A NEW WAY TO GET CONNECTED
An eSIM is an embedded SIM that’s built into a tiny chip within your device. With eSIM, you no longer need a physical SIM card to use data or making calls. Simply scan a QR code and activate your eSIM to get connected to our U Mobile network.
HERE IS WHY YOU SHOULD ACTIVATE eSIM


Store multiple profiles and switch between them easily on one device.

eSIM IS COMPATIBLE WITH ALL THESE DEVICES!

iPhone 12 Pro Max

iPhone 12 Pro

iPhone 12

iPhone 12 mini

Samsung Galaxy Note20 5G

Samsung Galaxy Note20 Ultra 5G

HUAWEI P40 5G

HUAWEI P40 Pro 5G

iPhone SE

Samsung Galaxy S20

Samsung Galaxy S20+

Samsung Galaxy S20 Ultra 5G

iPhone 11 Pro Max

iPhone 11 Pro

iPhone 11

iPhone XS

iPhone XS MAX

iPhone XR
READY TO ACTIVATE YOUR eSIM?

STEP 1
Get eSIM online or walk into your nearest U Mobile Store.
You can get your eSIM from our online store with a device bundle or request for eSIM from the participating U Mobile stores.

STEP 2
Let's activate your eSIM.
Here's how you set up eSim on your IOS and Android device:

STEP 3
Your eSIM is now activated!
You’re now connected to our U Mobile network.
Start enjoying dual SIM capabilities on your device!
SET UP YOUR eSIM AT THESE U MOBILE STORES TODAY!
Berjaya Times Square Experience Centre
Berjaya Times Square Experience Centre
U Mobile Store, Aeon AU2 Shopping Centre
U Mobile Store, Bukit Tinggi, Klang
U Mobile Store, Sunway Pyramid
U Mobile Store, 1 Utama Shopping Centre
U Mobile Store, Ipoh Parade Mall
U Mobile Store, Queensbay Mall
U Mobile Store, Seberang Jaya
U Mobile Store, Taman Molek, Johor Bahru
U Mobile Store, Seremban
U Mobile Store, Melaka
ACTIVATE YOUR eSIM ON iPHONE
-
Connect to a WiFi network and go
to your iPhone Settings. -
Tap on Cellular or
Mobile Data. -
Scan the unique QR code provided
to install your eSIM profile. -
Tap on Add Cellular or
Add Data Plan and you’re all set!
*Make sure your iPhone is updated to iOS 12.1.1 or later.
ACTIVATE YOUR eSIM ON SAMSUNG
-
Go to your Settings and tap on Connections.
-
Tap on SIM Card Manager.
-
Select Add Mobile Plan.
-
If no plan can be found, select
Add Using QR Code and scan
the QR code provided. -
Once the plan has been detected,
tap Add to download and
install the plan. -
Select OK to turn on the plan.
-
Once the setup and activation is
complete, your eSIM will appear
on your SIM Card Manager.
GET YOUR eSIM ONLINE WITH A DEVICE BUNDLE!
-
Go to your Online Store and pick out an eSIM-compatible device.
-
On the purchase page, select eSIM as your SIM Type.
-
Sign in or create an account to choose your new number and register a plan.
-
Complete the checkout process and look out for the QR code in your delivery confirmation e-mail or Online Store account dashboard.
*Please login to your Online Store account to view your account dashboard