Store Term of Use", "value": "online-store-term-of-use", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/online-store-term-of-use.html" }, { "title": "Postpaid - Voice & Data Plans", "value": "postpaid-voice-and-data-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-voice-and-data-plans.html" }, { "title": "Postpaid - U98 Plan", "value": "postpaid-u98-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-u98-plan.html" }, { "title": "Postpaid - U68 Plan", "value": "postpaid-u68-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-u68-plan.html" }, { "title": "Postpaid Add-On Pack", "value": "postpaid-add-on-pack", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-add-on-pack.html" }, { "title": "Postpaid Exclusive Deals", "value": "postpaid-exclusive-deals", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-exclusive-deals.html" }, { "title": "Postpaid Plan", "value": "postpaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-plan.html" }, { "title": "Prestige Plans", "value": "prestige-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/prestige-plans.html" }, { "title": "U Mobile’s Carrier Billing for GoInsure3 Insurance Plans", "value": "u-mobiles-carrier-billing-for-goinsure3-insurance-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-mobiles-carrier-billing-for-goinsure3-insurance-plans.html" }, { "title": "U Mobile Giler Unlimited GX68, Hero P79, Unlimited Hero P99 and P139 Plan with Devices Terms and Conditions", "value": "u-mobile-giler-unlimited-gx68-hero-p79-unlimited-hero-p99-and-p139-plan-with-devices-terms-and-conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-mobile-giler-unlimited-gx68-hero-p79-unlimited-hero-p99-and-p139-plan-with-devices-terms-and-conditions.html" }, { "title": "Unlimited HERO Enterprise Postpaid", "value": "unlimited-hero-enterprise-postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/unlimited-hero-enterprise-postpaid.html" }, { "title": "Unlimited Hero P99 & P139 Postpaid Plan", "value": "unlimited-hero-p99-and-p139-postpaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/unlimited-hero-p99-and-p139-postpaid-plan.html" }, { "title": "Video Carrier Billing", "value": "video-carrier-billing", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/video-carrier-billing.html" }, { "title": "Video-Onz™", "value": "video-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/video-onz.html" }, { "title": "Voice Plans", "value": "voice-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/voice-plans.html" }, { "title": "Unlimited HERO Postpaid P78", "value": "unlimited-hero-postpaid-p78", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/unlimited-hero-postpaid-p78.html" }, { "title": "VoLTE", "value": "volte", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/volte.html" }, { "title": "WiFi Calling", "value": "wifi-calling", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/wifi-calling.html" }, { "title": "TERMS AND CONDITIONS OF ENTERPRISE OFFER GX68 @ RM50", "value": "terms-and-conditions-of-enterprise-offer-gx68-rm50", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/terms-and-conditions-of-enterprise-offer-gx68-rm50.html" }, { "title": "Postpaid Upsize Campaign", "value": "postpaid-upsize-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-upsize-campaign.html" }, { "title": "Peranti KM40", "value": "peranti-km40", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/peranti-km40.html" }, { "title": "GX68 Special Offer", "value": "gx68-special-offer", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/gx68-special-offer.html" }, { "title": "Postpaid 38", "value": "postpaid-38", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-38.html" }, { "title": "Postpaid 38 Biz", "value": "postpaid-38-biz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-38-biz.html" }, { "title": "U Mobile Devices Terms and Conditions", "value": "devices", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/devices.html" }, { "title": "U Mobile Postpaid (U28, P38, P48, GX50, GX68, P79, P99 & P139)", "value": "legacy-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/legacy-plan.html" }, { "title": "U Mobile U Postpaid Plan Terms And Conditions", "value": "new-u-postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/new-u-postpaid.html" }, { "title": "Postpaid Plan", "value": "general-postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/general-postpaid.html" }, { "title": "U Mobile Postpaid Boosters Terms and Conditions", "value": "u-postpaid-boosters", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-postpaid-boosters.html" }, { "title": "U Postpaid 68 & U Postpaid 98 Free Data Roaming And Free Roaming Incoming Call Terms And Conditions", "value": "u-postpaid-roaming", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-postpaid-roaming.html" }, { "title": "ULTRA HOTSPOT 5G Promotion 10th Feb", "value": "ultra-hotspot-5g-promotion-10th-feb", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/ultra-hotspot-5g-promotion-10th-feb.html" }, { "title": "ULTRA HOTSPOT 5G Promotion 28th Feb", "value": "ultra-hotspot-5g-promotion-28th-feb", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/ultra-hotspot-5g-promotion-28th-feb.html" }, { "title": "U Super Deal Campaign: (Postpaid)", "value": "u-super-deal", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-super-deal.html" } ] } ], "dropdownDefault": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-mobile-internet-bengali.html", "breadCrumbs": [ { "title": "Terms & Conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions.html" }, { "title": "Prepaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid.html" } ] }

