INTRODUCING

YOUR TICKET TO ROAM THE WORLD

FREE
Free 3GB data roaming in 36 destinations across 5 continents1.
UNLIMITED HIGH SPEED
DATA & CALLS
No more limits, no more restrictions. Stream and call all U want, all day long.
UNLIMITED HD STREAMING
Enjoy the best quality of videos without limits!
SHARE YOUR DATA
50GB data for mobile hotspot.
Buy Now Switch to U Upsize to U

1Enjoy free Roam-Onz Global™ for 24 months when you sign up for Unlimited HERO P139.

FREE DATA TO ROAM THE WORLD WITH

Roam-Onz Global™ is your ticket to worry-free roaming in 36 destinations across 5 continents.

Preferred Roaming Operator

Optus


Handset display

Optus

Preferred Roaming Operator

Hutchison 3


Handset display

3 AT

Preferred Roaming Operator

Banglalink


Handset display

Banglalink / BGDBL

Preferred Roaming Operator

Progresif / DST


Handset display

PCSB / B-Mobile / DST

Preferred Roaming Operator

Cellcard


Handset display

Cellcard / CamGSM

Preferred Roaming Operator

Bell / Telus


Handset display

Bell / Telus

Preferred Roaming Operator

China Unicom


Handset display

China Unicom

Preferred Roaming Operator

Hutchison 3


Handset display

3 DK

Preferred Roaming Operator

Orange


Handset display

EGY MobiNiL

Preferred Roaming Operator

Free Mobile / Bouygues


Handset display

Free / Bouygtel

Preferred Roaming Operator

Smartone / Hutchison 3


Handset display

SmarTone HK / Hutchison 3

Preferred Roaming Operator

Bharti Airtel


Handset display

airtel

Preferred Roaming Operator

Hutchison 3 / Indosat


Handset display

3 / Indosat

Preferred Roaming Operator

EIR


Handset display

Meteor

Preferred Roaming Operator

Vodafone


Handset display

Vodafone IT

Preferred Roaming Operator

NTT Docomo


Handset display

DOCOMO

Preferred Roaming Operator

Lao Telecom


Handset display

Lao Telecom / LAO GSM

Preferred Roaming Operator

Bite


Handset display

Bite LV

Preferred Roaming Operator

Bite


Handset display

Bite LT

Preferred Roaming Operator

MPT


Handset display

MPT

Preferred Roaming Operator

Vodafone


Handset display

Vodafone NL

Preferred Roaming Operator

Telenor


Handset display

Telenor PK

Preferred Roaming Operator

SMART


Handset display

SMART

Preferred Roaming Operator

P4


Handset display

P4 / Play / PLUS GSM

Preferred Roaming Operator

Beeline


Handset display

Beeline

Preferred Roaming Operator

Zain


Handset display

Zain SA

Preferred Roaming Operator

StarHub / Singtel


Handset display

StarHub / Singtel

Preferred Roaming Operator

KTF / SK Telecom


Handset display

KT / SK Telecom

Preferred Roaming Operator

Dialog


Handset display

Dialog

Preferred Roaming Operator

Hutchison 3


Handset display

3 SE

Preferred Roaming Operator

Taiwan Mobile / Chunghwa


Handset display

TW Mobile / Chunghwa

Preferred Roaming Operator

True Move / AIS


Handset display

TRUE / TH3G+ / AIS / AWN

Preferred Roaming Operator

Hutchison 3


Handset display

3 UK

Preferred Roaming Operator

Lifecell


Handset display

Lifecell

Preferred Roaming Operator

AT&T


Handset display

AT&T

Preferred Roaming Operator

Vietnamobile / Viettel


Handset display

Vietnamobile / Viettel

Roam-Onz Global™ is available exclusively with Unlimited HERO P139 postpaid plan. Sign up to enjoy 24 months free data for roaming in 36 destinations across 5 continents.

Showing you care means sharing your overflowing data. That’s why Unlimited HERO Postpaid plan lets you pair and share data with up to 3 member lines at just RM20/line. Be a saviour. Start sharing your data with multiple gadgets and families today.

