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No: |
Indicator​ |
Not lighted up​ ⚪ |
Lighted up in green 🟢 |
Blinking​ 🟢 |
---|---|---|---|---|
1 | Power ​ |
Off. No power. Check all cables are plugged in and turned on at the wall |
The router is powered on​ |
N/A​ |
2 | PON​ (Passive Optical Network)​ |
If your power is on but the PON indicator is not lighted up, please contact your Internet Service Provider​ |
A good indicator that the router is connected to the fibre network and working as it should |
Blinking indicated that there may be incorrect configuration. Contact your Internet Service Provider to raise a complaint |
3 | LOS ​ (Loss Of Signal)​ |
A good indicator that internet connection is established if this indicator is not lighted up​ |
Indicates connection is not working. Contact your Internet Service Provider​ |
Blinking indicates a connection problem, contact your Internet Service Provider​ |
4 |
LAN 1-4​ | Indicates that no LAN cable is plugged into the LAN1 port. But if a cable is plugged into this port and the light is still off, this could indicate a fault | Indicate that a LAN cable has been plugged into this port |
Blinking indicates data is being uploaded or downloading from the Internet NOTE: In some situations, you may be expected to plug your modem into any of the other LAN ports (LAN2-4). Same scenario applies to the LAN1 port, just a different port. Your service provider will confirm which port to plug into.​ |
No: |
Indicator​ |
Not lighted up​ ⚪ |
Lighted up in green 🟢 |
Blinking​ 🟢 |
---|---|---|---|---|
1 | Power ​ |
Off. No power. Check all cables are plugged in and turned on at the wall | The modem is powered on​ | N/A​ |
2 | Internet/WPS​ (Passive Optical Network) |
No internet/Mesh connection​ | Your modem is connected to the fibre network and working as it should | Blinking. WPS/Mesh link is in progress (Max 120s)​ |
3 | WLAN​ (Loss Of Signal)​ |
WLAN is off​ | WLAN 2.4 and 5G is on​ | N/A​ |
4 |
LAN 1-3​ | No LAN connection has been established​ | Link is established on any LAN Port​ | LAN traffic is flowing |
5 | WAN | No WAN connection​ | WAN connected​ | WAN traffic is flowing​ |
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MyUMobile App
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Have questions? Feel free to DM us!
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