- Online Store
-
Postpaid
- Hero Plus
- HERO Postpaid
- U Platinum & U Premium
- Postpaid Service Tax
- Unlimited HERO P99
- Giler GX50
- Unlimited HERO P139
- RM0.99 Device Offer
- Add a Line, 2 Phones for 99sen
- Giler Unlimited GX68
- Device Bundle with Unlimited HERO Postpaid Plan
- Share 20
- POSTPAID U SPECIAL LOYALTY CAMPAIGN
- GILER FLASH DEAL CAMPAIGN
-
Prepaid
- CreditShare
- General Prepaid
- New Prepaid Plan (New)
- Old U Prepaid Plan
- Power Prepaid Pack
- Prepaid Top Up
- Unlimited Mobile Internet (New)
- Unlimited Power Prepaid Plan
- Voice Plans
- Unlimited Mobile Internet
- Giler Unlimited GX30 & GX12
- Prepaid Account Validity Extension Service
- Giler Talk GT30
- Unlimited FUNZ Prepaid Plan
- GX12/ GX30 Prabayar – Pertanyaan Umum
- Prepaid GX12/ GX30 – அதிகம் கேட்கப்படும் கேள்விகள்
- प्रिपेड GX12/ GX30 – धेरै सोधिने प्रश्नहरू
- Paket Unlimited Funz Prepaid – Pertanyaan Umum
- எல்லையற்ற Funz Prepaid திட்டம் – அதிகம் கேட்கப்படும் கேள்விகள்
- Unlimited Funz Prepaid Plan - धेरै सोधिने प्रश्नहरू
- ေငြႀကိဳေပး GX12/ GX30 - ေမးေလ့႐ွိေသာ ေမးခြန္းမ်ား
- Unlimited Funz Prepaid Plan - ေမးေလ့ေမးထ႐ွိေသာ ေမးခြန္းမ်ား
- Prepaid GX12/ GX30 – সাধারণ প্রশ্নাবলি
- Unlimited Funz Prepaid Plan - সাধারণ প্রশ্নাবলি
- پریپیڈ GX12/ GX30 – کثرت سے پوچھے جانے والے سوالات
- Unlimited Funz Prepaid پلان – کثرت سے پوچھے جانے والے سوالات
- EPIKKK Video3
- Giler Unlimited GX38
- Data Booster 5
- CreditSOS Service
- GX38 SPECIAL PROMO CAMPAIGN
- GILER FLASH DEAL CAMPAIGN
- PREPAID PREPAID HIGH AND MID RELOAD CAMPAIGN
-
Internet (Broadband)
- Prepaid Daily & Weekly Data Plans
- Postpaid Broadband
- Pertanyaan Umum - Paket Data Prabayar Harian
- FAQ - Prepaid Daily Data Plans (India)
- धेरै सोधिने प्रश्नहरू: Prepaid Daily Data Plans
- ေမးေလ့႐ွိေသာ ေမးခြန္းမ်ား - ေငြႀကိဳေပး ေန႔စဥ္ ေဒတာ အစီအစဥ္မ်ား
- সাধারণ প্রশ্নাবলি - Prepaid Daily Data Plans
- کثرت سے پوچھے جانے والے سوالات - پری پیڈ ڈیلی ڈیٹا پلانز
-
Services
- Combo Indonesia
- CPA Service
- Roam-Onz™
- Data Roaming
- Domestic Roaming
- Free Video + Music Streaming
- Game-Onz™
- Google Play™
- IDD
- International Roaming
- Music-Onz™
- U Data Roam 10 and U Data Roam 36
- Video Carrier Billing
- Video-Onz™
- WiFi Calling - iOS
- App-Onz™
- WiFi Calling - Android
- VoLTE
- iTunes®, Apple Music® and App Store®
- Paket Prabayar Unlimited Power
- GOLIFE
- प्रिपेड दैनिक तथा साप्ताहिक डाटा योजना
- প্রিপেড প্রাত্যহিক ও সাপ্তাহিক ডেটা প্ল্যান সমূহ
- தினசரி & வாராந்திர பிரிபெய்ட் திட்டங்கள்
- எல்லையற்ற நடமாடும் இணையம்
- எல்லையற்ற Power Prepaid திட்டம்
- আনলিমিটেড মোবাইল ইন্টারনেট
- আনলিমিটেড পাওয়ার প্রিপেড প্ল্যান
- असीमित मोबाइल इन्टरनेट (बारम्बार सोधिने प्रश्न)
- असीमित पावर प्रिपेड योजना
- အကန္႕အသတ္မဲ့ ပါဝါ ႀကိဳတင္ေငြျဖည့္ အစီအစဥ္
- အကန္႔အသတ္မ့ဲ မိုဘိုင္းအင္တာနက္
- ေန႔စဥ္ႏွင့္ အပတ္စဥ္ ႀကိဳတင္ေငြျဖည့္မႈ ေဒတာ အစီအစဥ္မ်ား
- Combo Indonesia
- பிரிபெய்ட் GX30
- ေငြႀကိဳေပး GX30
- GX30 Prabayar
- धेरैजसो सोधिने प्रश्नहरू- प्रिपेड GX30
- প্রিপেইড GX30
- Roam-Onz Global™
- WeChat Go 2019
- WeChat Go 2019 (Ch)
- OKU Lifetime Rebate
- eSIM
- Auto Debit
- AirAsia WiFi
- Friend Finder
- U Mobile Prepaid Self Registration
- Data IR
- Huawei Mate 30 Pro 5G
- Huawei P40 Device
- GoInsure 3
- FAQ for Express Delivery
-
Events & Promotions
- Traveller SIM Pack
- Upgrade Prepaid to Postpaid
- Free Daily 1GB Productivity Internet for 24 hours
- U Mobile MLCC 2020 Season 2 Tournament
- The ‘Shoutcaster Talent Search’ Contest
- iPhone Promo
- We Want U Giveaway Contest
- HUAWEI RM100 Online Voucher Promo
- GILER FLASH DEAL 10.10 CAMPAIGN
- Digital Week Campaign
- GILER FLASH DEAL CAMPAIGN
- iPhone 12
- GILER FLASH DEAL 11.11 CAMPAIGN
- GILER FLASH DEAL 12.12 CAMPAIGN
- HUAWEI Sound X Giveaway Contest Campaign
- CreditSOS Year End Promotion
- GX68 Combined Subsidy
- GX30 x BIGO LIVE Campaign
- GX30 x Bigo Live Contest
- 2021 SPM/STPM Special Data Package
- Value+
- 2X Hottest Spot
- Codashop: Top Spender Contest
- Biz Plan 2X Hottest Spot
- iPhone
- General Enquiries
- Service Tax
- Value Added Services
- Rewards
- Others
- Enterprise
Online Store
General Enquiries
U Mobile Online Store is an e-shopping facility which allows you to make purchases from the U Mobile website and have your purchases shipped directly to you. Shop for mobile devices, prepaid and postpaid rate plans, broadband plans and more from anywhere with an Internet connection.
Purchases via U Mobile Online Store can only be made by Malaysians at the current moment. However, if you are interested to purchase prepaid and postpaid plans from U Mobile, you are most welcome to walk-in to any U Mobile Service Centre. Just bring your valid passport to subscribe to our plans. A deposit may be required (depending on the plan subscribed).
- To place an order, click on BUY NOW under the item you wish to purchase at the Online Store homepage.
- This will redirect you to the specific product page. Select the device’s colour, capacity, rate plan and SIM type then click CHECKOUT.
- Enter the required details for validation.
- Once we have validated your details, you can view your cart and proceed to mobile number selection.
- Fill in your personal details for plan registration purposes.
- If you have not yet signed up for an online store account, create one by entering your details and password and login to complete your registration. If you’re an existing user, click on “Already registered? Click here to login”.
- Key in your email and password to login to your Online Store account.
- Choose your delivery address/billing address and click Next.
- Select your payment method and click Next.
- You have to complete your payment within 15 minutes. Click Continue to make payment to proceed to Maybank’s payment gateway page.
- Once we have received your payment, you will receive your order reference ID. You can keep track of your SIM Card/device delivery status via your reference ID. Your products will be delivered to you by our delivery partner.
- To check your order status and activate your new SIM card, just login to your online store account.