Example:

Internet Pool
50GB
contribute by P139 principal line
Your Internet pool is then shared with ALL lines in your account
RM139/MONTH
UNLIMITED
DATA
UNLIMITED
VOICE TO ALL-NETWORKS
50GB
MOBILE HOTSPOT DATA
36 DESTINATIONS ACROSS
5 CONTINENTS
FREE 3GB ROAMING DATA1
UNLIMITED
HD VIDEO STREAMING
 
TELCO M
RM158/MONTH
50GB
DATA
UNLIMITED
VOICE TO ALL-NETWORKS
----
RM38/DAY
HD VIDEO STREAMING
TELCO C
RM148/MONTH
30GB + 30GB2
DATA
UNLIMITED
VOICE TO ALL-NETWORKS
----
FREE INT’L ROAMING
9 ASEAN COUNTRIES | 12 MONTH CONTRACT
100GB
SUPER VIDEO WALLA
TELCO D
RM160/MONTH
70GB
DATA
UNLIMITED
VOICE TO ALL-NETWORKS
----
5GB + 60 min call
10 ASIA COUNTRIES
HD VIDEO STREAMING

Note:

  1. Enjoy free Roam-Onz Global™ for 24 months when you sign up for Unlimited HERO P139.
  2. Limited usage from every Saturday 12.00AM to Sunday 11.59PM only. Total weekend quota will be divided equally on each weekend.

KEEP YOUR ACCOUNT IN CHECK WITH THE MYUMOBILE APP.

The MyUMobile App is your one-stop app for everything U Mobile. Here’s what you could do with the app:

View your voice, SMS and data balance.
Pay your postpaid bills and purchase add-ons.
Discover and redeem awesome deals near you.
Download MyUMobile App:
Learn More
MyUMobile App
MyUMobile App

MEMPERKENALKAN

TIKET PERANTAUAN SEDUNIA ANDA

PERCUMA
3GB data perantauan percuma meliputi 36 destinasi di 5 benua1.
DATA KELAJUAN TINGGI DAN PANGGILAN TANPA HAD
Tanpa had, tanpa sekatan. Strim dan berbual sepuas hati, setiap hari.
STRIM VIDEO HD TANPA HAD
Nikmati video berkualiti tinggi tanpa had.
LEBIH DATA HOTSPOT MUDAH ALIH
50GB data yang boleh dikongsi melalui hotspot mudah alih.
Beli Sekarang Bertukar ke U Naik Taraf

1Nikmati Roam-Onz Global™ percuma selama 24 bulan bila anda mendaftar Unlimited HERO P139.

DATA PERCUMA UNTUK ANDA MERANTAU SERATA DUNIA DENGAN

Roam Onz Global™ adalah tiket untuk anda merantau ke 36 destinasi merentasi 5 benua.