সাধারণ

 

1. 5 (পাঁচ)টি আনলিমিটেড মোবাইল ইন্টারনেট প্ল্যান আছে; আনলিমিটেড মোবাইল ইন্টারনেট 20 ("UMI 20"), আনলিমিটেড মোবাইল ইন্টারনেট 25 ("UMI 25"), আনলিমিটেড মোবাইল ইন্টারনেট 30 ("UMI 30"), আনলিমিটেড মোবাইল ইন্টারনেট 38 ("UMI 38") এবং আনলিমিটেড মোবাইল ইন্টারনেট 50 ("UMI 50") এবং প্রতিটি স্থানীয় ভয়েস কল, স্থানীয় SMS (শুধুমাত্র UMI 38) এবং ডেটার (সম্মিলিতভাবে, "প্ল্যানগুলি" এবং স্বতন্ত্র্যভাবে একটি "প্ল্যান") একটি 30-দিনের বান্ডিল


2. প্ল্যানগুলি শুধুমাত্র U Mobile প্রিপেড সদস্যদের জন্য উপলব্ধ এবং U Broadband সদস্যদের জন্য নয়।


3. প্ল্যানগুলি অন্য কোন মোবাইল নম্বরে ট্রান্সফার করা যাবে না।


4. প্রতিটি প্ল্যান U Mobile প্রিপেড প্ল্যানের নিয়ম ও শর্তাবলী অনুযায়ী প্রদত্ত। আপনাকে ন্যায্য ব্যবহারের নীতি, গোপনীয়তা নীতি সহ ওই নিয়মগুলিকে, এবং এই অতিরিক্ত নিয়ম ও শর্তাবলী (সম্মিলিতিভাবে, "নিয়মাবলী") মেনে চলতে হবে, যেগুলির সবকটিই www.u.com.my তে উপলব্ধ।


5. মাশুল সহ নিয়মাবলীর পরিমার্জন বা অন্য কোন পরিবর্তন করার অধিকার আমাদের দ্বারা সংরক্ষিত।


6. স্পষ্টভাবে বলা না থাকলে এই অফারটি অন্য কোন অফারের সাথে মেলান যাবে না।

 

সক্রিয়করণ এবং মাশুলসমূহ

1. আপনি আপনার মোবাইল ডিভাইস থেকে *118# ডায়াল করে বা SMS এর মাধ্যমে (28118 নম্বরে UMI 20-র জন্য "UMI 20 চালু করুন", "UMI 25-র জন্য "UMI 25 চালু করুন, "UMI 30-র জন্য "UMI 30 চালু করুন, "UMI 38-র জন্য "UMI 38 চালু করুন এবং "UMI 50-র জন্য "UMI 50 চালু করুন ) আপনি প্রতিটি প্ল্যান সক্রিয় করতে পারবেন।


2. সক্রিয় করার আগে, আপনাকে অবশ্যই অন্তত UMI 20-র জন্য RM20, UMI 25-র জন্য RM25, UMI 30-র জন্য RM30, UMI 38-র জন্য RM38 এবং UMI 50-র জন্য RM50 ক্রেডিট ব্যালেন্স থাকতে হবে।


3. সক্রিয়করণ ফী হল UMI 20-র জন্য RM20, UMI 25-র জন্য RM25, UMI 30-র জন্য RM30, UMI 38-র জন্য RM38 এবং UMI 50-র জন্য RM50। সক্রিয়করণ আপনার দ্বারা অনুমোদিত হোক বা না হোক আমরা আপনার ক্রেডিট ব্যালেন্স থেকে UMI 20-র জন্য RM20, UMI 25-র জন্য RM25, UMI 30-র জন্য RM30, UMI 38-র জন্য RM38 এবং UMI 50-র জন্য RM50 কেটে নেব। ক্রেডিটের জন্য কোন ফেরত বা অনুরোধ গ্রাহ্য করা হবে না।


