The easy way to register your Unlimited FUNZ Prepaid Pack!
-
Open your WeChat app, tap ‘+’
and scan the QR code given
by the store assistant. -
Tap 'Start' and scan your SIM barcode.
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Snap a photo of your MyKad (for Malaysians) or Passport (for Non-Malaysians).
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Verify or fill in your
personal details to continue. -
Tap the camera icon
to scan your face. -
Your SIM card is now
successfully activated!
Registering with WeChat is so convenient,
you can do it anytime, anywhere!

- Purchase your Unlimited FUNZ SIM Pack and get the QR Code to register from the below stores:
Subscribe to the latest Prepaid plans:
U Mobile Prepaid Starter Pack Self Registration is a secured process that enables customer to register a Prepaid Starter Pack with U Mobile without submission of physical documents to verify and authenticate your identity.
WeChat Mini Program is a sub application within the WeChat ecosystem. U Prepaid Registration allows you to register a new U Mobile Prepaid Starter Pack using U Mobile Prepaid Starter Pack Self Registration process.
Please scan QR code provided at the store using WeChat application. You will be directed to U Prepaid Registration (Mini Program) to complete 3 simple U Mobile Prepaid Starter Pack Self Registration process steps;
Or
You will need to download WeChat application from the App Store/ Play Store if you do not have WeChat. Using WeChat application, please scan QR code provided at store to direct you to U Prepaid Registration Mini Program and complete 3 simple U Mobile Prepaid Starter Pack Self Registration process steps;
Or
Please scan QR code provided at the store and you will be directed to App Store/ Play Store to download WeChat. From WeChat application, please scan the QR code again to direct you to U Prepaid Registration Mini Program and complete 3 simple steps for the U Mobile Prepaid Starter Pack Self Registration process.
There are 3 simple steps involved to complete the U Mobile Prepaid Starter Pack Self Registration process.
1st – Scan SIM Barcode to validate your New U Mobile Prepaid Starter Pack
2nd – Scan ID Document to verify your identity details
3rd – Facial recognition to match your ID
Types of documents required:
For Malaysian – MyKad
For Foreigners – International Passport
Yes. Please ensure that your ID document used is valid, original and in good condition.
If your information captured is incorrect, kindly click on “here” at the bottom of the Step 2 Scan ID document page where you will obtain further assistance from U Mobile support team in updating your information according to your ID. You may verify the details within 48 hours via MyUMobileApp.
You may check your personal details via MyUMobile App after downloading the mobile app from App Store/ Play Store.
After completing the U Mobile Prepaid Starter Pack Self Registration process, your request will be processed for registration and activation of your new U Mobile Prepaid Starter Pack.
You may register up to a maximum of 5 prepaid starter pack in accordance to the Malaysian Communication and Multimedia Commission (MCMC)’s Prepaid Registration Guidelines.
You will not be able to register for our services if you do not provide requested documents.
U Mobile Prepaid Self Registration
U Prepaid Registration Terms of Service
- The U Prepaid Registration allows you to self-register your new U Mobile Prepaid starter packs via U Prepaid Registration Mini Program (“U Prepaid Registration”). U Prepaid Registration is a WeChat mini program operated by us that is an app within the WeChat app.
- If you choose to use U Prepaid Registration, you agree to these terms of service (“Terms of Service”) and the terms applicable to the relevant U Mobile Prepaid plan including our Privacy Notice (collectively, the “Terms”) all of which are available on www.u.com.my.
- The Terms may be updated at any time and changes become binding once posted to www.u.com.my.
Self-Registration Process
- Upon purchase of the U Mobile Prepaid starter pack, you are required to scan the QR code provided at the store (where you purchased your U Mobile Prepaid starter pack) using your WeChat app. You will then be directed to U Prepaid Registration page to perform the self-registration process.
