- Online Store
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Postpaid
- Hero Plus
- HERO Postpaid
- U Platinum & U Premium
- Postpaid Service Tax
- Unlimited HERO P99
- Giler GX50
- Unlimited HERO P139
- RM0.99 Device Offer
- Add a Line, 2 Phones for 99sen
- Giler Unlimited GX68
- Device Bundle with Unlimited HERO Postpaid Plan
- Share 20
- POSTPAID U SPECIAL LOYALTY CAMPAIGN
- GILER FLASH DEAL CAMPAIGN
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Prepaid
- CreditShare
- General Prepaid
- New Prepaid Plan (New)
- Old U Prepaid Plan
- Power Prepaid Pack
- Prepaid Top Up
- Unlimited Mobile Internet (New)
- Unlimited Power Prepaid Plan
- Voice Plans
- Unlimited Mobile Internet
- Giler Unlimited GX30 & GX12
- Prepaid Account Validity Extension Service
- Giler Talk GT30
- Unlimited FUNZ Prepaid Plan
- GX12/ GX30 Prabayar – Pertanyaan Umum
- Prepaid GX12/ GX30 – அதிகம் கேட்கப்படும் கேள்விகள்
- प्रिपेड GX12/ GX30 – धेरै सोधिने प्रश्नहरू
- Paket Unlimited Funz Prepaid – Pertanyaan Umum
- எல்லையற்ற Funz Prepaid திட்டம் – அதிகம் கேட்கப்படும் கேள்விகள்
- Unlimited Funz Prepaid Plan - धेरै सोधिने प्रश्नहरू
- ေငြႀကိဳေပး GX12/ GX30 - ေမးေလ့႐ွိေသာ ေမးခြန္းမ်ား
- Unlimited Funz Prepaid Plan - ေမးေလ့ေမးထ႐ွိေသာ ေမးခြန္းမ်ား
- Prepaid GX12/ GX30 – সাধারণ প্রশ্নাবলি
- Unlimited Funz Prepaid Plan - সাধারণ প্রশ্নাবলি
- پریپیڈ GX12/ GX30 – کثرت سے پوچھے جانے والے سوالات
- Unlimited Funz Prepaid پلان – کثرت سے پوچھے جانے والے سوالات
- EPIKKK Video3
- Giler Unlimited GX38
- Data Booster 5
- CreditSOS Service
- GX38 SPECIAL PROMO CAMPAIGN
- GILER FLASH DEAL CAMPAIGN
- PREPAID PREPAID HIGH AND MID RELOAD CAMPAIGN
- Alternate Channel’s Prepaid Plan 100% Cashback Promo
- Kempen Pulangan Tunai 100% Pelan Prabayar melalui Pembayaran Alternatif
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Internet (Broadband)
- Prepaid Daily & Weekly Data Plans
- Wireless Broadband
- Pertanyaan Umum - Paket Data Prabayar Harian
- FAQ - Prepaid Daily Data Plans (India)
- धेरै सोधिने प्रश्नहरू: Prepaid Daily Data Plans
- ေမးေလ့႐ွိေသာ ေမးခြန္းမ်ား - ေငြႀကိဳေပး ေန႔စဥ္ ေဒတာ အစီအစဥ္မ်ား
- সাধারণ প্রশ্নাবলি - Prepaid Daily Data Plans
- کثرت سے پوچھے جانے والے سوالات - پری پیڈ ڈیلی ڈیٹا پلانز
- 3G Sunset
-
Services
- Combo Indonesia
- CPA Service
- Roam-Onz™
- Data Roaming
- Domestic Roaming
- Free Video + Music Streaming
- Game-Onz™
- Google Play™
- IDD
- International Roaming
- Music-Onz™
- U Data Roam 10 and U Data Roam 36
- Video Carrier Billing
- Video-Onz™
- WiFi Calling - iOS
- App-Onz™
- WiFi Calling - Android
- VoLTE
- iTunes®, Apple Music® and App Store®
- Paket Prabayar Unlimited Power
- GOLIFE
- प्रिपेड दैनिक तथा साप्ताहिक डाटा योजना
- প্রিপেড প্রাত্যহিক ও সাপ্তাহিক ডেটা প্ল্যান সমূহ
- தினசரி & வாராந்திர பிரிபெய்ட் திட்டங்கள்
- எல்லையற்ற நடமாடும் இணையம்
- எல்லையற்ற Power Prepaid திட்டம்
- আনলিমিটেড মোবাইল ইন্টারনেট
- আনলিমিটেড পাওয়ার প্রিপেড প্ল্যান
- असीमित मोबाइल इन्टरनेट (बारम्बार सोधिने प्रश्न)
- असीमित पावर प्रिपेड योजना
- အကန္႕အသတ္မဲ့ ပါဝါ ႀကိဳတင္ေငြျဖည့္ အစီအစဥ္
- အကန္႔အသတ္မ့ဲ မိုဘိုင္းအင္တာနက္
- ေန႔စဥ္ႏွင့္ အပတ္စဥ္ ႀကိဳတင္ေငြျဖည့္မႈ ေဒတာ အစီအစဥ္မ်ား
- Combo Indonesia
- பிரிபெய்ட் GX30
- ေငြႀကိဳေပး GX30
- GX30 Prabayar
- धेरैजसो सोधिने प्रश्नहरू- प्रिपेड GX30
- প্রিপেইড GX30
- Roam-Onz Global™
- WeChat Go 2019
- WeChat Go 2019 (Ch)
- OKU Lifetime Rebate
- eSIM
- Auto Debit
- AirAsia WiFi
- Friend Finder
- U Mobile Prepaid Self Registration
- Data IR
- Huawei Mate 30 Pro 5G
- Huawei P40 Device
- GoInsure 3
- FAQ for Express Delivery
