Policies, Terms & Conditions

GOLIFE Health Month Contest
  1. This U Mobile GOLIFE Health Month Contest (“Contest”) is jointly organised by U Mobile Sdn Bhd (“U Mobile”) and Sun Life Malaysia Assurance Berhad (“SLMA”) which will commence at 00:00 on 10 December 2018 and will end at 23:59 on 20 January 2019 (“Contest Period”) in the following phase:

  2. Phase Start Time Start Date End Time End Date Theme
    1 00:00 10 December 2018 23:59 16 December 2018 Eat Healthier
    2 17 December 2018 23 December 2018
    3 24 December 2018 30 December 2018
    4 31 December 2018 06 January 2019 Live Healthier
    5 07 January 2019 13 January 2019
    6 14 January 2019 20 January 2019

  3. This Contest is not sponsored, endorsed or administered by, or associated with Instagram, LLC or Facebook, Inc.
  4. All entries received before or after the Contest Period will be automatically disqualified.
  5. By participating in this Contest, you agree to be bound by all the terms and conditions below (“Terms and Conditions”).
  6. Contest Eligibility
    1. This Contest is open to any active U Mobile Postpaid or Prepaid subscriber who holds an individual account (Corporate account not included) with an Instagram account. “Active” means able to make and receive calls.
    2. U Mobile’s employees and their immediate family members are not allowed to participate in this Contest
    3. U Mobile reserves the right to reject any entries or disqualify any participant without assigning any reason.
    4. Participants who are below the age of 18 years old are deemed to have obtained the consent of their parents or guardians to participate in this Contest.
  7. Contest Mechanics
    1. To participate in this Contest, you must:-
      1. subscribe to any GOLIFE insurance plan during the Contest Period via U Mobile Self Care at www.u.com.my/selfcare/login or MyUMobile App; or
      2. if you are an existing GOLIFE plan subscriber, ensure that your GOLIFE plan is valid during the Phase (as specified in paragraph 1) that you participate;
      3. follow U Mobile’s Instagram page at https://www.instagram.com/myumobile/;
      4. post a creative photo relating to the Theme of based on the Phase of the Contest Period on your Instagram (“Social Media Account”) together with the description of what you think about GOLIFE Plan in the comment section of the post (“Post”);
      5. ensure that your Post includes #healthylifegolife
      6. ensure that your Social Media Account is made public.
    2. You warrant and represent that:-
      1. your Post does not at any time infringe or violate any laws or any third party’s rights including but not limited to privacy rights, intellectual property rights, copyright, moral rights, trademarks or business name;
      2. your Post is original and has never been displayed or published in any media form, including but not limited to the internet, radio, video, television broadcast and has never been used or submitted in connection with any contest held in Malaysia;
      3. your Post does not contain any unlawful, obscene, scandalous or inappropriate picture, gesture, statement or language or material of any kind including but not limited to words or symbols that might be considered offensive to individuals of any race, ethnicity, religion, sexual orientation or socioeconomic group, nor include threats to any person, place, business or group; and
      4. you must have the permission to use the audio and visuals of everyone featured in your Post in any and all media without compensation.
    3. You will defend, indemnify and keep U Mobile, its officers, directors and employees indemnified against all damages, claims or liabilities and expenses (including legal costs) arising out of your Post.
    4. U Mobile may remove or disqualify any Post it deems inappropriate at its sole discretion.
    5. When you complete the steps listed in paragraph 6(a) above, you will be deemed to be a participant of the Contest. No entry form is required.
    6. You may post multiple Posts throughout the Contest Period but each participant can only win 1 weekly prize and 1 weekly consolation prize.
  8. Prize
    1. Every participant who subscribe to GOLIFE plan for the first time during the Contest Period will receive 1 Watson e-voucher worth RM15.00 made available by Coup Marketing Asia Pacific Sdn Bhd (“Watson”) which can be used on Watson’s website at www.watsons.com.my or Watson’s mobile app subject to terms and conditions imposed by Watson which is made available at https://www.watsons.com.my/terms-conditions
    2. At the end of each Phase, U Mobile will evaluate the Post based on the number of likes the Post received a and shortlist the following participants (“Shortlisted Participants”) for the respective prize:

