Payment methods
Pay your bills quickly and securely via convenient online and offline channels.
1. Online Bill Payment
You can now make a bill payment for any U Mobile postpaid account without having to login to your Self Care account. Pay for yourself or your staff, anytime, anywhere!
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Enter a U Mobile account number and the required details
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Enter your payment amount
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Select a payment method
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Confirm your payment details and proceed to make payment
Auto debit
Activate the Auto Debit feature and your Visa, Mastercard or American Express credit card will be charged on a fixed monthly schedule.
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Login to Self Care or
MyUMobile App. -
Go to the bill payment page and select Auto Debit.
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Enter your card details to confirm your registration for Auto Debit service. Once successful you'll receive a confirmation from us!
1. U Mobile Store
Pay your bills via cash, cheque or card.
Accepted cards:
- Locally issued Visa, MasterCard and AMEX credit cards
- Locally issued Visa and MasterCard debit cards
- ATM card bearing the word “BankCard”
2. Other locations
- Pos Malaysia (Cash only with physical bill)
1. Internet banking
We accept online payments from the following banks:
CIMB Savings and
Current account
Maybank Savings and
Current account
RHB Credit Card
(Visa/MasterCard)
2. Pos Online
Pos Online accepts payment from any Savings / Current Account of the following banks:
- Bank Islam
- CIMB Bank
- RHB Bank
- Public Bank
- Affin Bank
- Al Rajhi Bank
MEPS Cash, Visa and MasterCard are also accepted.
Visit Pos Online3. JomPAY
JomPAY accepts payment from any savings, Current or Credit Card Account of banks in Malaysia. Just logon to your preffered internet or Mobile Banking and pay with Biller Code and Ref-1 sated on your bill
JomPAY online at Internet and Mobile Banking with your Current or Saving Account
Postal mail
We accept payment via cheques made payable to U Mobile Sdn. Bhd. Remember to write your account number on the reverse side of the cheque and enclose the payment slip from your bill.
Please mail to:
Payment Services Unit (Finance)
Lot 11.01, Level 11, East, Berjaya Times Square,
No 1, Jalan Imbi,
55100 Kuala Lumpur
- Please ensure all transactions are in Ringgit Malaysia.
- We do not accept cash payments sent via mail.
- All non-cash payments should be crossed and made payable to U Mobile Sdn. Bhd.
- Please state your name/company name and bill account no. on the reverse side of cheque and at the reference column of the respective bank-in payment slip.
- Post-dated cheques and alterations on cheques will not be accepted.
- For outstation cheques, please include a commision for inland exchange of 0.03% of the cheque amount or a minimum of RM0.50, whichever is greater.
- Your payment will take a minimum of 1 working day from the date of receipt to be updated into your Account.
- Your service will be subjected to temporary interruption if full payment is not received by the due date.
- Interest will be charged on the overdue amount at 1.5% or RM10 per month whichever is higher.
- For reactivation of line, a reconnection fee of RM10 per line applies.
Can’t find the help you need?
If you require further assistance, you can get in touch with us via the following channels:
