{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 35, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eOur Online Store is currently undergoing a scheduled maintenance upgrade from 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":9,"day":7},"instant":{"seconds":1725638400,"nanos":0},"nowDate":"Sep 7, 2024, 12:00:00 AM","nowTime":"2024-09-07","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eKindly visit our \u003ca href\u003d\"/content/u-mobile/en/personal/support/store-finder.html\" target\u003d\"_blank\"\u003enearest store\u003c/a\u003e for assistance on purchases \u0026amp; port-in requests. Thank you.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":9,"day":7},"instant":{"seconds":1725638400,"nanos":0},"nowDate":"Sep 7, 2024, 12:00:00 AM","nowTime":"2024-09-07","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/personal/search-results.html" }

Redeem Free Data with These Simple Steps​

Step 1

Step 1:

 

Download and log in to the MyUMobile App


Not yet a MyUMobile App user?
Download Now:

Step 2

Step 2:

 

Navigate to “ALL SERVICES”,
click “Redeem FREE Data” icon
to redeem the Free Data.

Step 3

Step 3:

 

Redeem the Free Data
via “Redeem FREE Data” page.

The Only App You Will Need!

The MyUMobile App is greater than ever. Stay on top of your U Mobile account without ever leaving your couch! ​

log-in-conveniently ​

Log In Conveniently ​

Launch the MyUMobile App, enter your registered U Mobile number, complete the OTP verification and login seamlessly.​

Pay Bills Easily ​

Pay Bills Easily ​

​Skip the queues! Check and settle your monthly bills easily via the app.​

Purchase Add-Ons​

Purchase Add-Ons​

No more worrying about depleting data or credit. Reload anytime, anywhere - even for friends too!​

Activate Data Roaming

Activate Data Roaming

Stay connected throughout your travels. Activate Roaming and IDD with just a few taps.

Earn Unbeatable Rewards

Earn Unbeatable Rewards

​Grab exciting rewards and discounts daily, so you don't have to wait for your birthday!​

Fast Customer Service

Fast Customer Service

Channel your inquiries and get customer support in a faster and easier way.​

Check Balance Anytime ​

Check Balance Anytime ​

Never run low on credit again! Check your remaining prepaid credit balance on-the-go.

​Monitor Your Account

​Monitor Your Account

​Stay on top of your data usage, voice minutes and bills anytime, anywhere.

Activate Auto Debit​

Activate Auto Debit​

Activate Auto Debit via the MyUMobile App for worry free prompt payments.

