{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 35, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eOur Online Store is currently undergoing a scheduled maintenance upgrade from 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":12,"day":12},"instant":{"seconds":1733932800,"nanos":0},"nowDate":"Dec 12, 2024, 12:00:00 AM","nowTime":"2024-12-12","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eKindly visit our \u003ca href\u003d\"/content/u-mobile/en/personal/support/store-finder.html\" target\u003d\"_blank\"\u003enearest store\u003c/a\u003e for assistance on purchases \u0026amp; port-in requests. Thank you.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":12,"day":12},"instant":{"seconds":1733932800,"nanos":0},"nowDate":"Dec 12, 2024, 12:00:00 AM","nowTime":"2024-12-12","validTime":0}] }

{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/personal/search-results.html" }

Suggested Search

Popular Search

Popular on U Mobile

iPhone 16

Unbeatable savings & flexibility with your iPhone 16 via the all-new U Postpaid plans. Enjoy 0% instalment with U PayLater. Sign up today!

Unbeatable 5G Devices

Unbeatable 5G Devices

Browse our amazing selection of FREE Unbeatable 5G devices with 1,000GB of high-speed 5G data for all your mobile activities. Click here for more!

Wireless

Experience fibre-like speeds with U Home 5G and get a Samsung TV. Plus, enjoy a Wi-Fi 6 5G router for seamless connectivity across all your devices.

iPhone 15 Pro

Unbeatable savings & flexibility with your iPhone 15 Pro via Unbeatable 5G U Postpaid plans. Enjoy 0% instalment with U PayLater. Sign up today!

Postpaid Plans

Enjoy up to 6 lines sharing 1000GB 5G data & free global roaming with U Postpaid plans. Enjoy more with U Family 128, get 1000GB 5G data & global roaming among 4 lines.

Data Plans

The No.1 Unlimited Prepaid, now 2X faster only RM25/mth! Stream, game, and social non-stop with lightning speed on U Prepaid.

Devices

Own the latest 5G Devices with U PayLater or U SaveMore.

Mobile Plans

Devices

Broadband

Lifestyle

Deals Support Get 5G

Mobile Plans

Devices

Broadband

Lifestyle

Deals

Support

Get 5G

App Data Deletion Request

Submit your app data deletion request below, and our team will get back to you shortly.

This form is specifically for users to delete their app account on MyUMobile App only. Submitting this form will not delete your current Prepaid/Postpaid/Broadband subsription.

Data that will be deleted :

App Account login id
Vouchers
Special Offers

{ "formName": "SPONSORSHIP\u002DREQUEST\u002DPERSONAL", "submitEndpoint": "/content/u-mobile/en/personal/support/contact-us/data-deletion-request/jcr:content/root/layout_container/background/background-content/layout_container/form_container.submit", "reCaptchaSiteKey": "6LeMFacbAAAAAEfU7KZwkk0q90WIljTbk90Rr_Fj" }

App Account Details

{ "internalValue": "", "isDisabled": false, "rules": { "required": true, "min": 0, "max": 999, "regex": " " }, "regexProp": " " }

Name *

{ "internalValue": "", "isDisabled": false, "rules": { "required": true, "min": 0, "max": 999, "regex": " " }, "regexProp": " " }

U Mobile Number *

{ "internalValue": "", "isDisabled": false, "rules": { "required": true, "min": 0, "max": 999, "regex": " " }, "regexProp": " " }

Email address *

1. For more information on MyUMobile App, please refer to these FAQs.

2. This process can be performed in the MyUmobile App as well. Please refer to this FAQ on how to perform app data deletion on MyUMobile App.

Please check your connection and try again.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for reaching out to U Mobile!

We have received your enquiry and a Customer Service Executive will be in touch with you through email.

Back To Home

Oops sorry! Please try again.

For network related FAQ visit here

Contact Us

Alternatively, get in touch with us from any of the following channels:

MyUMobile App

Reach out to us through the MyUMobile App.

Download App

Facebook

Drop us your message on Messenger.

Chat Now

Instagram

Have questions? Feel free to DM us!

DM Now

Call Us

Need to speak with a support executive? Call us at

+6018 388 1318

MyUMobile App

Reach out to us through the MyUMobile App.

Download App

Facebook

Drop us your message on Messenger.

Chat Now

Instagram

Have questions? Feel free to DM us!

DM Now

Call Us

Need to speak with a support executive? Call us at

+6018 388 1318

{ "siteTheme": "theme-personal" }

We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. Click ‘Proceed’ to enjoy optimal performance. View our Privacy Notice to learn more.