    3. No. Type of Prize No. of Shortlisted Participant Prize Shortlisting Selection Criteria
      (i) Weekly prize 1 for each Phase 1 unit of Samsung Gear Sport each week The Post with the most likes
      (ii) Weekly consolation prize 19 for each Phase An Adidas voucher worth RM200 made available by Coup Marketing Asia Pacific Sdn Bhd. which can be used on Adidas website at www.adidas.com.my and subject to the terms and conditions made available at https://www.adidas.com.my/en/help-topics-terms_and_conditions_for_website_use.html Post with the second and the 20th highest number of likes

    4. U Mobile shall ask the Shortlisted Participants 2 Contest related questions via phone. The Shortlisted Participants who manage to answer the questions correctly shall be the winner of the Contest who will be entitled to receive the prize listed in paragraph 7(b) above.
    5. If the Shortlisted Participant is unable to answer the questions correctly or U Mobile is unable to contact the Shortlisted Participant after 2 failed attempts, U Mobile shall contact the next Shortlisted Participant in sequence and repeat the step listed in paragraph 7(c) above.
    6. U Mobile may use any other method or medium it deems fit to notify the winners.
    7. The winner will be required to collect the prize at the venue and on the date and time to be notified by U Mobile. All unclaimed prizes if not collected within 30 days from the date or any other period as notified by U Mobile, will be forfeited. Winners must ensure that their respective Prepaid or Postpaid line is active and that their GOLIFE plans are valid at the time of the prize collection
    8. Winners must bear all the expenses relating to the collection of the prizes including travelling and transportation expenses. If the winner is unable to collect the prize personally, the winner may appoint a representative to collect on the winner’s behalf by producing a letter of authorisation containing the representative’s details such as name, identification number, contact number and email address. The photocopy of identification number of the authorised person must also be produced upon collection of the prize for verification purpose.
    9. The prize is non-transferable and non-redeemable for cash in full or in part.
    10. The prizes are given on “as in” basis. U Mobile reserves the right to substitute any of the prizes with that of similar value or model at any time at absolute discretion without prior notice. U Mobile makes no warranties express or implied, in fact or in law, relation to the use of any of the prizes, including, without limitation to, their quality, merchantability or fitness for a particular purpose.
    11. The winners must ensure that their respective Prepaid and Postpaid accounts are Active during the winner selection process.
  9. General
    1. U Mobile or SLMA may change any of these Terms and Conditions (including the terms and conditions applicable to GOLIFE) and may terminate, suspend this Contest or extend the Contest Period. Any such change will be announced on U Mobile’s website or the website of SLMA. It is your responsibility to check these Terms and Conditions on U Mobile’s website and the website of SLMA and if you do not agree to any of the changes, you must immediately cease participation in the Contest.
    2. By participating in the Contest, all participants: -
      1. consent for U Mobile and SLMA to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Contest;
      2. consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile sees fit about the participants in any media, marketing or advertising materials;
      3. grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation; and
      4. agree that their personal information shall be used by SLMA for the purpose of processing GOLIFE application.
    3. To the extent permitted by law, U Mobile excludes all liability in connection with this Contest. All participants agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury, for loss or damage (including loss of opportunity) or breach of any of these Terms and Conditions; whether direct or indirect, special or consequential arising out of participation in this Contest.
    4. The subscription and use of U Mobile’s Postpaid and Prepaid mobile service are subject to U Mobile’s standard Postpaid and Prepaid Terms and Conditions and where applicable, these Terms and Conditions. In the event of any inconsistency, U Mobile’s standard Postpaid and Prepaid Terms and Conditions, will apply to the extent of such inconsistency.
    5. The Contest and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Contest.