Frequently Asked Questions

Get your questions answered here.​

{ "dropdownFaqProperties": [ { "title": "Home", "value": "home", "url": "/content/u-mobile/en/personal/home.html", "isGroupLabel": true, "childList": [] }, { "title": "Devices", "value": "devices", "url": "/content/u-mobile/en/personal/devices.html", "isGroupLabel": true, "childList": [ { "title": "5G Devices", "value": "5g-devices-original", "url": "/content/u-mobile/en/personal/devices/5g-devices-original.html" }, { "title": "Latest 5G Devices", "value": "5g-devices", "url": "/content/u-mobile/en/personal/devices/5g-devices.html" }, { "title": "5G Devices", "value": "5g-devices1", "url": "/content/u-mobile/en/personal/devices/5g-devices1.html" }, { "title": "Unbeatable 5G Devices", "value": "unbeatable-5g-devices", "url": "/content/u-mobile/en/personal/devices/unbeatable-5g-devices.html" } ] }, { "title": "Broadband", "value": "broadband", "url": "/content/u-mobile/en/personal/broadband.html", "isGroupLabel": true, "childList": [ { "title": "Fibre Broadband", "value": "fibre-broadband", "url": "/content/u-mobile/en/personal/broadband/fibre-broadband.html" }, { "title": "U Home 5G", "value": "u-home-5g", "url": "/content/u-mobile/en/personal/broadband/u-home-5g.html" }, { "title": "U Home 5G x sooka Premium", "value": "u-home-5g-sooka", "url": "/content/u-mobile/en/personal/broadband/u-home-5g-sooka.html" }, { "title": "U Home Fibre", "value": "u-home-fibre", "url": "/content/u-mobile/en/personal/broadband/u-home-fibre.html" } ] }, { "title": "Lifestyle", "value": "lifestyle", "url": "/content/u-mobile/en/personal/lifestyle.html", "isGroupLabel": true, "childList": [ { "title": "Entertainment", "value": "entertainment", "url": "/content/u-mobile/en/personal/lifestyle/entertainment.html" }, { "title": "Carrier Billing", "value": "carrier-billing", "url": "/content/u-mobile/en/personal/lifestyle/carrier-billing.html" }, { "title": "Others ", "value": "others", "url": "/content/u-mobile/en/personal/lifestyle/others.html" }, { "title": "Financial", "value": "financial", "url": "/content/u-mobile/en/personal/lifestyle/financial.html" }, { "title": "Travel", "value": "travel", "url": "/content/u-mobile/en/personal/lifestyle/travel.html" } ] }, { "title": "Deals", "value": "deals", "url": "/content/u-mobile/en/personal/deals.html", "isGroupLabel": true, "childList": [ { "title": "Maybank Merdeka Exclusive", "value": "maybank-merdeka-exclusive", "url": "/content/u-mobile/en/personal/deals/maybank-merdeka-exclusive.html" }, { "title": "Travel with U", "value": "travel-with-u", "url": "/content/u-mobile/en/personal/deals/travel-with-u.html" }, { "title": "Pakej Rahmah Siswa", "value": "pakej-rahmah", "url": "/content/u-mobile/en/personal/deals/pakej-rahmah.html" }, { "title": "Public Bank Exclusive", "value": "public-bank-exclusive", "url": "/content/u-mobile/en/personal/deals/public-bank-exclusive.html" }, { "title": "Free Data for First Time App Users", "value": "free-data-first-time-app-users", "url": "/content/u-mobile/en/personal/deals/free-data-first-time-app-users.html" }, { "title": "sooka Premium Merdeka Extravaganza", "value": "sooka-premium-merdeka-extravaganza", "url": "/content/u-mobile/en/personal/deals/sooka-premium-merdeka-extravaganza.html" }, { "title": "Pay Nothing for 6 Months", "value": "iphone-rm0", "url": "/content/u-mobile/en/personal/deals/iphone-rm0.html" }, { "title": "TNG's Exclusive Prepaid Plan Campaign", "value": "tng-exclusive-prepaid", "url": "/content/u-mobile/en/personal/deals/tng-exclusive-prepaid.html" }, { "title": "App-tastic Weekly Giveaway", "value": "app-tastic-weekly-giveaway", "url": "/content/u-mobile/en/personal/deals/app-tastic-weekly-giveaway.html" }, { "title": "Raya-vaganza Rewards", "value": "raya-vaganza-rewards", "url": "/content/u-mobile/en/personal/deals/raya-vaganza-rewards.html" }, { "title": "Raya Shopping Spree", "value": "raya-shopping-spree", "url": "/content/u-mobile/en/personal/deals/raya-shopping-spree.html" }, { "title": "MyUMobile Rewards", "value": "giler-rewards", "url": "/content/u-mobile/en/personal/deals/giler-rewards.html" }, { "title": "Prepaid Promo", "value": "good-deals-for-u", "url": "/content/u-mobile/en/personal/deals/good-deals-for-u.html" }, { "title": "Samsung TV", "value": "samsung-tv", "url": "/content/u-mobile/en/personal/deals/samsung-tv.html" } ] }, { "title": "Why U Mobile", "value": "why-u-mobile", "url": "/content/u-mobile/en/personal/why-u-mobile.html", "isGroupLabel": true, "childList": [] }, { "title": "Support", "value": "support", "url": "/content/u-mobile/en/personal/support.html", "isGroupLabel": true, "childList": [ { "title": "FAQs", "value": "faqs", "url": "/content/u-mobile/en/personal/support/faqs.html" }, { "title": "Find a Store", "value": "store-finder", "url": "/content/u-mobile/en/personal/support/store-finder.html" }, { "title": "Terms & Conditions", "value": "terms-conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions.html" }, { "title": "Contact Us", "value": "contact-us", "url": "/content/u-mobile/en/personal/support/contact-us.html" }, { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/en/personal/support/myumobile-app.html" }, { "title": "Important Notices", "value": "important-notices", "url": "/content/u-mobile/en/personal/support/important-notices.html" }, { "title": "Self Help ", "value": "self-help", "url": "/content/u-mobile/en/personal/support/self-help.html" }, { "title": "Scam Awareness", "value": "scam-awareness", "url": "/content/u-mobile/en/personal/support/scam-awareness.html" }, { "title": "Network", "value": "network", "url": "/content/u-mobile/en/personal/support/network.html" }, { "title": "Port Out Survey Form", "value": "posurvey", "url": "/content/u-mobile/en/personal/support/posurvey.html" } ] }, { "title": "Error Message", "value": "error-message", "url": "/content/u-mobile/en/personal/error-message.html", "isGroupLabel": true, "childList": [] }, { "title": "Search Results", "value": "search-results", "url": "/content/u-mobile/en/personal/search-results.html", "isGroupLabel": true, "childList": [] }, { "title": "Offline Device Stock Check", "value": "offline-device-stock-check", "url": "/content/u-mobile/en/personal/offline-device-stock-check.html", "isGroupLabel": true, "childList": [] }, { "title": "U Mobile Prepaid Top-Up | Instant Mobile Credit Reload", "value": "prepaid-top-up", "url": "/content/u-mobile/en/personal/prepaid-top-up.html", "isGroupLabel": true, "childList": [ { "title": "Prepaid Top Up Status", "value": "prepaid-top-up-status", "url": "/content/u-mobile/en/personal/prepaid-top-up/prepaid-top-up-status.html" } ] }, { "title": "Online Bill Payment​", "value": "postpaid-pay-bill", "url": "/content/u-mobile/en/personal/postpaid-pay-bill.html", "isGroupLabel": true, "childList": [ { "title": "Postpaid Pay Bill Status", "value": "postpaid-pay-bill-status", "url": "/content/u-mobile/en/personal/postpaid-pay-bill/postpaid-pay-bill-status.html" } ] }, { "title": "site-maintenance", "value": "site-maintenance", "url": "/content/u-mobile/en/personal/site-maintenance.html", "isGroupLabel": true, "childList": [] }, { "title": "5G Now", "value": "5g-now", "url": "/content/u-mobile/en/personal/5g-now.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/u-mobile/en/personal/deals/free-data-first-time-app-users.html", "breadCrumbs": [] }
faq personal postpaid
{ "siteTheme": "theme-personal" }
We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. Click ‘Proceed’ to enjoy optimal performance. View our Privacy Notice to learn more.