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For more info on Enterprise plans, kindly contact us OR locate an Enterprise Business Partner

Postpaid 2x Hotspot Campaign

It is a campaign doubling your hotspot quota for free in easing your connectivity concerns during the nationwide movement control period at home during 19 March - 14 April 2020.

You will have more data to share with family and housemates, be it for work needs or for relaxation purposes such as streaming movies or gaming together, or even your connected device at home like PC or TV.

All New/MNP/Existing UM customers on Unlimited Hero P139/P99, Giler Unlimited GX68/GX50 during 19 March - 14 April 2020 are eligible to enjoy the 2X Hotspot. Any existing UM customers who upgraded to these eligible plans during the promo period will also get to enjoy the 2X Hotspot.

2X Hotspot will be auto granted on 19 Mar 00:00:00, or upon successful activation/upgrade to the eligible plans during the promo period, and can only be used until 14 April 23:59:59.

Yes, S20 will also enjoy the extra hotspot data during the campaign period.

Your Hotspot will be reset to the default quota on 15 Apr 2020.

Scenario A

If you have used more than the default Hotspot quota, your Hotspot data speed will be throttled at 64kbps until your next bill cycle, e.g. GX50 5GB 10GB and has used 7GB during 19 March - 14 April 2020, Hotspot data speed will be throttled when Hotspot quota is reset back to 5GB since usage has exceeded default Hotspot quota of 5GB.

Scenario B

If you have used less than the default Hotspot quota, the balance will still be available until your next bill cycle, e.g. GX50 5GB 10GB and has used 3GB during 19 March - 14 April 2020, Hotspot data balance of 2GB will still be available after Hotspot quota is reset back to 5GB.

2X Hotspot quota will still be effective, i.e. you will get a reset of 2X Hotspot quota when bill cycle is refreshed during the promo period.

You may check your Hotspot quota balance and usage via MyUMobile app.

Please try one of the following methods if you do not see your Hotspot data quota refreshed to 2X during campaign period:
1. Turn on and off airplane mode.
2. Restart your phone.
3. Start to use Hotspot data and it will refresh and display the 2X data quota.