Enjoy Premium Videos & Pay with U Mobile

iOS
Android

The U-niverse at your fingertips

MyUMobile App is just like a palm-sized store that fits right in your pocket. You can do (almost) anything on it, from checking your balance, paying your bill to redeeming rewards.

TOP 9 Reasons why the MyUMobile App is truly awesome:

We pimped our home screen for easier navigation! You can now swap things around to see what you want first.
Check your data balance, voice minutes, freebies and bills whenever, wherever.
Pay your bill and purchase add-ons in seconds!
We’ll give you a buzz when you’re in the red with your high-speed data quota.
Share credit, top up & pay bills for your friends and family.
Discover and redeem awesome deals, rewards and offers near you!
Going on vacay? Activate International Roaming and IDD on the app.
Meet our all-new Notification Inbox, the one place for all your messages and alerts.
We support WeChat Go SIM too! That means, you can now check your balance on the go.

Join the fun, get MyUMobile App Now!

Hit that download button now.

iOS
Android

New User

Step 1

Launch the app and key in your U Mobile number

Step 2

Enter the confirmation code send to you via SMS

Existing User

Login with your U Mobile number and PIN

FAQs

MyUMobile App

Yes, the MyUMobile App is free but you will need to be a U Mobile subscriber to login to and use the app. To learn how you can join U Mobile, please visit https://www.u.com.my/support/selfhelp/switch-to-u.

Go to the App Store to download the latest MyUMobile App for iPhone.

Go to Google Play to download the latest MyUMobile App for Android.

MyUMobile App allows you to:-

  • View or update your account information
  • View your data/voice/Add-Ons usage
  • Purchase Add-Ons
  • Pay your bill and view bill payment history
  • Perform top-ups
  • Change your current rate plan
  • Subscribe to new services/ insurance
  • Grab reward deals and discover lots more exciting features!

First, check to see if you are running on the latest version of our app. If not, update it via the App Store (iPhone) or Google Play (Android). If updating your app does not resolve your problem, please reach out to us via any of the following channels:

  • Get in touch with us
  • Drop us a message via Facebook with a description of the issues you’re facing.
  • Call us at 1318 using your U Mobile number.
Please include the following information in your report:
  1. Your mobile no.
  2. Type of device
  3. Details on how you encountered the problem

No, not at the moment but we are working to release this feature in the near future.

The information you see on the MyUMobile App is displayed in real-time, so it is always accurate and up-to-date. However, if you keep the Mobile App open for an extended period of time, you should refresh the homepage by selecting the icon at the top right corner of Homepage, in order to ensure the information displayed is still current.

To check if your payment has gone through successfully, go to the Bill Payment page and tap on ‘Bill Statement’.

Access the latest deals by tapping on Rewards & Promotions > Subscriber Rewards in the navigation menu. Your saved deals can be found under My Vouchers. Special Offers are exclusive deals reserved just for you. So, don’t miss out on these exclusives!

Yes, you can. As long as you have logged in before and validated the mobile no., you can log in with your chosen mobile no. and PIN at any time.

Yes, you do.

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