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All U Mobile postpaid and broadband customers can request their monthly e-Invoice for tax filing purposes. However, this service is not applicable to prepaid.
You can request for the e-Invoice within the same month after your latest bill is released.
You should receive it within 1 to 2 working days after a successful submission.
Yes, you can enter any valid email to receive the verification TAC. However, your e-Invoice will be sent to the same email address registered for your monthly bills.
You must enter the exact amount as shown on your bill.
Please refer to the "Total Current Charges" as displayed on your latest bill statement.
This could happen for two reasons:
Once you opt-in for monthly recurring e-Invoice, it will be sent to your email address every month after your bill date to ease your tax filing purposes. You are not able to opt-out.
If you have any issues regarding your e-Invoice, you may reach out to U Mobile Customer Service Hotline.
Whether it’s through the MyUMobile App or social media, getting in touch is quick and easy.
Enjoy a better, faster and safer experience today!
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Have questions? Feel free to DM us!
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