• Home
  • Extras
  • Digital Financial Services
  • GoInsure 3
DAFTAR SEKARANG

Kami prihatin tentang diri anda

Sebagai ahli keluarga U, anda hanya perlu kekal aktif sebagai pelanggan Pascabayar atau Prabayar untuk dilindungi dengan pelan insuran.

Warganegara Malaysia atau penduduk tetap di Malaysia berumur antara 18-70 tahun layak mendaftar GoInsure 3.
Perlindungan insurans bernilai sehingga RM13,000 dan RM3/bulan.
Kini dengan Manfaat Perbelanjaan Perubatan Akibat Kemalangan bernilai sehingga RM500/setahun.
 

Supaya U bersedia untuk perkara yang tidak dijangka

Tonton video di bawah untuk ketahui bagaimana GoInsure 3 boleh melindungi anda.

Kekal dilindungi dengan GoInsure 3 
dengan hanya RM3!

Layak untuk pelanggan Pascabayar dan Prabayar kami yang berumur 18-70 tahun.

Manfaat Kematian Akibat Kemalangan

RM10,000

Manfaat Hilang Upaya Akibat Kemalangan

RM10,000

Manfaat Perbelanjaan Perubatan Akibat Kemalangan

RM500/Setahun

Perbelanjaan Berkabung Akibat Kemalangan

RM2,500

Maklumat Lanjut untuk GoInsure 3:

LAMPIRAN PENERANGAN PRODUK POLISI UTAMA
PENGISYTIHARAN & KEBENARAN NOTIS PERLINDUNGAN DATA PERIBADI CHUBB INSURANCE MALAYSIA BERHAD

Polisi ini ditaja jamin oleh Chubb Insurance Malaysia Berhad (“Chubb”), dilesenkan di bawah Akta Perkhidmatan Kewangan 2013 dan dikawal selia oleh Bank Negara Malaysia. U Mobile Services Sdn. Bhd. adalah ejen berdaftar Chubb dan U Mobile Sdn. Bhd. adalah pemegang polisi utama GoInsure 3. Maklumat di sini tidak lengkap. Sila baca Lembaran Pendedahan Produk dan Polisi Utama untuk maklumat lanjut.

Langkah untuk Mendaftar GoInsure 3

Belum sertai U Mobile lagi? Hanya langgan mana-mana pelan Pascabayar atau Prabayar kami dan ikuti langkah-langkah mudah di bawah untuk nikmati perlindungan.

PASCABAYAR PRABAYAR TELEFON PINTAR

DAFTAR SECARA ONLINE

Layari laman web untuk daftar GoInsure 3.

Daftar Sekarang

Isikan butiran peribadi yang padan dengan akaun U Mobile yang didaftarkan dan hantar.

Terima SMS pengesahan dalam tempoh 2 hari bekerja selepas pendaftaran.

FAQs T&C

GoInsure 3

  1. The GoInsure 3 plan:

    1. is offered and underwritten by Chubb Insurance Malaysia Berhad, Registration No. 197001000564 (9827A)(“Chubb”), an insurer licensed by Bank Negara Malaysia under the Financial Services Act 2013;

    2. is a master policy plan obtained by U Mobile Sdn Bhd. Registration No.199101013657 (223969-U) (“U Mobile”) for the benefit of its subscribers. The details of the master policy can be found at www.u.com.my/goinsure3.

    3. is distributed by U Mobile Services Sdn Bhd. Registration No. 200401034375 (672884-H), the wholly owned subsidiary of U Mobile and a corporate agent of Chubb who is authorised to distribute the GoInsure 3 plan;

    4. is an insurance product designed to cover you in the event of bodily injury arising from an accident that results in death or permanent disablement; and

    5. also provides coverage such as accidental medical expenses and bereavement benefits.

Kindly refer to the product disclosure sheet made available at https://www.chubb.com/my-en/campaign/goinsure.aspx for further details.