Operator Perantauan Pilihan

Optus


Paparan telefon

Optus

Operator Perantauan Pilihan

Hutchison 3


Paparan telefon

3 AT

Operator Perantauan Pilihan

Banglalink


Paparan telefon

Banglalink / BGDBL

Operator Perantauan Pilihan

Progresif / DST


Paparan telefon

PCSB / B-Mobile / DST

Operator Perantauan Pilihan

Cellcard


Paparan telefon

Cellcard / CamGSM

Operator Perantauan Pilihan

Bell / Telus


Paparan telefon

Bell / Telus

Operator Perantauan Pilihan

China Unicom


Paparan telefon

China Unicom

Operator Perantauan Pilihan

Hutchison 3


Paparan telefon

3 DK

Operator Perantauan Pilihan

Orange


Paparan telefon

EGY MobiNiL

Operator Perantauan Pilihan

Free Mobile / Bouygues


Paparan telefon

Free / Bouygtel

Operator Perantauan Pilihan

Smartone / Hutchison 3


Paparan telefon

SmarTone HK / Hutchison 3

Operator Perantauan Pilihan

Bharti Airtel


Paparan telefon

airtel

Operator Perantauan Pilihan

Hutchison 3 / Indosat


Paparan telefon

3 / Indosat

Operator Perantauan Pilihan

EIR


Paparan telefon

Meteor

Operator Perantauan Pilihan

Vodafone / Wind Tre


Paparan telefon

Vodafone IT / 3 ITA

Operator Perantauan Pilihan

SoftBank / NTT Docomo


Paparan telefon

SoftBank / DOCOMO

Operator Perantauan Pilihan

Lao Telecom


Handset display

Lao Telecom / LAO GSM

Operator Perantauan Pilihan

Bite


Paparan telefon

Bite LV

Operator Perantauan Pilihan

Bite


Paparan telefon

Bite LT

Operator Perantauan Pilihan

MPT


Paparan telefon

MPT

Operator Perantauan Pilihan

Vodafone


Paparan telefon

Vodafone NL

Operator Perantauan Pilihan

Telenor


Paparan telefon

Telenor PK

Operator Perantauan Pilihan

Smart


Paparan telefon

SMART

Operator Perantauan Pilihan

P4


Paparan telefon

P4 / Play / PLUS GSM

Operator Perantauan Pilihan

Beeline


Paparan telefon

Beeline

Operator Perantauan Pilihan

Zain


Paparan telefon

Zain SA

Operator Perantauan Pilihan

StarHub / Singtel


Paparan telefon

StarHub / Singtel

Operator Perantauan Pilihan

KTF / SK Telecom


Paparan telefon

KT / SK Telecom

Operator Perantauan Pilihan

Dialog


Paparan telefon

Dialog

Operator Perantauan Pilihan

Hutchison 3


Paparan telefon

3 SE

Operator Perantauan Pilihan

Taiwan Mobile / Chunghwa


Paparan telefon

TW Mobile / Chunghwa

Operator Perantauan Pilihan

True Move / AWN


Paparan telefon

TRUE / TH3G+ / AWN

Operator Perantauan Pilihan

Hutchison 3


Paparan telefon

3 UK

Operator Perantauan Pilihan

Lifecell


Paparan telefon

Lifecell

Operator Perantauan Pilihan

AT&T


Paparan telefon

AT&T

Operator Perantauan Pilihan

Vietnamobile / Viettel


Paparan telefon

Vietnamobile / Viettel

Roam-Onz Global™ didatangkan secara esklusif dengan Unlimited HERO P139. Daftar untuk menikmati data perantauan percuma di 36 destinasi merentasi 5 benua selama 24 bulan.

Tunjukkan kasih anda dengan mengongsikan data hotspot mudah alih! Pascabayar Unlimited HERO membolehkan anda untuk kongsikan data hotspot mudah alih ke 3 talian ahli pada hanya RM20/talian.

Contoh:

Data Internet
50GB
disumbangkan oleh talian utama P139
Kelompok Internet anda kemudian dikongsi dengan SEMUA talian di dalam akaun anda
RM139/BULAN
TANPA HAD
DATA
TANPA HAD
PANGGILAN KE SEMUA RANGKAIAN
50GB
DATA HOTSPOT MUDAH ALIH
3GB DATA PERANTAUAN PERCUMA1
DI 36 DESTINASI MERENTASI 5 BENUA
TANPA HAD
STRIM VIDEO HD
 
TELCO M
RM158/BULAN
50GB
DATA
TANPA HAD
PANGGILAN KE SEMUA RANGKAIAN
----
RM38/HARI
STRIM VIDEO HD
TELCO C
RM148/BULAN
30GB + 30GB2
DATA
TANPA HAD
PANGGILAN KE SEMUA RANGKAIAN
----
PERANTAUAN ANTARABANGSA PERCUMA
9 NEGARA ASEAN | KONTRAK 12 BULAN
100GB
VIDEO SUPER WALLA
TELCO D
RM160/BULAN
70GB
DATA
TANPA HAD
PANGGILAN KE SEMUA RANGKAIAN
----
5GB + 60 min panggilan
10 NEGARA ASIA
STRIM VIDEO HD

Nota:

  1. Nikmati Roam Onz Global™ percuma untuk 24 bulan bila anda mendaftar dengan Unlimited HERO P139.
  2. Penggunaan terhad setiap Sabtu dari 12.00pg sehingga Ahad 11.59ptg. Kuota hujung minggu akan dibahagi secara purata setiap hujung minggu.