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U Prepaid Registration consists of the following steps:-
- Scan U Mobile Prepaid Pack Barcode: You must scan your SIM card barcode in order to validate the SIM card that you have purchased.
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Scan ID Document:
- You must scan your ID (NRIC or passport) for the purpose of identity validation.
- If the information captured is incorrect, you must re-scan your ID document. If the information is still incorrect, you must click on the button “Here” at the end of the Scan ID Document page. Your information will be updated according to your ID by U Mobile within 48 hours. You can verify your information via U Mobile’s mobile application (“MyUMobileApp”).
- Facial Recognition: You are required to take a short video of yourself for the purpose of live detection test and identification validation.
- Upon successful registration, you will be notified via SMS. For unsuccessful registration or if you encounter difficulties in the registration process, you can seek further assistance at U Mobile store nearest to you, as listed on www.u.com/store or call U Mobile contact centre at +6018 3881318.
- For your registration to be successful, you must have no more than 5 active prepaid lines registered under your ID at any time.
Use of U Prepaid Registration
- You warrant and represent that:
- The information submitted through U Prepaid Registration is true and complete; and
- The documents used for U Prepaid Registration are valid and original documents.
- By submitting your personal information or using U Prepaid Registration, you expressly consent and agree for us to collect, record, hold, store, use and disclose your personal information according to our Privacy Notice which is available on www.u.com.my.
- We may suspend or deny provision of U Prepaid Registration at any time, with or without notice for any reason whatsoever, including for breach of these Terms of Service, if we suspect that there is fraudulent or unauthorized use, for any operational reasons, for regulatory reasons, or for whatever reason we deem fit.
- We do not guarantee that U Prepaid Registration, or any content on it, will always be available or be uninterrupted.
- You are responsible for the device and platform used to access U Prepaid Registration. You should use your own virus protection software.
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You must not:
- use U Prepaid Registration in a way, or post to or transmit to or via U Prepaid Registration any material, which interferes with other users;
- use another user verification code or name without permission;
- provide false information when registering on U Prepaid Registration or changing your registration details;
- tamper with, hinder the operation of or make unauthorised modifications to U Prepaid Registration; or
- perform self-registration using another person’s device or WeChat app.
Trademarks and Copyright
- U Prepaid Registration contains trademarks which are the subject of pending applications or which otherwise are protected at law. Unless otherwise indicated, the “U” logo, “U Mobile” and any other product or service name referred to on U Prepaid Registration are trademarks owned by or licensed to the U Mobile Group (unless advised otherwise). You are not permitted to use these trademarks without our approval except (a) by saving or printing a copy of U Prepaid Registration as permitted below under the copyright permission; (b) through a legitimate reference to our product or service with proper recognition of the trademark's status; and (c) with our prior written consent.
- U Prepaid Registration is the copyright © U Mobile Group.
- All material on U Prepaid Registration is copyright in Malaysia and, through international treaties, in other countries.
- You may either electronically save or print out parts of U Prepaid Registration for your own information, research or study but only if (a) you do not modify the copy from how it appears on U Prepaid Registration; and (b) you include all copyright or proprietary notices that appear on U Prepaid Registration on all copies that you make. You must not frame, transmit (including broadcast), modify, link to, or otherwise use any of the material, including audio and video excerpts, except as permitted in the U Prepaid Registration or with our prior written consent.
General
- You indemnify us and keep us indemnified for all claims, losses, damages, costs and expenses which we may suffer or incur arising from your breach of the Terms.
- U Prepaid Registration is provided on "as is" and "as available" basis and you agree and accept that you use U Prepaid Registration at your own risk. We do not make any representation and disclaim warranties of any kind in relation to U Prepaid Registration to the fullest extent allowed by law.
- We will not be liable to you or to any persons claiming through you for any costs, loss or damage (whether direct or indirect), or for loss of revenue, loss of profits or any special or consequential loss including loss of profits, data, revenue, business and anticipated savings of any nature whatsoever from your use of U Prepaid Registration.