GoInsure 3 provides coverage for the following:

Benefits Sum Insured
Accidental Death RM 10,000
Accidental Disability RM 10,000
Accidental Medical Expenses RM 500 per annum
Bereavement expenses* due to accident RM2,500
Monthly Premium RM3.00 (inclusive of tax)

GoInsure 3 does not apply to any benefit arising directly or indirectly out of:

  1. deliberate self-inflicted injury, suicide or, criminal or illegal act;

  2. you being under the influence of intoxicating liquor, including having a blood alcohol content over the prescribed legal limit whilst driving, or being under the influence of any other drug unless it was prescribed by a doctor and taken in accordance with the doctor’s advice;

  3. you engaging in any professional sports, meaning your livelihood is substantially dependent on income received as a result of you playing sports;

  4. you engaging in any motor sports as a rider, driver and/or a passenger;

  5. you being a pilot or crew member (on active duty) of any aircraft, or engaging in any aerial activity, including parachuting and hang-gliding, except as a passenger in any properly licensed aircraft; or

  6. pre-existing medical conditions.

The above are some of the key exclusions under the GoInsure 3 plan that you should be aware of. Please refer to the full list of exclusions which can be found in the policy wordings.

GoInsure 3 is exclusively offered to U Mobile customers who are:

  1. Malaysian citizens or permanent residents of Malaysia; and

  2. aged between 18 up to 70 years on the effective date of coverage. As an illustration, if your date of birth is 28/11/1949, the last renewal date for GoInsure 3 will be 27/11/2019, which is a day before you turn 70.

Upon receipt of an SMS, MyUMobile App or email notification on GoInsure 3 from U Mobile, you can opt in to GoInsure 3 by (“Opt-In”) via the designated Web Portal at http://u.com.my/goinsure3.

You will receive a notification via SMS from U Mobile once you have successfully Opt-In (“Opt-In Notification”).

Upon receipt of the Opt-In Notification, you will receive insurance coverage for GoInsure3 which is valid for a period of 1 month effective from the date you receive the Subscription Notification (“Coverage Period”).

If you received a notification from U Mobile that your Opt-In failed, you will need to visit the nearest U Mobile branch or service centre at the locations listed at www.u.com.my to update your personal details

Once you have updated your personal details, you can try to Opt-In to GoInsure 3 again by following the steps listed in question 5 of this FAQ.

Your GoInsure 3 coverage will commence upon your receipt of the Opt-In Notification via SMS.

You can check the status of your GoInsure 3 subscription via:

  1. MyUMobile App by following the steps listed below:

    2. MyUMobile App > Menu Tab > Digital Goods & Services > Transaction History > Menu Tab > Subscription; or

  2. Contacting U Mobile by calling customer care at 6018-388 1318.

Yes, you may terminate your GoInsure 3 plan by following the steps listed below:

  1. via SMS by sending “STOP G3” to 28122;

  2. via the MyUMobile App by clicking on:

    3. MyUMobile App > Menu Tab > Digital Goods & Services > Transaction History > Menu Tab > Subscription > Cancel; or

  3. via U Mobile customer care by calling 6018-388 1318

Upon U Mobile’s receipt of your termination notice via SMS, you will be entitled to enjoy the existing GoInsure 3 coverage until the expiry of the coverage period.

As an illustration, if your GoInsure 3 is effective on 1 May 2020 and you send the termination notice via SMS on 4 May 2020, your GoInsure 3 will be terminated on 4 May 2020. However, you will continue to receive coverage under the terminated GoInsure 3 until 31 May 2020 (i.e. the expiry date of the GoInsure 3 coverage).


The premium for your GoInsure 3 plan will be charged immediately upon successful Opt-In and on a monthly basis for subsequent renewals. Your coverage will continue, on a monthly basis with recurring payments unless you cancel your GoInsure 3 plan. The premium charged will be reflected in your Postpaid bill if you are a Postpaid subscriber or will be deducted from your Prepaid credit, if you are a Prepaid subscriber.




U Mobile’s Carrier Billing for GoInsure3 Insurance Plans

  1. You can choose to purchase GoInsure 3 insurance plans from Chubb Insurance Malaysia Berhad (“CHUBB”) via U Mobile SelfCare Portal at http://u.com.my/goinsure3 (“GoInsure 3 Plan”) with your device using your U Mobile postpaid or prepaid account (“U Mobile Account”). We will bill you the monthly premium applicable for the GoInsure 3 Plan you purchased in your monthly postpaid bill or deduct the credit from your prepaid account.

  2. If you choose to buy GoInsure 3 Plan using your U Mobile Account, you agree to these terms of use and the terms applicable to the relevant U Mobile prepaid or postpaid subscription plan including our privacy policy all of which are available on http://www.u.com.my/tnc/227.

