{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/personal/search-results.html" }

Suggested Search

Popular Search

Popular on U Mobile

5G Phone Buy 1 Free 1

5G Phone Buy 1 Free 1

Enjoy Buy 1 Free 1 deals on 5G Android phones with U Family. Get flagship devices, shared data and free roaming in 60+ destinations. Find out more.

RM0 iPhone Promo

RM0 iPhone Promo

Own an iPhone 16e, 15 pro, & 15 pay RM0 for the first 6 months. Get free global roaming & 1,000GB of high-speed 5G data on your new phone, only with U Mobile.

Unbeatable 5G Devices

Unbeatable 5G Devices

Browse our amazing selection of FREE Unbeatable 5G devices with 1,000GB of high-speed 5G data for all your mobile activities. Click here for more!

iPhone 16 Series

iPhone 16 Series

Experience unbeatable savings & flexibility with iPhone 16 Series via U Mobile's Postpaid plans. Enjoy 0% instalment with U PayLater. Sign up today!

Wireless

Enjoy fibre-like speeds with U Home 5G! This wireless broadband comes with unlimited internet plans that include free Game-Grade Router 5G or Samsung TV. Get now!

Postpaid Plans

Subscribe to U Mobile's Postpaid Data Plans - U Postpaid 38, 68 & 98. Enjoy Ultra Hotspot on 4G and 5G network & Unlimited Local Calls from RM38/mth. Get it now!

Data Plans

Enjoy faster Unlimited Prepaid Data at only RM25/month. Stream, game, and socialise non-stop with lightning speed on U Prepaid, Malaysia's best 5G Prepaid plan.

Mobile Plans

Devices

Broadband

Lifestyle

Deals Support ULTRA5G

Mobile Plans

Devices

Broadband

Lifestyle

Deals

Support

ULTRA5G

App Data Deletion Request

Submit your app data deletion request below, and our team will get back to you shortly.

This form is specifically for users to delete their app account on MyUMobile App only. Submitting this form will not delete your current Prepaid/Postpaid/Broadband subsription.

Data that will be deleted :

App Account login id
Vouchers
Special Offers

{ "formName": "SPONSORSHIP\u002DREQUEST\u002DPERSONAL", "submitEndpoint": "/content/u-mobile/en/personal/support/contact-us/data-deletion-request/jcr:content/root/layout_container/background_content/layout_container/form_container.submit", "reCaptchaSiteKey": "6LeMFacbAAAAAEfU7KZwkk0q90WIljTbk90Rr_Fj" }

App Account Details

{ "internalValue": "", "isDisabled": false, "rules": { "required": true, "min": 0, "max": 999, "regex": " " }, "regexProp": " " }

Name *

{ "internalValue": "", "isDisabled": false, "rules": { "required": true, "min": 0, "max": 999, "regex": " " }, "regexProp": " " }

U Mobile Number *

{ "internalValue": "", "isDisabled": false, "rules": { "required": true, "min": 0, "max": 999, "regex": " " }, "regexProp": " " }

Email address *

1. For more information on MyUMobile App, please refer to these FAQs.

2. This process can be performed in the MyUmobile App as well. Please refer to this FAQ on how to perform app data deletion on MyUMobile App.

Please check your connection and try again.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for reaching out to U Mobile!

We have received your enquiry and a Customer Service Executive will be in touch with you through email.

Back To Home

Oops sorry! Please try again.

For network related FAQ visit here

More Ways to Reach Out

Whether it’s through the MyUMobile App or social media, getting in touch is quick and easy.

MyUMobile App

Enjoy a better, faster and safer experience today!

Download App

Download App

Facebook

Drop us your message on Messenger.

Chat Now

Instagram

Have questions? Feel free to DM us!

DM Now

{ "siteTheme": "theme-personal" }

We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. Click ‘Proceed’ to enjoy optimal performance. View our Privacy Notice to learn more.