Make calls over WiFi with WiFi Calling

WiFi Calling is a new feature that allows you to make and receive calls over WiFi using your mobile number. It helps you stay connected even when you have limited or no network coverage, and best of all, there’s no additional charge to use this service*!

Make calls without indoor signal
Call from high-rise buildings
No roaming charges
Super clear calls
*Standard local and international call charges apply.

U Mobile WiFi Calling charges

Calls made over WiFi Calling will use your plan’s minutes where applicable, even when you’re overseas. If you do not have any bundled voice minutes, you’ll be charged the pay-per-use rate. International calls will follow the standard IDD rates.

Calls from Malaysia
to any Malaysian number
Your plan’s rates will apply, including unlimited calls
to any International number
IDD rates will apply
Calls from outside Malaysia
to any Malaysian number
Your plan’s rates will apply, including unlimited calls
to any International number
IDD rates will apply

How to enable and use WiFi Calling

It's easy to start using WiFi Calling but do make sure the device is compatible first.

Enable WiFi Calling

Go to ‘Settings’.

Tap on ‘General’.

Under the General menu, tap on ‘About’.

Tap the Update button when prompted.

Go back to ‘Settings’.

Tap on ‘Phone’.

Select ‘Wi-Fi Calling’.

Slide the ‘Wi-Fi Calling on This Phone’ to ON.

Tap ‘Enable’ when the Confirmation Message pops up.

Making and receiving calls with WiFi Calling

Ensure that WiFi is turned ON.

Make sure you are connected to a WiFi access point. If not, go to ‘Settings’ and tap on ‘Wi-Fi’ to slide it ON.

Go back to Home Screen, and you’ll see ‘U Mobile WiFi’ on the top left-side of the screen.

To make an outgoing call, simply dial a number and you’ll be automatically connected using Wifi.

Incoming calls are automatically received through Wifi if you are connected to ‘U Mobile WiFi’.

Activate and set up WiFi Calling

Update your Android phone software to the latest version.

Activate the service by SMS wificalling on to 28118.

Tap on Settings and then, tap on WiFi Calling.

Slide ON WiFi Calling.

Select WiFi Preferred to make calls using WiFi Calling.

Turn ON your WiFi.

Connect to an available WiFi Network.

Making and receiving calls with WiFi Calling

Ensure that WiFi is turned ON and WiFi Calling is ACTIVE.

To make an outgoing call, simply dial a number and you’ll automatically be connected using WiFi Calling.

To receive a call, simply slide the green caller button to the right.

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