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Events & Promotions
- Traveller SIM Pack
- Upgrade Prepaid to Postpaid
- Free Daily 1GB Productivity Internet for 24 hours
- U Mobile MLCC 2020 Season 2 Tournament
- The ‘Shoutcaster Talent Search’ Contest
- iPhone Promo
- We Want U Giveaway Contest
- HUAWEI RM100 Online Voucher Promo
- GILER FLASH DEAL 10.10 CAMPAIGN
- Digital Week Campaign
- GILER FLASH DEAL CAMPAIGN
- iPhone 12
- GILER FLASH DEAL 11.11 CAMPAIGN
- GILER FLASH DEAL 12.12 CAMPAIGN
- HUAWEI Sound X Giveaway Contest Campaign
- CreditSOS Year End Promotion
- Value+ Android Promotion
- 2021 SPM/STPM Special Data Package
- UM Biz Value+ Android Promotion
- 2X Hottest Spot
- Codashop: Top Spender Contest
- Biz Plan 2X Hottest Spot
- Samsung S21 5G Series Pre-Order
- FREE WiFi at PPR
- CreditSOS CNY Campaign
- Lenovo M10 Tablet
- BIRTHDAY CAMPAIGN
- GILER FLASH DEAL 3.3 CAMPAIGN
- PREPAID HIGH AND LOW RELOAD CAMPAIGN
- BIRTHDAY CAMPAIGN
- Value+ iPhone Promotion
- U MOBILE’S MOBILE LEGENDS CAMPUS CHAMPIONSHIP 2021, SEASON 3
- UM Biz Value+ iPhone Promotion
- Win a TV at RM1 with U Mobile Plans
- Spend & Win with Digital Services
- CreditSOS Raya Campaign
- RAMADAN GIFT SET CAMPAIGN
- iPhone
- General Enquiries
- Service Tax
- Value Added Services
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- Others
- Enterprise
Online Store
MCO
Yes, you can order any device available from our Online Store.
Purchases made from 24th April 2020 onwards shall be delivered within 3 working days if you are within Peninsular Malaysia and for East Malaysia it is estimated to take 5 working days. This is only applicable for all areas excluding Covid-19 Red Zone areas and any other areas with specific access restriction as designated by the Malaysian Government
Delivery for all such Covid-19 Red Zone are at best effort during MCO period and may take up to 2 – 3 weeks or after MCO is lifted.
Due to COVID19 pandemic, U Mobile puts health, safety and well- being of its customers and partners as its highest priority. In view of this, all deliveries are conducted following contactless delivery in line with Malaysia’s Government ruling. Upon successful delivery of the product by our delivery agent, the online tracking status will be updated as “delivered” and you are deemed to have acknowledged receipt of the product. No refund request will be entertained.
Due to restriction area set by Malaysia Government, you may request for cancellation of your Order if:
- You have made the purchases from 7th April 2020 and throughout the MCO period; and
- The delivery address falls under “undeliverable area” such as Covid-19 Red Zone areas (as designated by the Malaysian Government).
- U Mobile reserves the right to put the Order on hold or reject the cancellation request if the above requirements are not fulfilled
U Mobile will inform you via SMS (delivery notice) if your delivery address falls under RED zones and if you wish to cancel your order, please contact U Mobile customer service +6018 388 1318.
All refund request are only allowed within 30 days from the receipt of the SMS from U Mobile
Upon receiving customer’s order cancellation request, U Mobile will process and refund accordingly. Processing time may take up to 21 business day.
You may visit to our Branches and Store to purchase devices at your choice.
You can refer to https://www.u.com.my/devices/extras/device-stock-availability for availability at selected U Mobile stores.