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For more info on Enterprise plans, kindly contact us OR locate an Enterprise Business Partner

Prepaid Service Tax

The prepaid SIM pack price will remain at RM8.50 after 1 September 2018.

Yes, the Service Tax exemption is applicable to Malaysian citizens effective 6 September 2018.

Only top ups performed by Malaysian citizens who register U Mobile’s prepaid line using a MyKad. Malaysian Army or Malaysian Police identity card are not subject to Service Tax. However, top ups performed by non-Malaysian citizens are subject to Service Tax. For example, if a non-Malaysian citizen top up RM30.00, Service Tax of RM1.70 will be deducted and a sum of RM28.30 will be credited into his/her prepaid account.

You are required to check and update the details provided to U Mobile using the following channels:

If you notice that your MyKad number is inaccurate, kindly visit our branches or call 1318 to update your MyKad number. Customers who purchase U Mobile prepaid starter pack are advised to provide details of their MyKad, Malaysian Army and Malaysia Police identity card during registration.

No, you will not receive 6% Service Tax rebate. All physical top up and e-reload performed by non-Malaysian citizens are subject to Service Tax.

No, services such as voice calls, SMS and data plan subscriptions will not be charged Service Tax.