4. বৈধতার মেয়াদ সক্রিয়করণের থেকে 30 দিন। এটির মেয়াদ শেষ হয়ে গেলে, আপনার অন্ততপক্ষে UMI 20-র জন্য RM20, UMI 25-র জন্য RM25, UMI 30-র জন্য RM30, UMI 38-র জন্য RM38 এবং UMI 50-র জন্য RM50 ক্রেডিট ব্যালেন্স থাকলেই শুধুমাত্র আপনার সদস্যতা স্বয়ংক্রিয়ভাবে নবীকরণ হয়ে যাবে। আপনি একই প্ল্যান ক্রয় করলে যে কোন অব্যবহৃত মিনিট এবং SMS (শুধুমাত্র UMI 38) ব্যবহারের জন্য সংযুক্ত হয়ে যাবে। (UMI 20 পুনঃক্রয় UMI 20, UMI 30 পুনঃক্রয় UMI 30, UMI 38 পুনঃক্রয় UMI 38 এবং UMI 50 পুনঃক্রয় UMI 50)। যদিও, আপনার সদ্যতার পুনঃনবীকরণের সময় যে কোন অব্যবহৃত মিনিট এবং SMS কখনই (শুধুমাত্র UMI 38) সম্মিলিতিভাবে 40 মিনিট (UMI 20-র জন্য), 60 মিনিট (UMI 30-র জন্য), 300 মিনিট এবং 60 SMS (UMI 38-র জন্য) এবং 100 মিনিট (UMI 50-র জন্য) এর বেশি হতে পারবে না। এই সীমার বেশি যে কোন মিনিট বা SMS বাজেয়াপ্ত করে নেওয়া হবে। UMI25 এ কোন মিনিট এবং SMS বান্ডিল না থাকার জন্য মিনিট এবং SMS পরবর্তী ব্যালেন্সে সংযুক্ত হওয়া প্রযোজ্য হবে না।


5. সেই একই প্ল্যানের বদলে অন্য কোন প্ল্যান ক্রয় করার ক্ষেত্রে, (যেমন: আপনার আগে UMI 50 প্ল্যান আছে কিন্তু পরে আপনি UMI 30 প্ল্যান ক্রয় করলেন), তাহলে আপনার মিনিট এবং SMS ব্যালেন্স পরবর্তী প্ল্যানের ব্যালেন্সে সংযুক্ত হবে না। UMI 30 ক্রয় করলে UMI 50-র যে কোন অব্যবহৃত মিনিট এবং SMS বাজেয়াপ্ত হয়ে যাবে। আপনি শুধুমাত্র সাম্প্রতিক ক্রয় করা UMI-র নির্ধারিত ডেটা এবং মিনিট ব্যবহার করতে পারবেন।


6. অপর্যাপ্ত ক্রেডিট ব্যালেন্স থাকার জন্য আপনার সদস্যতা স্বয়ংক্রিয়ভাবে নবীকরণ না হলে, আপনার সদস্যতা নবীকরণ হবে না। যে কোন অব্যবহৃত মিনিট এবং SMS বাজেয়াপ্ত করা হবে এবং আপনার করা যে কোন কল বা পাঠানো SMS এর জন্য আমাদের স্ট্যান্ডার্ড মাশুল প্রযোজ্য হবে।


7. আপনি যতগুলি খুশী প্ল্যান সক্রিয় করতে পারবেন। যে কোন অব্যবহৃত মিনিট এবং SMS উপরিল্লিখিত সর্বাধিক সীমা অনুযায়ী সংযুক্ত হয়ে যাবে।


8. প্রতিটি প্ল্যান অন্য U Mobile প্রচারের থেকে অন্য ফ্রী ভয়েস কল এবং SMS কে অগ্রাধিকার দেবে এবং প্রথমে ব্যবহার করা হবে, তারপর অন্য U Mobile প্রচারের অন্যান্য ফ্রী কল এবং SMS ব্যবহার করবে। এই ফ্রী ভয়েস কল, SMS বা ডেটা প্ল্যানগুলি প্ল্যানটির সক্রিয়করণ ফী পরিশোধ করতে ব্যবহার করা যাবে না।


9. আপনি যদি যে কোন প্ল্যানের নির্ধারিত মিনিট বা SMS এর সীমা পেরিয়ে যান, আমরা আপনাকে SMS এর মাধ্যমে সূচীত করব বা আপনি যে কোন সময় *118# এ ডায়াল করার মাধ্যমে আপনার ব্যালেন্স পরীক্ষা করতে পারবেন। যদিও, আমরা আপনাকে SMS সূচনা না পাঠালে বা পাঠাতে দেরী করলে আপনি কোন ফেরত বা ক্রেডিট পাওয়ার অধিকারী হবেন না।


10. আপনি যদি প্ল্যানটির অবসান ঘটাতে চান, আপনি *118# এ UMB-র মাধ্যমে বা 28118 নম্বরে UMI 20-র জন্য "UMI 20 বন্ধ করুন", "UMI 25-র জন্য "UMI 25 বন্ধ করুন, "UMI 30-র জন্য "UMI 30 বন্ধ করুন, "UMI 38-র জন্য "UMI 38 বন্ধ করুন এবং "UMI 50-র জন্য "UMI 50 বন্ধ করুন পাঠাবার মাধ্যমে সদস্যতা পরিহার করতে পারেন। যে কোন অব্যবহৃত বান্ডিল বাজেয়াপ্ত করা হবে। পরবর্তী ডেটা ব্যবহার সংশ্লিষ্ট প্রিপেড রেট প্ল্যান অনুযায়ী যখন-ব্যবহার-তখন-প্রদান (পে-অ্যাট-ইউ-ইউজ), রেট অনুযায়ী চার্জ করা হবে।

