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U Mobile, along with any credible organisation, will never ask for your personal details (e.g. credit card number, TAC, passwords, etc) via e-mail, website, messaging app, SMS or over a call. If you are asked for this information, you may be a target of scammers. Here are some other common scam tactics to watch out for:
Anyone can be targeted by scammers, but you can stay vigilant and follow these tips to avoid from falling victim to scams or fraud.
Cyber criminals are constantly evolving and perfecting their schemes – we've identified some of the most common types of online and phone scams happening today:
Scammers will create a website that seems to be owned by a reputable business or organisation, and may even incorporate things such as company logos and contact information to increase their credibility.
Scammers send e-mails or generate pop-up messages from these legitimate “businesses” and use these websites to harvest your personal information for their personal gain.
Vishing/Scam calls involve scammers copying legitimate phone numbers by using the internet telephone service (VoIP). They will try and provoke you by leaving messages to encourage you to return the call. An example of this is by claiming that your personal information had been compromised or that you had won a very special prize.
When you contact the number the caller left, they will ask you to leave information such as bank account numbers and/or other sensitive information in order to resolve the matter.
Scammers will give you a missed call, with the intention that you will call back to find out who called you.
If you return the call, you will be charged a high price as usually the call will be from another country.
Social media scams can take many forms. These include love scams, where scammers will trick unsuspecting users into romantic relationships, then ask for financial assistance.
The scammers will leave the relationship after taking all the money they can from the victim. Scammers on social media may also pose as friends to try and trick you into giving them money.
SMS Scams are similar to phishing scams, where scammers send an unexpected SMS message, asking you to click a link that may compromise your phone or force you to make an expensive call/SMS message.
Malware scammers send emails and social media messages to you, and will encourage you to click on the links provided to go to a fake website that looks legitimate. You will be asked to install some form of software that will infect your computer with Malware (malicious software).
This malware will allow scammers to access your files and see what you are doing on the computer. With this, scammers will use your personal details and commit fraudulent activities with it.
Recognise and protect yourself from scams by reporting it immediately to CCID Scam Response Centre:
Centre Hotline (8am - 8pm daily) |
|
WhatsApp Channel (8am - 12am daily) |
+6 013-211 1222 |
Get in touch with us via the following channels for further assistance.
MyUMobile App
Reach out to us through the MyUMobile App.
Drop us your message on Messenger.
Have questions? Feel free to DM us!
MyUMobile App
Reach out to us through the MyUMobile App.
Drop us your message on Messenger.
Have questions? Feel free to DM us!
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