Policies, Terms & Conditions

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Alternate Channel’s Prepaid Plan 100% Cashback Promo Terms and Conditions
  1. This ‘Alternate Channel’s Prepaid Plan 100% Cashback Promo’ (“Campaign”) is organised by U Mobile Sdn Bhd (Registration No: 199101013657 (223969-U) (“U Mobile”) which commences at 00:00:00 on 11 February 2021 and ends at 23:59:59 on 11 May 2021 (“Campaign Period”). All entries received outside the Campaign Period will be automatically disqualified.

  2. By participating in this Campaign, you agree to be bound by all the terms and conditions below (“Terms and Conditions”).

  3. Campaign Eligibility
    1. This Campaign is open to all U Mobile Prepaid subscribers. Participants who are below the age of 18 years old are deemed to have obtained the consent of their parents or guardians to participate in this Campaign.

    2. U Mobile’s employees and their immediate family members are not allowed to participate in this Contest.

    3. U Mobile reserves the right to reject any entries or disqualify participants without assigning any reason.

  4. Campaign Mechanism
    1. To participate in this Campaign:
      1. You must purchase any of U Mobile prepaid plan (GT30, GX12, GX30, GX38, UMI30, UMI36, UMI50) via any of the participating online channels (as listed in the Table below) within the Campaign Period.

        Online Banking E-Wallets/Online Channels
        Maybank GoPayz
        Bank Muamalat Lazada
        RHB Boost
        Bank Rakyat Shopee
        Public Bank

      2. Each successful purchase will be considered as an entry. No entry forms are required.

  5. Rewards
    1. The participants who complete the steps listed in paragraph 4(a) above will be entitled to receive cash back of 100% from the purchase value of each transaction performed (“Cashback”) according to the subscription plan as set out in the following Table.

      Prepaid Plan Total Cashback Amount
      UMI50 RM50
      GX12 RM12
      GX38 RM35
      GT30 RM25
      GX30 RM30
      UMI30 RM30
      UMI36 RM36

    2. The qualified participants will be selected as follows:

      Month Campaign Period Total Qualified participants Selection Criteria Rewards Fulfilment
      Month 1 11 February – 12 March 2021 100 Every 128th Successful Transaction By 30 March 2021
      Month 2 13 March – 11 April 2021 100 Every 128th Successful Transaction By 30 April 2021
      Month 3 12 April – 11 May 2021 100 Every 128th Successful Transaction By 30 May 2021

    3. U Mobile will notify the participants of their entitlement to receive the Cashback via SMS. The Cashback amount will be credited to your prepaid account (with the same MSISDN used to perform the transactions). U Mobile will only perform one attempt to credit the Cashback amount to your prepaid account. In the event that such attempt failed due to any reasons whatsoever, the Cashback amount will be forfeited.

    4. You must ensure that your U Mobile prepaid is Active during the Campaign Period and until the fulfilment of rewards. “Active” means able to make and receive calls.

    5. There are no limits on the entries or rewards for each participant during the Campaign Period.

    6. The rewards are given on an "As is" basis and are not transferable or exchangeable for cash, in full or in part. U Mobile makes no warranties express or implied, on the quality, merchantability or fitness for a particular purpose of the rewards. U Mobile reserves the right to substitute the rewards with another voucher or an item of similar value at any time without prior notice.

    7. All qualified participants’ names will be published on the U Mobile website or any other method of communications U Mobile deems appropriate.

  6. General
    1. U Mobile’s decisions on any matter relating to this Campaign are final and binding on all participants. If any matters arise which are not covered in these Terms and Conditions, they will be determined solely by U Mobile.

    2. U Mobile may change any of these Terms and Conditions including terminating or suspending this Campaign and extending the Campaign Period. Any such change will be announced on our website. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Campaign.

    3. All rewards are accepted entirely at the risk of the participants. To the extent permitted by law, U Mobile excludes all liability in connection with this Campaign. All participants and if the participants are below 18 years of age, their parents or guardians, agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury or for loss or damage (including loss of opportunity); whether direct or indirect, special or consequential arising out of participation in this Campaign.

    4. By participating in the Campaign, all participants:-
      1. consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Campaign; and

      2. consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile sees fit about the participants in any media, marketing or advertising materials; and

      3. grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.

    5. The subscription and use of U Mobile’s Prepaid mobile services are subject to U Mobile’s standard Prepaid Terms and Conditions and where applicable, these Terms and Conditions. In the event of any inconsistency, U Mobile’s standard Prepaid Terms and Conditions will apply to the extent of such inconsistency.

    6. The Campaign and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.

    7. In the event of any conflict between the English and other language versions, the English version shall prevail.

Version: 9 February 2021