Share Credit Anytime, Anywhere

No more worries! Now you can use U Mobile CreditShare to request and send credit.

U Mobile CreditShare gives Prepaid users the ability to request and transfer credit

Make life easier with CreditShare

Send and request for credit anytime, anywhere.
Easily reach out to family and friends during emergencies.

How much credit can you request and transfer?

Amount1 Validity Period
RM1 1 day
RM3 3 days
RM5 5 days
RM10 7 days
1 Each successful transfer will be charged 50 sen to sender and 20 sen to receiver.

It’s easy to request and transfer credit

UMB MyUMobile App Website SMS

  1. Dial *118*3*7# to request/transfer credit.

  2. Key in the number you’d like to request/transfer credit to.

  3. Select the amount you’d like to request/transfer.

  4. An SMS will be sent to you if the credit transfer/request is successful.

Credit Transfer

  1. Launch the MyUMobile App and go to Balance.

  2. Select CreditShare from the list.

  3. Tap on Credit Transfer. Select the amount you’d like to transfer and enter the number you’d like to transfer credit to, then tap Transfer Credit.

  4. You will receive a confirmation message, tap Proceed.

    An SMS will be sent to you if the credit transfer is successful.

Credit Request

  1. Launch the MyUMobile App and go to Balance.

  2. Select CreditShare from the list.

  3. Tap on Credit Request. Select the amount you’d like to request for and enter the number you’d like to request credit from, then tap Request Credit.

  4. You will receive a confirmation message, tap Proceed.

    An SMS will be sent to you if the credit request is successful.

Credit Transfer

  1. Log in to Self Care account.

  2. Under CreditShare tab, select Transfer Credit.

  3. Select the amount and enter the phone number you’d like to transfer credit to, then tap on Transfer Credit.

  4. An SMS will be sent to you if the credit transfer is successful.

Credit Request

  1. Log in to Self Care account.

  2. Under CreditShare tab, select Request Credit.

  3. Select the amount and enter the phone number you’d like to request credit from, then tap on Request Credit.

  4. An SMS will be sent to you if the credit request is successful.

Credit Transfer

  1. SMS TR <space>Amount<space> Recipient’s number to 28166.

  2. Ensure the amount and recipient’s number are correct.

  3. An SMS will be sent to you if the credit transfer is successful.

Credit Request

  1. SMS RQ <space>Amount<space> Recipient’s number to 28166.

  2. Ensure the amount and recipient’s number are correct.

  3. An SMS will be sent to you if the credit request is successful.

FAQs T&C

CreditShare

This service is available to U Mobile Prepaid customers only. Active Prepaid U Mobile customers are eligible to make a credit transfer using this CreditShare service. Active and passive (non-active) prepaid customers are eligible to receive credit.

Yes, you will be charged a RM0.50 service fee each time you make a credit transfer and a RM0.20 service fee when you receive credit via this service.

Yes, you need to have minimum of RM1 credit balance after transferring credit and having the service fee deducted.

You can transfer/request the following:

  1. RM1 with 1 day validity
  2. RM3 with 3 days validity
  3. RM5 with 5 days validity
  4. RM10 with 7 days validity

The minimum transfer is RM1 and the maximum transfer is RM10.

You can transfer up to RM100 each month.

You may transfer credit up to 10 times per day.

You can make a credit transfer or request via the following methods:

  1. UMB (dial *118*3*7#)
  2. SMS
  3. MyUMobile App
  4. Self Care

No, but you can do so via UMB, MyUMobile App and Self Care.

Yes, just dial *118*3*7# to use the service. Alternatively, ensure that you are roaming with our roaming partner and you can subscribe using MyUMobile App or Self Care.

Please note that you will be charged if you use SMS to subscribe to CreditShare service while roaming. The charges depend on the roaming country and operator that you have selected. For the full list, please go to u.com.my/international-roaming/roaming-overseas. You will not be able to subscribe to U Data Roam if you have insufficient credit in your Main Credit Balance as U Data Roam charges can only be deducted from the Main Credit Balance. For more information, please refer to https://www.u.com.my/plans/roaming-idd/udata-roam

CreditShare

Services
  1. CreditShare is a credit transfer service available to U Mobile Prepaid customers only.
  2. A service fee will be charged after each successful transaction;
    • Sender – RM0.50
    • Receiver – RM0.20
  3. You are allowed to perform credit transfer for a maximum RM100 per month. The minimum amount to perform a credit transfer is RM1. Daily maximum amount of credit transfer is RM10 per mobile number per transaction or maximum 10 transactions per day, whichever comes first.
  4. Receivers are allowed to receive credit transfer for a maximum RM100 per month per number. The credit received under this service is non-transferrable.
  5. You will not be charged when you request for credit. However, sender will be charged RM0.50 and receiver will be charged RM0.20 for each successful transfer.
  6. You will not be charged for requesting or transferring credit via SMS when you are in Malaysia. However, you will be charged if you use CreditShare service while roaming. The charges depend on the roaming countries and operators that you have selected. For full list, please go to u.com.my/international-roaming/roaming-overseas.
  7. If you change your plan, the credit you received under this service will be forfeited.
  8. Your number has to be active to make a credit transfer. Active means able to make and receive calls.
  9. You need to have minimum RM1 credit balance after transferring credit and having the service fee deducted.
  10. If you receive credit transfer when your account is not in active status, your account will become active for the number days depending on the amount of credit received (please refer to FAQ). However if you are on:
    • Power Prepaid, you will not be able to enjoy free 1 GB high speed internet service; or
    • Unlimited Power Prepaid, you will not be able to enjoy free App-Onz service.
  11. U Mobile may change any of these terms and conditions including terminating or suspending this CreditShare service. Any such change will be announced on our website. It is your responsibility to check these terms and conditions on our website.
  12. The subscription and use of U Mobile’s prepaid mobile services are subject to U Mobile’s standard Prepaid Terms and Condition and where applicable, these terms and conditions. In the event of any inconsistency, U Mobile’s standard Prepaid Terms and Conditions will apply to the extent of such inconsistency.
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