URUSKAN AKAUN ANDA DENGAN APLIKASI MYUMOBILE

Aplikasi MyUMobile adalah aplikasi semua dalam satu yang mudah diguna. Dengan aplikasi MyUMobile, anda boleh:

Lihat baki panggilan, SMS dan data.
Bayar bil pascabayar dan beli servis tambahan.
Cari dan tuntut ganjaran hebat berdekatan anda.
Muat turun Aplikasi MyUMobile：
Learn More
MyUMobile App
MyUMobile App

推介

任由你漫游全世界

免费
免费3GB数据漫游于5大洲，36个目的地1。
无限量高速
数据 & 语音通话
全天侯使用上网数据和语音通话。
无限量高清视频串流
尽情观赏无限量高清视频！
更多的移动热点数据
50GB供你和亲朋好友分享。
立即签购 立即转台 立刻升级

1签购Unlimited HERO P139，即可享受免费24个月的Roam-Onz Global™。

给你免费数据漫游全世界

Roam Onz™ Global是你随心随意横跨5大洲，36个目的地的漫游通行证。

首选漫游伙伴

Optus


手机显示

Optus

首选漫游伙伴

Hutchison 3


手机显示

3 AT

首选漫游伙伴

Banglalink


手机显示

Banglalink / BGDBL

首选漫游伙伴

Progresif / DST


手机显示

PCSB / B-Mobile / DST

首选漫游伙伴

Cellcard


手机显示

Cellcard / CamGSM

首选漫游伙伴

Bell / Telus


手机显示

Bell / Telus

首选漫游伙伴

China Unicom


手机显示

China Unicom

首选漫游伙伴

Hutchison 3


手机显示

3 DK

首选漫游伙伴

Orange


手机显示

EGY MobiNiL

首选漫游伙伴

Free Mobile / Bouygues


手机显示

Free / Bouygtel

首选漫游伙伴

Smartone / Hutchison 3


手机显示

SmarTone HK / Hutchison 3

首选漫游伙伴

Bharti Airtel


手机显示

airtel

首选漫游伙伴

Hutchison 3 / Indosat


手机显示

3 / Indosat

首选漫游伙伴

EIR


手机显示

Meteor

首选漫游伙伴

Vodafone / Wind Tre


手机显示

Vodafone IT / 3 ITA

首选漫游伙伴

SoftBank / NTT Docomo


手机显示

SoftBank / DOCOMO

首选漫游伙伴

Lao Telecom


Handset display

Lao Telecom / LAO GSM

首选漫游伙伴

Bite


手机显示

Bite LV

首选漫游伙伴

Bite


手机显示

Bite LT

首选漫游伙伴

MPT


手机显示

MPT

首选漫游伙伴

Vodafone


手机显示

Vodafone NL

首选漫游伙伴

Telenor


手机显示

Telenor PK

首选漫游伙伴

Smart


手机显示

SMART

首选漫游伙伴

P4


手机显示

P4 / Play / PLUS GSM

首选漫游伙伴

Beeline


手机显示

Beeline

首选漫游伙伴

Zain


手机显示

Zain SA

首选漫游伙伴

StarHub / Singtel


手机显示

StarHub / Singtel

首选漫游伙伴

KTF / SK Telecom


手机显示

KT / SK Telecom

首选漫游伙伴

Dialog


手机显示

Dialog

首选漫游伙伴

Hutchison 3


手机显示

3 SE

首选漫游伙伴

Taiwan Mobile / Chunghwa


手机显示

TW Mobile / Chunghwa

首选漫游伙伴

True Move / AWN


手机显示

TRUE / TH3G+ / AWN

首选漫游伙伴

Hutchison 3


手机显示

3 UK

首选漫游伙伴

Lifecell


手机显示

Lifecell

首选漫游伙伴

AT&T


手机显示

AT&T

首选漫游伙伴

Vietnamobile / Viettel


手机显示

Vietnamobile / Viettel

请签购P139以享有长达24个月覆盖世界5大洲、36个目的地的Roam-Onz Global™免费数据漫游。此优惠只限P139。

Unlimited HERO 后付配套让你与多达3个附属线共享数据流量，各附属线只需RM20。立即添购并与你的家人或第二手机共享你的数据流量。

例如：

数据流量
50GB
由 P139 提供
与你的附属线共享你的数据流量
RM139/每月
无限量
数据
无限量
语音通话至所有通讯台
50GB
移动热点
免费3GB漫游数据1
横跨五大洲，36个目的地
无限量
高清视频串流
 
TELCO M
RM158/每月
50GB
数据
无限量
语音通话至所有通讯台
----
RM38/天
高清视频串流
TELCO C
RM148/每月
30GB + 30GB2
数据
无限量
语音通话至所有通讯台
----
免费国际漫游
9个东盟国家 | 12个月合约
100GB
SUPER VIDEO WALLA
TELCO D
RM160/每月
70GB
数据
无限量
语音通话至所有通讯台
----
5GB + 60 分钟语音
10个亚洲国家
高清视频串流