Note: Currently we only accept payment via credit card/debit cards issued in Malaysia.



Note: SIM activation option will only be available once your parcel status is “In-Transit”.

Your satisfaction is at the top of our priority list and to ensure that we can provide the best customer experience, all customers must create an account with us for easy shopping and tracking purposes. Once you have registered your account details, your personal information can be conveniently retrieved from your account for subsequent purchases.
No, you don’t. All Malaysian users with a valid email account can sign up for an online store account.
No worries! You can request for a new password by clicking on the “Forgot your password?”.
The U Mobile Online Store accepts Visa or Mastercard credit cards and debit cards issued in Malaysia. Foreign issued credit cards will not be accepted for payments made at U Mobile Online Store.
At the moment, we do not provide any form of installment or auto-debit facilities on U Mobile Online Store. However, you can always check out our device bundle plan like UPackage for iPhone or Android devices if you prefer to purchase using an installment plan.
We will send you an email to confirm whether your payment is successful. All successful transactions will receive an email confirmation that contains the order reference number. If you have not received the confirmation email, please contact us at online.store@u.com.my to confirm the status of your order before attempting a second payment to avoid multiple transactions.
Order Status | Description |
---|---|
Processing payment | Your payment is being processed. |
Payment accepted | Your transaction was successful. |
Pending delivery | Your item is being packaged and will be delivered soon. |
In Transit | You package is on its way to you. |
Package successfully delivered | Your order has been shipped and delivered. |
Activation successful | Your U Mobile line has been activated. |