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App Data Deletion Request

Submit your app data deletion request below, and our team will get back to you shortly.

This form is specifically for users to delete their app account on MyUMobile App only. Submitting this form will not delete your current Prepaid/Postpaid/Broadband subsription. 

Data that will be deleted :

  • App Account login id
  • Vouchers
  • Special Offers
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App Account Details

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{ "internalValue": "", "isDisabled": false, "rules": { "required": true, "min": 0, "max": 999, "regex": " " } }

{ "internalValue": "", "isDisabled": false, "rules": { "required": true, "min": 0, "max": 999, "regex": " " } }

1. For more information on MyUMobile App, please refer to these FAQs.

2. This process can be performed in the MyUmobile App as well. Please refer to this FAQ on how to perform app data deletion on MyUMobile App.

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Need to speak with a support executive? Call us at

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