备注:

  1. 当你签购 Unlimited HERO P139， 即可免费获得24个月 Roam-Onz Global™。
  2. 只限用于每逢星期六12.00AM至星期日11.59PM。总周末数据将被平均分配至每个周末。

透过MYUMOBILE APP查看你的账户。

MyUMobile App 是集齐所有U Mobile 服务的一站式应用程式。通过App 你可以：

查阅你的通话，短信及数据用量。
缴清你的后付配套账单和加购其他额外配套。
领取临近商店的奖赏及更多。
下载MyUMobile App 应用程式：
Learn More
MyUMobile App
MyUMobile App
FAQs T&C

Unlimited HERO P139

P139 is a Postpaid Plan that provides worry-free connectivity with unlimited data, unlimited voice, 3GB Roam-Onz Global™ and 50GB hotspot data quota (can be shared with up to 3 member lines).

Customers who sign up for P139 during the promotion period will get 3GBs of Roam-Onz Global™ (36 countries) to roam around the world free for 24 months from the month of activation.

This promotion is available to new, existing and port-in customers; open to all Malaysian and Non-Malaysian citizens above 18 years old. Non-Malaysian citizens are required to pay a RM500 deposit upon sign up.

You will no longer enjoy Roam-Onz Global™ if you change your rate plan.

You will get Roam-Onz Global™ for free for 24 months if you change your existing rate plan to P139 during the promotion period.

Roam-Onz™ covers 12 countries across Asia and Australia. Roam-Onz Global™ covers 36 countries across 5 continents in Asia, Africa, North America, Australia and Europe.

P139 enables customers to enjoy a better viewing experience with high definition streaming.

Apple Iphone U Mobile service centres and Premier Dealers
Android U Mobile service centres
For store locations, please check the Store Finder

If you currently have a Share 50 line and you wish to retain your Share line under your new Unlimited HERO P139 account, you are required to convert to a Share 20 or GX50 plan. If you currently have a Share 20 line, you may carry it forward to your new account.

Existing U Mobile customers (including all Malaysian and Non-Malaysian citizens) who have fulfilled certain criteria will be entitled for the upfront payment waiver upon registration. Otherwise, an Upfront Payment is required and it will be reflected as a rebate in your monthly bills for 24 months.

Unlimited Hero P99 & P139 Postpaid Plan

Postpaid Plan Unlimited Hero P139 Unlimited Hero P99
Monthly Fees RM139 RM99
High-Speed Internet Unlimited Unlimited
Mobile Hotspot/ Data-Sharing 50GB 30GB
Voice Unlimited to all networks Unlimited to all networks
P99 or P139 Member - Share 20
Monthly Fees (up to 3 SIMs) RM20 per member
High-Speed Internet High-Speed Internet Share from principal's 50GB Hotspot quota Share from principal's 30GB Hotspot quota
Pay-As-You-Use Charge
Pay-As-You-Use Charge U Mobile to U Mobile U Mobile to Other Networks U Mobile to U Mobile U Mobile to Other Networks
(On-Net) (Off-Net) (On-Net) (Off-Net)
Voice Mail (per call) 18sen 18sen 18sen 18sen
Voice Call (per min) 18sen 30sen 18sen 30sen
SMS 10sen 10sen 10sen 10sen
MMS 20sen 30sen 20sen 30sen
Voice for Share 20 - Free 30min / day 10sen 30min / day 10sen


General

  1. Phone Bundle or Standalone Service

    1. These Unlimited HERO P99 and P139 Postpaid Plans are available as a bundled service with a smartphone (P99 or P139 Phone Bundle) or as a stand-alone service (P99 or P139) and is supplied according to the Terms of Service in our Postpaid Sign-Up Form, which includes our Fair Usage Policy and Privacy Policy. These additional terms and conditions and any add-on services such as voice or SMS Postpaid Add-on Packs are governed by separate terms and conditions (collectively, the Terms), all of which are available on www.u.com.my.

    2. You can use P99 or P139 via smartphones only and no other devices, such as a MiFi and USB dongle. However, your Share 20 member line(s) under P99 or P139 can be used via MiFi or USB dongle. We may from time to time change the device requirements for P99 or P139 at our absolute discretion.

