Our New U Postpaid™ Plans are finally here. Enjoy interest-Free instalment with U PayLater™ & unbeatable device savings with U SaveMore™. Check it out now!
This is a limited-time offer that allows you to enjoy a free device when you take up/have an existing Postpaid plan and register an extra line under your name (Giler Unlimited Postpaid GX68). It enables you to own a better range of devices, while enjoying 2 Unlimited Postpaid plans.
Both Postpaid lines will be in a 24 months contract and you will get a free device or enjoy a subsidised device price, depending on the selected device.
No. Both lines must not have any contract.
You are welcome to upgrade your plan to a higher rate plan, However, do take note that an 'Early Termination Penalty' will be applicable if you choose to downgrade any one of the 2 lines.
For new customers: If you sign up for a Postpaid Line and add another Giler Unlimited Postpaid GX68 line, you will be under a 24 months contract for both lines. Do take note that a device upfront payment is required for new customers.
For existing customers, refer to the table below:
Existing Line - SIM1
|New Line - SIM2||Free Device*|
Giler Unlimited Postpaid GX68 (RM68)
Add a new line Giler Unlimited Postpaid GX68 (RM68)
|View our latest devices here.|
Unlimited HERO Postpaid P79 (RM79)
Unlimited HERO Postpaid P99 (RM99)
Unlimited HERO Postpaid P139 (RM139)
*Free device is only available for eligible customers.
Contract freedom means you have the ability to terminate your service at any time. However, if you terminate or downgrade your current plan or change to another rate plan before the expiry of the commitment period, the following will be applicable:
For customers who have paid the Upfront Payment (not entitled to the Upfront Payment waiver), your remaining monthly rebate subsidy will be forfeited.
For customers who are entitled to the Upfront Payment waiver, you will be required to refund the balance of the device subsidy amount (Upfront Payment). The device subsidy balance will be calculated as per the following:
Subsidy amount (Upfront Payment) / Commitment period x Remaining number of months = The refund balance
The remaining number of months will include the month during which you terminated the Service. For example, if you are subscribed to a P79 Postpaid plan with any device and you terminate on the 7th month, you are required to refund RM480 / 24 months x 18 months = RM360.
No. This is because both lines are already under contracts.
U Mobile Samsung Galaxy S22 Ultra 5G | S22+ 5G | S22 5G Pre-order is only opened for U Mobile Online Store.
This pre-order campaign is from 15th Feb – 3rd Mar 2022, limited quantity availability on a first-come, first-served basis.
This Campaign is open to eligible existing and new U Mobile Postpaid subscribers.
Your purchased device and U Mobile SIM card (if any) together with the rewards will be shipped from 4th March 2022 onwards provided there is no restriction of movement. However, U Mobile reserves the right to extend the delivery schedule.
Upon receiving your pre-order device, you are required to redeem your Samsung Online store e-voucher between 23rd February 2022 until 30th March 2022.
Please note that
a. No change or credit will be given in the event that the e-Voucher value exceeds the total cost of the purchased item.
b. The Customer will be required to top up if the value of the purchased item exceed the e-Voucher value.
Customer will be directed to iPay88's website to make payment for the order. Upon successful payment, the Customer will receive an e-Receipt from iPay88 indicating that payment has been made, and an Order Confirmation e-mail from Samsung.
Any payment made is not refundable and not transferrable
If you have any query to Samsung’s e-Voucher redemption or usage, please call Samsung Consumer Service at 1-800-88-9999.
If you require further assistance, you can get in touch with us via the following channels.
Reach out to us through the MyUMobile App.
Drop us your message on Messenger.
Tweet us your enquiries and we will get back to you as soon as we can!