Enjoy Premium Videos & Pay with U Mobile

Everything you need in one app

Enjoy quicker transaction and smooth navigation using the newly updated MyUMobile App. You can now go so far as to customise your own homescreens and get detailed usage breakdown in no time.

Choose what you want to see first by re-arranging your homescreens.

Check your personal and shared data balance, voice minutes and freebies.

Activate International Roaming and IDD.
Learn more

Simple way to top up for your friends and family.

View your bills quickly and make a payment on the spot with the app.

Locate and redeem exciting rewards exclusively for U Mobile users.
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Share credit with friends and family easily.
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Purchase add-ons with just one tap.

Download MyUmobile App:

Android

iOS

Follow these steps to get the MyUMobile App now

Download MyUMobile App for your platform
Launch the app and key in your U Mobile number
Enter the confirmation code sent to you via SMS

Download MyUmobile App:

Android

iOS

New Users

Tap on First Time Login and follow the steps

Existing Users

FAQs

What’s new on MyUMobile App? What else can I do with the app?

We’ve upgraded MyUMobile App with a brand new look and new exciting features while maintaining everything that you love about the previous version! Features include:

Customisable home screen: Choose what you want to see first, from your usage and billing details to rewards.
Detailed usage breakdown: Check your personal and/or shared data balance, voice minutes, validity and freebies like Video-Onz data. All freebies and add-ons are also displayed in a single view.
View and pay your monthly bills via cashless transactions. Pay using your VISA or MasterCard credit/debit cards.
Purchase top ups for yourself, for friends, and share credit during emergencies.
International Roaming & IDD: Check our rates and activate International Roaming & IDD via the app.
Locate and redeem exciting rewards: TERER THURSDAY, Birthday Bonuses, U Card Privileges and more!
Customer support: Tap to call customer care or drop us a line if you need help.

Do I need to be a U Mobile subscriber to use the app?

Yes. You are required to login as a U Mobile subscriber to use MyUMobile App. To learn how you can join U Mobile, please visit http://u.com.my/support/upgrade-to-u.

I am a first time user of MyUMobile App. How should I proceed?

Please tap on FIRST TIME LOGIN on the login screen. You will be asked to provide your U Mobile number, after which a temporary PIN will be sent to you via SMS for your first time login. Once logged in, you are advised to change your PIN.

What should I do if I forgot my login PIN?

Please tap on FORGOT PIN? on the login page. You will be asked to provide your U Mobile number, after which a new login PIN will be sent to you via SMS/email.

How can I check my usage balance?

To check your usage balance, simply swipe up on the Usage Balance tab at the bottom of the self-care landing page. You can also access the usage balance screen via the main navigation menu by clicking on ☰ in the top left corner.

How can I check my bill payment history?

You can check your payment history under Bills & Payments, accessible via the main navigation menu by clicking on ☰ in the top left corner.

How do I check my member line(s)’s data usage?

To check the data usage of each line under your account, click on the centre of the data usage pie chart on the Usage Balance page.

Can I purchase any add-ons (extra data, voice minutes and SMS) within the app?

Yes, you can. Simply go to the Add-Ons page to purchase your desired add-on.

How will I know if my bill payment went through successfully?

You can check whether your payment has gone through by tapping on Bill Statement under the Bill Payment page.

Where can I check the available deals and my saved deals?

You can check the available deals by tapping on Rewards & Promotions -> Subscriber Rewards in the navigation menu. Your saved deals can be found under My Vouchers.