  2. Voice

    1. The voice service applies to domestic mobile, domestic fixed on-net and off-net usage and excludes video calls, MMS, International Direct Dial (IDD), International Roaming, Voicemail (1311) or calls to special numbers/premium numbers (namely 1300 / 1500 / 1508 / 1600 / 1700 / 1900 / 103 and 800).

    2. You must only use the voice service strictly as part of normal everyday mobile voice usage and not for commercial use. In amplification of the Fair Usage Policy, P99 or P139 shall not be:

      1. re-sold, rented or utilised in any other way;

      2. used for multiple simultaneous calling, conference calling, re-supply, call centre usage, telemarketing, application-to-person communication, continuous calling for extended period of time, auto-dialling, machine-to- machine communication;

      3. used for wholesale or for SIM boxing or aggregate minutes on our network;

      4. used in connection with a device, software or application which re-routes calls;

      5. used to set up switch devices which could keep a line open potentially for hours and limiting the ability of other customers to access our network; or

      6. used for any other activity that U Mobile considers to be non-standard usage.

    3. In addition to our other rights and remedies, we may suspend or terminate your P99 or P139 if you breach any of the Terms.

  3. Data

    1. Peer-to-peer (P2P) usage for P99 or P139 is up to 64kbps.

    2. When there is a network failure, your normal (non-hotspot) data usage may inadvertently be deducted from your mobile hotspot quota. You acknowledge the possibility of this happening and agree not to hold us liable.

    3. Data is only applicable for domestic usage and will not be available when you are roaming overseas.

  4. Share 20 member lines

    You may subscribe up to 3 Share 20 member lines under P99 or P139. The data quota for sharing with Share 20 member line(s) will be drawn from the Mobile Hotspot/Data-Sharing bucket. After the data quota from the Mobile Hotspot/Data Sharing bucket is fully utilised, data speed will be managed.

  5. U Mobile prepaid upgrade to P99 or P139

    If you are an existing U Mobile prepaid customer and you switch to P99 or P139, you may retain your phone number. Any content subscription services which were part of your previous prepaid plan will be automatically terminated and any remaining or unused SMS, voice minutes or data allowance to which you are entitled under the previous prepaid plan will be forfeited. However, any credit remaining, up to a maximum value of RM100, may be carried over to P99 or P139 to offset your subsequent bill payments. Any credit balance exceeding the sum of RM100 will automatically be forfeited.

Monthly Fee/Advance Access Fee

  1. You must pay the Monthly Fee in full even if you do not use P99 or P139 to the full value of the service for the month, and no part of the Monthly Fee will be carried over to the following months. Any usage exceeding the Monthly Fee will be billed to you on monthly basis. Monthly Fee may be used interchangeably with Access Fee or Monthly Access Fee in www.u.com.my or in your bill.

  2. Charges for all other services not listed in Table A above, such as IDD and International Roaming will not be deducted from the Monthly Fee and will be charged separately in addition to the Monthly Fee.

  3. The Advance Access Fee (which is the amount equal to the Monthly Fee) is charged in advance to your account and will be shown in your first month’s bill. If you do not pay any of your bills by the due date, this Advance Access Fee may be used to offset any outstanding charges. Upon such offset, you are required to pay an additional amount to make up for any shortfall in the Advance Access Fee, so that the full amount of the Advance Access Fee is maintained at all times. Any remaining balance of the Advance Access Fee will be refunded to you without interest if P99 or P139 is terminated after all outstanding charges have been settled.

  4. Upon activation of P99 or P139:

    1. your subscription of any voice Postpaid Add-on Pack on your previous U Mobile rate plan will be terminated. You will be charged the full monthly charges of the Postpaid Add-on Pack and any unused quota on the earlier voice Postpaid Add-on Pack will be forfeited without any refund.

    2. if you have previously subscribed to any SMS Postpaid Add-on Pack, you will be re-subscribed to the same SMS Postpaid Add-on Pack. The re-subscribed SMS Postpaid Add-on Pack will have a refreshed quota and will be valid until the last day of your bill cycle and any unused quota from the earlier SMS Postpaid Add-on Pack will be forfeited without any refund. You will be charged with the full charges for the SMS Postpaid Add-on Pack:

      1. for the previous subscription on your previous U Mobile rate plan; and

      2. for the renewed subscription on P99 or P139.

