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U Mobile Prepaid Starter Pack Self Registration is a secured process that enables customer to register a Prepaid Starter Pack with U Mobile without submission of physical documents to verify and authenticate your identity.

WeChat Mini Program is a sub application within the WeChat ecosystem. U Prepaid Registration allows you to register a new U Mobile Prepaid Starter Pack using U Mobile Prepaid Starter Pack Self Registration process.

Please scan QR code provided at the store using WeChat application. You will be directed to U Prepaid Registration (Mini Program) to complete 3 simple U Mobile Prepaid Starter Pack Self Registration process steps;

Or

You will need to download WeChat application from the App Store/ Play Store if you do not have WeChat. Using WeChat application, please scan QR code provided at store to direct you to U Prepaid Registration Mini Program and complete 3 simple U Mobile Prepaid Starter Pack Self Registration process steps;

Or

Please scan QR code provided at the store and you will be directed to App Store/ Play Store to download WeChat. From WeChat application, please scan the QR code again to direct you to U Prepaid Registration Mini Program and complete 3 simple steps for the U Mobile Prepaid Starter Pack Self Registration process.

There are 3 simple steps involved to complete the U Mobile Prepaid Starter Pack Self Registration process.

1^st – Scan SIM Barcode to validate your New U Mobile Prepaid Starter Pack

2^nd – Scan ID Document to verify your identity details

3^rd – Facial recognition to match your ID

Types of documents required:

For Malaysian – MyKad

For Foreigners – International Passport

Yes. Please ensure that your ID document used is valid, original and in good condition.

If your information captured is incorrect, kindly click on “here” at the bottom of the Step 2 Scan ID document page where you will obtain further assistance from U Mobile support team in updating your information according to your ID. You may verify the details within 48 hours via MyUMobileApp.

You may check your personal details via MyUMobile App after downloading the mobile app from App Store/ Play Store.

After completing the U Mobile Prepaid Starter Pack Self Registration process, your request will be processed for registration and activation of your new U Mobile Prepaid Starter Pack.

You may register up to a maximum of 5 prepaid starter pack in accordance to the Malaysian Communication and Multimedia Commission (MCMC)’s Prepaid Registration Guidelines.

You will not be able to register for our services if you do not provide requested documents.