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For more info on Enterprise plans, kindly contact us OR locate an Enterprise Business Partner

U Special Apple iPhone Xs, Xs Max, Xr Pre-order Campaign

The U Special Apple iPhone Xs, Xs Max & XR pre-order campaign runs from 19th October (15:01:00) to 31st October 2018 (23:59:59). U Mobile reserves the right to shorten, extend or to cancel this pre-order campaign without any prior notice.

This Campaign is open to all U Special customers who:

  1. are a postpaid principle line holder; and
  2. have been a U Mobile customer for a minimum period of 12 months as at 19th September 2018; and
  3. received an e-mail or SMS from U Mobile about the Campaign.

U Special is an exclusive loyalty programme that rewards members with exclusive experiences.

You can login to self care or MyUMobile app, or visit our website to check your eligibility. We will directly communicate with eligible customers via SMS and or email. For more information and latest updates on members' privileges, visit our website at www.u.com.my/rewards/uspecial.

Any Apple iPhone Xs, Xs Max and XR model of any color, bundled with the Hero Postpaid P99 plan.

Yes. Customers are required to make full payment via credit card during the pre-order registration.

Yes, in store purchases are included in the promotion, however in store sales will only start after the official launch. To maximize your chances, it is advisable to pre-order early to be one of the lucky first 100 U Special customers!

If you are one of the first 100 qualified U Special customers, you will receive a congratulatory email / SMS with steps on how to claim their Apple Airpods. You will be notified within 4 weeks from the end of the campaign period.

  1. The first 100 qualified U Special customers must first download the MyUMobile app and register their account. A unique promotional code will be pushed to the respective U Special customers’ apps.
  2. Customers are then to redeem the Apple Airpods by making an order for 1x Apple Airpods via a selected Apple Authorized Retailer’s online website, and entering the unique promotional code in the “discount voucher” to offset the price. The Apple Airpods will then be delivered according to the retailer’s delivery terms.