  5. All prices stated in these Terms are exclusive of all current and future taxes and other similar charges such as service tax, goods and services tax, sales tax and value added tax that may be imposed by any authority.

P99 or P139 Phone Bundle

    1. All P99 or P139 Phone Bundle subscribers are required to pay an upfront payment and device price upon sign up. The upfront payment will vary depending on the device model that you have chosen as shown in www.u.com.my.

    2. For Non-Malaysian citizens, a deposit of RM500 is required to be paid upon sign up, in addition to the upfront payment and device price. When P99 or P139 is terminated, this deposit will be refunded free of interest after all outstanding charges have been paid.

  2. Once you have paid the upfront payment upon sign up, that upfront payment will then be reflected as a monthly rebate in your monthly bills throughout the Subsidy Period of 24 months from your first bill, subject to the bill cycle.

  3. The upfront payment will be waived if at the time you register for the P99 or P139 Phone Bundle, you have fulfilled the upfront payment waiver criteria set by U Mobile. Eligibility of upfront payment waiver is solely at U Mobile’s own discretion.

  4. If you terminate the P99 or P139 Phone Bundle or change to another rate plan at any time within the Subsidy Period, the following will apply:

    1. For subscribers who are not entitled to the upfront payment waiver and have paid for the upfront payment, your remaining monthly rebate will be forfeited.

    2. For subscribers who are entitled to the upfront payment waiver and no upfront payment is required to be made, you are required to refund the balance of the device subsidy amount. The device subsidy amount is equivalent to the upfront payment amount. The balance of device subsidy will be calculated as follows:
      Device subsidy amount / Subsidy Period x remaining numbers of months.
      The remaining number of months will be deemed to include the month during which you terminated the P99 or P139 Phone Bundle.

  5. All claims relating to your smartphone, which is part of the P99 or P139 Phone Bundle and which are covered by the warranty, if any, should be referred to the relevant manufacturer. We do not provide any warranty claim on any device.

  6. U Mobile may block or restrict the use of the device during the Subsidy Period if:

    1. U Mobile suspects that you have committed fraud;

    2. U Mobile finds that you have committed fraud; or

    3. despite our reminders, you have failed to remit the Monthly Fees of your chosen rate plan for a continuous period of three (3) consecutive months from the activation of the device plan or any other period as determined by U Mobile from time to time.

  7. U Mobile may unblock the use of the device upon receipt of the outstanding payment and upon your request to unblock the use of the device, if your device use is blocked due to non-payment of the Monthly Fees of your chosen rate plan.

  8. If your device is blocked due to fraud or suspected fraud, you may be requested to contact U Mobile’s customer service for further instructions.

  9. You remain liable for the Monthly Fees if you lose your device, if your account is barred or suspended, or if your use of device is blocked, for any reason.

P139 Roam-Onz GlobalTM Promo

  1. This U Mobile ‘P139 Roam-Onz GlobalTM Promo’ Promotion (“Promotion”) by U Mobile Sdn Bhd (“U Mobile”) will commence at 00:00 on 05 December 2018 and continue until further notice (“Promotion Period”).

  2. By participating in this Promotion, you agree to be bound by all the Promotion terms and conditions below (“Terms and Conditions”) and Roam-Onz GlobalTM terms and conditions which are accessible at u.my/rog.

  3. Promotion Eligibility & Mechanics:
    This Promotion is open to all Active subscribers who sign up for P139 during the Promotion Period. “Active” means you are still able to make and receive calls.

    To participate in this Promotion:

    1. Sign up for P139 during the Promotion Period and get Roam-Onz GlobalTM free for 24 months upon activation.

    2. Roam-Onz GlobalTM quota is refreshed on a monthly basis, in accordance with the bill cycle of your P139 plan.

    3. If there is any change of rate plan, Roam-Onz GlobalTM will be replaced with the Roam-OnzTM offer, subject to the Roam-OnzTM terms and conditions.

    4. Upon the expiry of the Promotion Period, the applicable monthly subscription fees of Roam-Onz GlobalTM will be charged.

    5. If you opt-out from Roam-Onz GlobalTM during the Promotion Period, the Promotion will cease to apply. Any subscription of Roam-Onz GlobalTM thereafter will be subject to the applicable monthly subscription fees.

Version Date: 12th September 2019

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