  3. GoInsure 3 Plan is subject to the terms of your agreement with CHUBB and CHUBB’s privacy policy which are made available on www.chubb.com/my-goinsure>. U Mobile makes no representations nor warranties on the GoInsure 3 Plan.

  4. You warrant that you are authorised to use your U Mobile Account to purchase the GoInsure 3 Plan.

  5. Registration and Usage

    1. You will need to register for the GoInsure 3 Plan by following the steps provided at https://www.u.com.my/goinsure3.

    2. To use your U Mobile Account as your preferred payment method, you must ensure the following:

      1. your device must be on U Mobile network; and

      2. your U Mobile Account must be active. If you are a prepaid user, you must have enough credit in your prepaid account to purchase GoInsure 3 Plan.

        3. “Active” means:
        1. for prepaid and postpaid subscribers, able to make and receive calls; or

        2. for broadband subscribers, able to use the mobile data service under the broadband subscription.

    3. We may stop allowing you to purchase or renew the GoInsure 3 Plan using your U Mobile Account, for any reason whatsoever, with or without notice including if U Mobile suspects that there is fraudulent or unauthorized use or if our agreement including the master policy issued by CHUBB has been terminated or for any reason or for any operational reasons.

    4. If you port your mobile number to another mobile operator, you will not be able to use your U Mobile Account to purchase the GoInsure 3 Plan but you remain responsible for all fees and charges incurred before porting out. Your existing GoInsure 3 Plan will remain valid until the expiry date provided on your e-certificate. Refunds are not applicable once the GoInsure 3 Plan has been purchased.

    5. GoInsure 3 Plan is not under our control and we are not responsible for the underwriting, claim process and dispute resolution under the GoInsure 3 Plan. If you have any issues relating the following matters in relation to your GoInsre 3 Plan, you may visit our U Mobile Self Care Portal at www.u.com.my/goinsure3 or contact U Mobile Customer Careline at +6018-388 1318:

      1. purchasing;

      2. premium payment;

      3. monthly renewals; and

      4. termination

    6. you have any other issues not listed in paragraph 5(e) above, you are required to contact CHUBB directly for assistance.

  6. Charges and Payment

    1. We do not set the insurance premium payable for GoInsure 3 Plan. The insurance premiums are determined by CHUBB and are subject to adjustment or taxes determined by CHUBB.

    2. If you purchase the GoInsure 3 Plan using your U Mobile Account while you are roaming overseas, you will be charged in Ringgit Malaysia based on the insurance premium determined by CHUBB.

    3. When you purchase the GoInsure 3 Plan using your U Mobile Account we will charge the monthly premium payable to your postpaid bill or deduct your prepaid credit. The monthly premiums shall be deducted or charged on a monthly basis unless you terminate or cancel your GoInsure 3 Plan in accordance with the terms and conditions applicable.

    4. Mobile data charges (including international data roaming charges) will apply when you purchase or terminate the GoInsure 3 Plan.

    5. You can only purchase one plan at a time. You will be able to purchase the GoInsure 3 Plan as long as you have sufficient credit balance in your prepaid account or subject to your postpaid credit limit.

    6. You are advised to take note of the premium due date as prescribed on your GoInsure 3 Plan e-certificate and the termination option available at the time of your purchase of the GoInsure 3 Plan. You may terminate the GoInsure 3 Plan via U Mobile Self Care Portal, My U Mobile App or by contacting U Mobile Customer Careline at +6018-388 1318. The termination steps are provided on http://u.com.my/goinsure3 for your reference.

  7. General

    1. U Mobile may change any of these terms of use from time to time. Any such change will be posted on our website and will appear in a pop up notice from U Mobile Selfcare portal or MyUMobile App. It is your responsibility to check the terms of use.

    2. To the extent permitted by law, U Mobile excludes all liability in connection with use of your U Mobile Account to purchase of the GoInsure 3 Plan. You agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury or for loss or damage; whether direct or indirect, special or consequential arising from use of your U Mobile Account to buy the GoInsure 3 Plan and your purchase of GoInsure 3 Plan.

    3. Our privacy policy (www.u.com.my/tnc/227) applies to how we use your personal information.

    4. U Mobile does not own the copyright, trademarks, services marks or other marks of CHUBB. These marks are owned and registered by their respective owners.

    5. These terms of use are governed by the laws of Malaysia. You agree that the Courts of Malaysia have jurisdiction over all matters arising from these terms of use.

    Version: 31 December 2020