 

ভয়েস পরিষেবা

1. প্ল্যানটিতে সদস্যতা নেওয়ার মাধ্যমে, আপনি কল ফরোয়ার্ডিং এবং 1300 বা 1800-র মত বিশেষ নম্বর ছাড়া, 20 মিনিট স্থানীয় কল (UMI 20-র জন্য), 30 মিনিট স্থানীয় কল (UMI 30-র জন্য), 150 মিনিট স্থানীয় কল (UMI 38-র জন্য) এবং 50 মিনিট স্থানীয় কল (UMI 50-র জন্য) উপভোগ করবেন। আপনি এই কলের সময় মেয়াদটি অতিক্রম করলে, আপনাকে আপনার বর্তমান সদস্যতার প্ল্যানের রেট অনুযায়ী চার্জ করা হবে।


2. আপনার নির্ধারিত কল ক্রেডিট আপনার কলের মেয়াদের ওপর ভিত্তি করে কেটে নেওয়া হবে। অন-নেট অ্যান্ড অফ-নেট উভয় কলগুলিই 30 সেকেন্ড ব্লক হিসাবে চার্জ করা হবে। অন-নেট কল বলতে একটি U Mobile নম্বর থেকে অন্য U Mobile নম্বরে কল করাকে বোঝায়। অফ-নেট কল বলতে একটি U Mobile নম্বর থেকে অন্য কোন স্থানীয় অপারেটরের নম্বরে কল করাকে বোঝায়। আপনি আমাদের একাধিক-পক্ষের মধ্যে কনফারেন্সিং পরিষেবা ব্যবহার করলে, আপনার সম্মিলিত আউটগোয়িং কলগুলি আপনার নির্ধারিত কল ক্রেডিটের অংশ হিসাবে অন্তর্ভুক্ত করা হবে।


ডেটা পরিষেবা

1. প্ল্যানটিতে সদস্যতা নেওয়ার মাধ্যমে, আপনি আনলিমিটেড ডেটা ব্যবহার উপভোগ করতে পারার সাথে সাথে আপনি ন্যায্য ব্যবহারের নীতির অধীনেও থাকবেন। সেইসাথে, আপনি যদি 500MB (UMI 20-র জন্য), 1GB (UMI 25-র জন্য), 1.5GB (UMI 30-র জন্য), 1GB (UMI 38-র জন্য) এবং 3GB (UMI 50-র জন্য) ডেটার সীমা অতিক্রম করেন, আমরা আমাদের সম্পূর্ণ বিবেচনার ভিত্তিতে আপনার ব্যান্ডউইথ পরিচালনা, আপনার পরিষেবা স্থগিত বা অবসান করতে পারব যার মধ্যে আপনার ডেটা পরিষেবার গতি হ্রাস করাও অন্তর্ভুক্ত। আমাদের লক্ষ্য হল আমাদের সমস্ত সদস্যদের উন্নত মানের মোবাইল পরিষেবা প্রদান করা যাতে একজনের আচরণের জন্য অন্য সদস্যরা ক্ষতিগ্রস্ত না হন।


2. এই পরিষেবাটি নেটওয়ার্কের সীমাবদ্ধতা ও উপলব্ধতা এবং ডিভাইসের সক্ষমতা সাপেক্ষ।


3. আপনার ডাউনলোডের প্রকৃত গতি এবং ডেটার সক্ষমতা আপনার মূল্যের প্ল্যানের ওপর ভিত্তি করে ভিন্ন হতে পারে এবং ধীর এবং প্রভাবিত হতে পারে যা মোবাইল টাওয়ার থেকে আপনার দূরত্ব, আমাদের মোবাইল টাওয়ারটির ক্ষমতা, আপনার ডাউনলোডের উৎস, আপনার হার্ডওয়্যার ও সফটওয়্যার এবং সাধারণ ইন্টারনেট ট্রাফিকের ওপরেই সীমাবদ্ধ নয়।


সংস্করণ : 30শে মে 2015।

Can't Find the Help You Need?

If you require further assistance, you can get in touch with us via the following channels.

my-u-mobile-app

MyUMobile App

Reach out to us through the MyUMobile App.

Download App
facebook

Facebook

Drop us your message on Messenger.

Chat Now
twitter

Twitter

Tweet us your enquiries and we will get back to you as soon as we can! 

Tweet Now
{ "siteTheme": "theme-personal" }
We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. Click ‘Proceed’ to enjoy optimal performance. View our Privacy Notice to learn more.
Proceed