Pay Nothing for 6 Months
Own an iPhone 15, iPhone 14 or iPhone 13 and pay NOTHING for the first 6 months. Get FREE global roaming & 1,000GB of high-speed 5G data on your new device. Learn more here.
The MyUMobile App is greater than ever. Stay on top of your U Mobile account without ever leaving your couch!
Log In Conveniently
Launch the MyUMobile App, enter your registered U Mobile number, complete the OTP verification and login seamlessly.
Pay Bills Easily
Skip the queues! Check and settle your monthly bills easily via the app.
Purchase Add-Ons
No more worrying about depleting data or credit. Reload anytime, anywhere - even for friends too!
Activate Data Roaming
Stay connected throughout your travels. Activate Roaming and IDD with just a few taps.
Earn Unbeatable Rewards
Grab exciting rewards and discounts daily, so you don't have to wait for your birthday!
Fast Customer Service
Channel your inquiries and get customer support in a faster and easier way.
Check Balance Anytime
Never run low on credit again! Check your remaining prepaid credit balance on-the-go.
Monitor Your Account
Stay on top of your data usage, voice minutes and bills anytime, anywhere.
Activate Auto Debit
Activate Auto Debit via the MyUMobile App for worry free prompt payments.
Here’s how to activate and log in to your account on the app.
New User
Step 1: Launch the MyUMobile App and key in your U Mobile number.
Step 2: Enter the OTP sent to you via SMS (Prepaid & Postpaid) or email (Broadband) to proceed.
Existing User
Step 1: Launch the MyUMobile App and key in your U Mobile number.
Step 2: Enter the OTP sent to you via SMS to log in.
New User
Step 1: Launch the MyUMobile App.
Step 2: Enter your preferred email and set a password of your choice.
Step 3. Link your email to your new account number.
Step 4: Log in to the MyUMobile App with the email and password you have set.
Existing User
Step 1: Launch the MyUMobile App and key in your U Mobile number.
Step 2: Enter the OTP sent to you via email to log in.
Tap & download the MyUMobile App now:
Get your questions answered here.
Yes, you do.
Yes, you can view and manage your multiple postpaid, prepaid, & broadband lines . However, only verified ID types will be able to link multiple accounts via the MyUMobile App.
Once your accounts have been linked, kindly refresh your screen or logout and login again.
To check if your payment has gone through successfully, go to the Bill Payment page and tap on ‘Bill Statement’.
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