- The Terms are governed by the laws of Malaysia. You agree that the courts of Malaysia have jurisdiction over all matters arising from the Terms.
- If any of the Terms are invalid or unenforceable, it will be struck out and the remaining terms will remain in force.
- If we do not act in relation to a breach by you of the Terms, this does not waive our right to act with respect to later or similar breaches.
- References to “us”, “our” or “we” mean U Mobile Sdn Bhd Registration No. 199101013657 (223969-U). References to “you” or “your” mean the user who is using U Prepaid Registration to perform self-registration of the U Mobile Prepaid starter pack. Our website is located here www.u.com.my. References to “U Mobile Group” mean U Mobile Sdn Bhd and its related corporation as defined under Companies Act 2016, either individually or collectively as the context requires.
- In the event of any conflict between the English and other language versions, the English version shall prevail.
Version: 27th December 2019
U Mobile Prepaid Self Registration (BM)
Terma Perkhidmatan Pendaftaran Prabayar U
- Pendaftaran Prabayar U membolehkan anda membuat pendaftaran layan diri pek permulaan Prabayar U Mobile anda yang baharu melalui Mini Program Pendaftaran Prabayar U (“Pendaftaran Prabayar U”). Pendaftaran Prabayar U adalah program mini WeChat dikendalikan oleh U Mobile yang merupakan sebuah aplikasi di dalam aplikasi WeChat.
- Sekiranya anda memilih untuk menggunakan Pendaftaran Prabayar U, anda bersetuju untuk mematuhi terma perkhidmatan ini (“Terma Perkhidmatan”) tertakluk kepada terma dan syarat lain yang berkaitan dengan pelan Prabayar U Mobile termasuk Notis Privasi (secara kolektifnya, “Terma-terma”) yang boleh didapati www.u.com.my.
- Kami boleh mengemaskini mana-mana Terma-terma ini dari masa ke semasa dan sebarang perubahan akan berkuatkuasa selepas diterbitkan di www.u.com.my.
Proses Pendaftaran Layan Diri
- Selepas membeli pek permulaan Prabayar U Mobile, anda dikehendaki mengimbas kod QR yang disediakan di kedai (di mana anda membeli pek permulaan Prabayar U Mobile) dengan menggunakan aplikasi WeChat, di mana anda boleh terus melakukan proses pendaftaran secara layan diri di halaman Pendaftaran Prabayar U.
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Pendaftaran Prabayar U mengandungi langkah berikut: -
- Imbas Kod Bar Pek Prabayar U Mobile: Anda hendaklah mengimbas kod bar pek Prabayar U Mobile yang dibeli untuk tujuan pengesahan.
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Imbas Dokumen ID:
- Anda hendaklah mengimbas dokumen ID anda (Kad Pengenalan atau Passport) untuk tujuan pengesahan identiti.
- Jika maklumat yang dipaparkan salah, anda dikehendaki mengimbas semula dokumen ID anda. Jika maklumat dipaparkan masih salah anda dikehendaki menekan butang di bahagian bawah halaman Imbas Dokumen ID. Maklumat akan dikemaskini berdasarkan ID anda oleh pihak U Mobile dalam tempoh 48 jam. Anda boleh mengesahkan maklumat anda melalui aplikasi U Mobile (“MyUMobileApp”).
- Pengecaman Wajah: Anda dikehendaki untuk mengambil video diri anda yang berdurasi pendek untuk tujuan ujian pengecaman secara langsung dan pengesahan identiti.
- Sekiranya pendaftaran layan diri berjaya, anda akan dimaklumkan melalui SMS. Sekiranya pendaftaran tidak berjaya atau anda menghadapi masalah semasa proses pendaftaran, anda boleh dapatkan bantuan di stor U Mobile yang berdekatan. Senarai stor U Mobile boleh dirujuk di www.u.com/store.
