This promotion, also known as “RM0 Phones for Everyone”, is a limited-time promotion that allows you to enjoy a new phone from RM0 when you sign up for a U Postpaid™ 68 plan.
This promotion runs from 15th October 2021 and continue until further notice.
All Malaysians above 18 years old with a valid NRIC can sign up for this promotion.
One (1) NRIC can sign up for one (1) phone package under the “RM0 Phones for Everyone” promotion.
Yes, you can upgrade your existing plan to sign up for this promotion.
To sign up for this promotion, simply visit the nearest U Mobile store. This promotion is available to both new and existing U Mobile customers.
Click here for the store locator: Find a Store - Support | U Mobile
Phone price starts from RM0 for Samsung A02. For better phones, top up only RM199 to enjoy savings up to 69% on phones.
There is a 12 months commitment period from the activation of U Postpaid™ 68 plan under the “RM0 Free Phones for Everyone” promotion.
The access fee for U Postpaid™ 68 is RM68 per month for Unlimited High Speed Data & Unlimited Calls. Access Fee is the subscription of the rate plan and is charged on a monthly basis.
For purchases made at UM Stores / participating dealers:
The one (1) month Access Fee is applicable to all new customers only.
The Access Fee (which is the amount equal to the Monthly Fee) is charged in advance to your account and will be shown in your first month’s bill.
For purchases made at U Mobile’s Online Store:
All existing customers will need to pay one (1) month Access Fee. The Access Fee (which is the amount equal to the Monthly Fee) is charged in advance to your account and will be shown in your first month’s bill.
No, U Mobile does not charge any upfront payment for this “RM0 Phones for Everyone” promotion.
Yes, depending on the phone models you have selected, phone price starts from RM0. You can also upgrade to better phones and enjoy a substantial savings of up to 69%.
Phones offered under “RM0 Phones for Everyone” comes with phone locking software in the form of Samsung Knox for Samsung phone models / Oppo Guard for Oppo phone model where the phones can be locked for data protection against intrusion, malware and malicious threats.
Do note that in the event of payment overdue, phones will also be locked.
Your phone will be unlocked within one (1) business day after full payment.
If you wish to unlock your phone within 30 minutes upon full payment, you may call our Customer Service at 6018-3881318 for further assistance.
Yes, you can terminate your service anytime but there will be charges involved.
You are required to pay back the balance of the phone’s price (U Mobile Selling Price) and it is calculated as per below:
Balance charges = (U Mobile Selling Price – Phone Price during Promotion Period) / Commitment Period x remaining number of months
The remaining number of months will be deemed to include the month during which you terminated the phone package.
Example: If you purchased an Samsung A02 at RM0 under this Promotion and terminate in Month 5, the U Mobile Selling Price is RM399, you are required to pay U Mobile [(RM399 – RM0)/12]*8 = RM266.
This promotion will be launching in U Mobile online store soon, stay tuned and we suggest you to walk-in to any of our U Mobile stores and participating U Mobile dealers nationwide to sign up this fantastic promotion. Check out our stores from www.u.com.my/en/personal/support/store-finder
If you require further assistance, you can get in touch with us via the following channels.
Reach out to us through the MyUMobile App.
Drop us your message on Messenger.
Tweet us your enquiries and we will get back to you as soon as we can!