Policies, Terms & Conditions

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Giler Top Up Mania
  1. This ‘Giler Top Up Mania’ (“Campaign”) is organized by U Mobile Sdn Bhd (223969-U) (“U Mobile”) which commences on at 00:00:00 on 8 May 2020 and ends at 23:59:59 on 7 August 2020 (“Campaign Period”). All entries received outside the Campaign Period will be automatically disqualified.

  2. By participating in this Campaign, you agree to be bound by all the terms and conditions below ("Terms and Conditions").

  3. Campaign Eligibility

    1. This Campaign is open to all U Mobile Prepaid subscribers. Participants who are below the age of 18 years old are deemed to have obtained the consent of their parents or guardians to participate in this Campaign.

    2. U Mobile reserves the right to reject any entries or disqualify participants without assigning any reason.


  4. Campaign Mechanics

    1. To participate in this Campaign,:

      1. You must purchase and perform a successful U Mobile Prepaid Reload transaction of minimum RM30 (“Reload”) at any of the participating retailers or channels which include but shall not be limited to those listed in the Table below and start utilizing the Reload within the Campaign Period.

        No Categories Retailers
        1 Petromart Shell
        Petronas
        Petron/Esso Mobil
        Caltex
        BHP
        2 Hypermarket/Supermarket Mydin
        Giant
        Aeon
        Econsave
        Tesco
        Village Grocer
        AEON BIG
        Cold Storage
        G-Express
        Billion
        Mercato
        Jason Food Hall
        Sam Groceria
        3 Convenient Store/Mart 7-Eleven
        myNews.com
        KK Supermart
        99 Speed Mart
        Family Mart
        Circle K
        TF Value
        Antop(Hospimart)
        Luan Seng
        1st Choice Retail
        TCT Trading
        D'Mart
        Happy Mart
        4 Pharmacies Cosway
        Watson's
        Guardian
        Caring
        Red Cap
        5 Electrical Chain Sony
        Senheng
        H&L
        OnKing
        6 Others Ayamas
        Popular Bookstores
        Pernama
        Mr D.I.Y.
        Restoran Ali Maju
        Koperasi Unikeb Berhad
        Pasaraya Borong Sakan
        POS Malaysia
        MPH
        Original Penang Kayu Nasi Kandar
        Fotodata
        Hai-O Raya
        7 Banks Alliance Bank
        AmBank
        Agro Bank
        Bank Islam
        CIMB
        Hong Leong Bank
        Bank Muamalat
        Bank Rakyat
        Kuwait Finance House
        BSN
        Maybank
        Public Bank
        RHB
        UOB
        8 Kiosk Paylink
        9 E-Wallets Touch n' Go
        Boost
        WeChat Pay
        GoPayz
        10 Online Channels U Mobile's web portal
        U Mobile's mobile app
        Lazada
        Presto
        11 All terminal merchants E-Pay
        12 MobilityOne
        13 Razer

      2. Each successful Reload which has been utilized will be qualified to participate in this Campaign. You can accumulate entry points based on based on the Reload amount as set out in the Table below:

        No. Reload Amount Number of Entries
        1 RM30 – RM 49 5
        2 RM50 – RM99 15
        3 RM100 & Above 35

        The followings are the illustrations on how to earn entries for the Campaign:

        EXAMPLE 1, MSISDN: 018-1234567
        Transaction no Date & Time Reload Amount # of entries
        Transaction no. 1 01/03/2020, 10.31am RM30 5
        Transaction no. 2 18/03/2020, 8.12pm RM30 5
        Total 10 entries

        EXAMPLE 2, MSISDN: 018-7654321
        Transaction no Date & Time Reload Amount # of entries
        Transaction no. 1 03/03/2020, 8.00am RM50 15
        Transaction no. 2 18/03/2020, 8.12pm RM10 0
        Total 15 entries



  5. Prizes

    1. A total of 114 cash prizes and 114 product prizes will be given out throughout the Campaign Period as set out below. Each winner will receive RM500 cash prize and one (1) product prize:

      No. Prizes No. of units by month
      Month 1
      (8/5-7/6)
      Month 2
      (8/6-7/7)
      Month 3
      (8/7-7/8)
      1 114 X RM500 Cash Prize 38 38 38
      2 3 X LG UHD 75 inch 4K TV w/ AI ThinQ 1 1 1
      3 6 X 13-INCH Macbook Air 2 2 2
      4 6 X Kuvings Healtfriend Smart Juicer 2 2 2
      5 6 X Philips Perfectcare Elite Steam Generator Iron 2 2 2
      6 6 X Dyson V8 Fluffy 2 2 2
      7 6 X Electrolux PUREi9 Robotic Vacuum Cleaner 2 2 2
      8 6 X Sharp Air Purifier 2 2 2
      9 6 X Huawei MateBook D 15 2 2 2
      10 6 X iPad mini Wi-Fi + Cellular 256GB - Silver 2 2 2
      11 6 X SONY A5100L E-Mount Camera 2 2 2
      12 6 X Apple Watch Nike Series 5 GPS 2 2 2
      13 6 X Samsung 50-Inche Smart 4K UHD TV 2 2 2
      14 6 X Panasonic Alkaline Water Ionizer 2 2 2
      15 6 X Delonghi Coffee Machine 2 2 2
      16 6 X GoPro Hero8 Black 2 2 2
      17 6 X SONY PlayStation 4 Pro God of War 2 2 2
      18 9 X Dyson Supersonic TM Hair Dryer HD03 3 3 3
      19 6 X Dyson Pure CoolTM Purifying Tower Fan 2 2 2
      20 6 X Thermomix TM6 Complete 2 2 2


    2. Selection of winners

      1. The top 38 participants with the highest number of entries in a month will be selected to be in the running to win the prizes.

      2. The shortlisted participants will be required to answer one (1) question correctly. If the question is not answered correctly after two (2) attempts, OR if U Mobile is unable to contact the winners after two (2) voice call attempts, he/she will be disqualified and the next in line (based on highest reload accumulation) will be contacted. If the participant is disabled and unable to answer the question verbally, a legal guardian/representative may assist to reply to the question posed.


    3. For the cash prize, the winner is required to provide his/her full name (according to NRIC) for the issuance of cheque or a valid bank account number for U Mobile to deposit the cash prize amount. The winners’ failure to provide the required details will result in the forfeiture of the prizes. If the winner opts for cheque payment, the winner is required to collect the cheque at U Mobile HQ Office on an agreed date and time.

    4. For the product prizes, the winner is required to provide a valid delivery address for the delivery of the prizes. Failure to provide a valid delivery address after two (2) times of attempted delivery arrangement will result in the forfeiture of the prizes. Any winner whose prize has been forfeited shall not be entitled to any payment or compensation. U Mobile may at its discretion revise the prize delivery arrangement.

    5. Each participant is only entitled to win one (1) prize (comprising RM500 cash prize and one (1) product prize) for the entire Campaign Period.

    6. You must ensure that your U Mobile Prepaid account is Active during the Campaign Period and until the delivery of the Prizes. “Active” means able to make and receive calls.

    7. The prizes are given on an "As is" basis and are not transferable or exchangeable for cash, in full or in part. U Mobile makes no warranties express or implied, on the quality, merchantability or fitness for a particular purpose of the prizes. U Mobile reserves the right to substitute the prizes with another voucher or an item of similar value at any time without prior notice.

    8. The winner will be required to participate in a photography session during the delivery of the prizes.

    9. All winners must abide by the terms and conditions imposed by U Mobile and the terms and conditions attached to the prizes, if any.

  6. General

    1. U Mobile’s decisions on any matter relating to this Campaign are final and binding on all participants. If any matters arise which are not covered in these Terms and Conditions, they will be determined solely by U Mobile.

    2. U Mobile may change any of these Terms and Conditions including terminating or suspending this Campaign and extending the Campaign Period. Any such change will be announced on our website. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Campaign.

    3. All prizes are accepted entirely at the risk of the participants. To the extent permitted by law, U Mobile excludes all liability in connection with this Campaign. All participants and if the participants are below 18 years of age, their parents or guardians, agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury or for loss or damage (including loss of opportunity); whether direct or indirect, special or consequential arising out of participation in this Campaign.

    4. By participating in the Campaign, all participants: -

      1. consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Campaign; and

      2. consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile sees fit about the participants in any media, marketing or advertising materials; and

      3. grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.

    5. The subscription and use of U Mobile’s Prepaid mobile services are subject to U Mobile’s standard Prepaid Terms and Conditions and where applicable, these Terms and Conditions. In the event of any inconsistency, U Mobile’s standard Prepaid Terms and Conditions will apply to the extent of such inconsistency.

    6. The Campaign and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.

    7. In the event of any conflict between the English and other language versions, the English version shall prevail


Version: 29 July 2020