- Anda hendaklah mempunyai tidak lebih daripada 5 talian Prabayar aktif yang berdaftar di bawah ID anda dalam satu masa, untuk mempastikan pendaftaran layan diri anda berjaya.
Penggunaan Pendaftaran Prabayar U
- Anda memberi representasi dan jaminan bahawa:
- Maklumat yang diserahkan menerusi Pendaftaran Prabayar U adalah benar dan lengkap; dan
- Dokumen-dokumen yang digunakan untuk Pendaftaran Prabayar U adalah dokumen-documen sah dan asli.
- Dengan menyerahkan maklumat peribadi anda atau menggunakan Pendaftaran Prabayar U, anda membenarkan dan bersetuju untuk kami mengumpul, merakam, memegang, mengguna dan mendedahkan maklumat peribadi anda menurut Notis Privasi kami yang tersedia di www.u.com.my.
- Kami boleh menggantung, menarik balik atau menghalang ketersediaan keseluruhan atau mana-mana bahagian Pendaftaran Prabayar U dengan memberi atau tanpa sebarang notis untuk sebarang tujuan atau alasan, termasuk sekiranga anda melanggar Terma Perkhidmatan ini, sekiranya kami mengesyaki terdapat unsur pemalsuan atau penggunaan yang tidak dibenarkan, untuk tujuan operasi, untuk tujuan pengawalseliaan, atau untuk apa-apa tujuan yang kami fikir wajar.
- Kami tidak menjamin bahawa Pendaftaran Prabayar U Mobile, atau apa-apa kandungan di dalamnya, akan sentiada tersedia dan tidak terganggu.
- Anda bertanggungjawab terhadap peranti dan platform yang digunakan untuk mengakses Pendaftaran Prabayar U. Anda patut menggunakan perisian perlindungan virus anda sendiri.
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Anda tidak boleh:
- menggunakan Pendaftaran Prabayar dengan cara, atau memuatnaik atau memindahkan sebarang bahan kepada atau melalui Pendaftaran Prabayar U yang mengganggu pengguna lain;
- menggunakan kod pengesahan atau nama pengguna lain tanpa kebenaran;
- memberi maklumat yang salah ketika mendaftar di Pendaftaran Prabayar U atau semasa mengubah butiran maklumat pendaftaran;
- meminda, menghalang operasi atau mengubah suai Pendaftaran Prabayar U tanpa kebenaran; atau
- melakukan pendaftaran layan diri menggunakan peranti atau aplikasi WeChat orang lain.
Tanda Dagangan dan Hakcipta
- Pendaftaran Prabayar U mengandungi tanda dagangan yang mana tertakluk dengan permohonan-permohonan yang masih belum selesai atau sebaliknya yang dilindungi oleh undang-undang. Melainkan yang dinyatakan disini, logo “U”, “U Mobile” dan apa-apa produk lain atau nama perkhidmatan yang merujuk kepada Pendaftaran Prabayar U adalah tanda dagangan dimiliki oleh atau berlesen kepada U Mobile Group (melainkan dinasihatkan sebaliknya). Anda tidak dibenarkan menggunakan tanda dagangan ini tanpa kebenaran kami kecuali; (a) dengan menyimpan dan mencetak salinan Pendaftaran Prabayar U seperti yang dibenarkan di bawah menurut kebenaran hakcipta; (b) melalui rujukan yang sah kepada produk atau perkhidmatan kami dengan pengiktirafan yang betul terhadap status tanda dagangan kami; dan (c) dengan kebenaran bertulis daripada kami terlebih dahulu.
- Pendaftaran Prabayar U adalah hak cipta © U Mobile Group.
- Semua bahan di dalam Pendaftaran Prabayar U adalah hakcipta di Malaysia dan, melalui perjanjian antarabangsa, di negara-negara lain.
- Anda boleh sama ada menyimpan secara elektronik atau mencetak sebahagian daripada Pendaftaran Prabayar U untuk maklumat anda sendiri, kajian atau penyelidikan tetapi hanya jika (a) anda tidak mengubahsuai salinan tersebut sepertimana ia muncul di Pendaftaran Prabayar U; dan (b) anda memasukkan semua notis pemilikan dan hakcipta di dalam Pendaftaran Prabayar U di setiap salinan yang anda buat. Anda tidak boleh mengungkap, menghantar (termasuk menyiarkan), mengubahsuai, menghubungkan ke, atau sebaliknya menggunakan mana-mana bahan tersebut, termasuk petikan audio dan video, kecuali seperti yang dibenarkan di Pendaftaran Prabayar U atau dengan kebenaran bertulis daripada kami terlebih dahulu.
Perkara-perkara Umum
- Anda menanggung rugi dan memberi pampasan kepada U Mobile terhadap semua liabiliti, tuntutan, kerugian dan perbelanjaan termasuk apa-apa yuran guaman yang mungkin ditanggung oleh U Mobile berhubung dengan atau yang timbul daripada perlanggaran anda terhadap Terma-terma ini.
- Pendaftaran Prabayar U adalah disediakan di atas dasar ‘Seperti itu’ (As Is) dan ‘Seperti yang Tersedia’ (As Available) tanpa jaminan nyata atau tersirat dan anda bersetuju bahawa penggunaan Pendaftaran Prabayar U adalah di atas risiko anda sendiri. Tertakluk kepada undang-undang yang terpakai yang tidak boleh dikecualikan, kami tidak membuat sebarang representasi atau jaminan mengenai Pendaftaran Prabayar U Mobile, dan kami mengecualikan semua jaminan sama ada yang nyata atau yang tersirat berhubung apa sahaja dengan Pendaftaran Prabayar U.
- Kami tidak akan bertanggungjawab untuk sebarang kerugian atau kerosakan (secara langsung atau tidak langsung), berkaitan kehilangan keuntungan, kehilangan perniagaan, kehilangan penggunaan, kehilangan nama baik, kehilangan simpanan, kehilangan peluang, gangguan perniagaan atau lain-lain gantirugi berbangkit, istimewa, sampingan, secara tidak langsung, teladan atau punitif yang timbul berhubung dengan penggunaan Pendaftaran Prabayar U.
- Terma dan syarat ini ditadbir oleh undang-undang Malaysia. Anda bersetuju bahawa Mahkamah-mahkamah Malaysia mempunyai kuasa untuk menentukan apa-apa perkara berkenaan Terma-terma ini.
- Sekiranya mana-mana Terma ini adalah tidak sah atau tidak boleh dikuatkuasakan, ianya akan dibatalkan dan terma yang selebihnya akan kekal dan berkuatkuasa.
- Sekiranya kami tidak bertindak di atas pelanggaran yang anda lakukan, ini tidak mengecualikan hak kami untuk bertindak ke atas kemungkaran atau pelanggaran yang sama.
- Rujukan kepada “kami” bermaksud U Mobile Sdn Bhd No. Pendaftaran 199101013657 (223969-U). Rujukan kepada “anda” bermaksud pengguna yang menggunakan Pendaftaran Prabayar U untuk mendaftarkan pek permulaan Prabayar U Mobile. Laman web kami terletak di www.u.com.my. Rujukan kepada “U Mobile Group” merujuk kepada U Mobile Sdn. Bhd. No. Pendaftaran 199101013657 (223969-U), dan syarikat-syarikatnya yang berkaitan dengannya yang ditakrifkan menurut Akta Syarikat 2016, sama ada secara individu atau secara kolektif seperti yang diperlukan di dalam konteksnya.
- Jika berlakunya sebarang pertikaian antara versi Bahasa Inggeris dan versi bahasa lain, versi Bahasa Inggeris akan diguna pakai.
Version: 27th December 2019