{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/personal/search-results.html" }
U Mobile
Mobile Plans
Devices
Broadband
Lifestyle
Deals
Support
Next Gen 5G
My Account

Suggested Search

Popular Search

Popular on U Mobile

Pre-order Samsung Galaxy Z Fold7 & Flip7
Pre-order Samsung Galaxy Z Fold7 & Flip7

Pre-order the Galaxy Z Fold7 and score a Galaxy Z Flip7 for RM0. Enjoy 1,000GB data, free roaming in over 60 destinations, and 0% instalment with U PayLater. Get yours now!
RM0 iPhone Promo
RM0 iPhone Promo

Own an iPhone 16e, 15 pro, & 15 pay RM0 for the first 6 months. Get free global roaming & 1,000GB of high-speed 5G data on your new phone, only with U Mobile.
Unbeatable 5G Devices
Unbeatable 5G Devices

Browse our amazing selection of FREE Unbeatable 5G devices with 1,000GB of high-speed 5G data for all your mobile activities. Click here for more!
iPhone 16 Series
iPhone 16 Series

Experience unbeatable savings & flexibility with iPhone 16 Series via U Mobile's Postpaid plans. Enjoy 0% instalment with U PayLater. Sign up today!
Wireless
Wireless

Enjoy fibre-like speeds with U Home 5G! This wireless broadband comes with unlimited internet plans that include free Game-Grade Router 5G or Samsung TV. Get now!
Postpaid Plans
Postpaid Plans

Subscribe to U Mobile's Postpaid Data Plans - U Postpaid 38, 68 & 98. Enjoy Ultra Hotspot on 4G and 5G network & Unlimited Local Calls from RM38/mth. Get it now!
Data Plans
Data Plans

Enjoy faster Unlimited Prepaid Data at only RM25/month. Stream, game, and socialise non-stop with lightning speed on U Prepaid, Malaysia's best 5G Prepaid plan.
Latest 5G Devices
Latest 5G Devices

Enjoy unbeatable savings & flexibility with U PayLater when you purchase the latest 5G phones along with U Mobile's U Postpaid plans. Get to know more now.
Mobile Plans
Devices
Broadband
Lifestyle
Deals
Support
Next Gen 5G
{ "layout": "fixed-width-carousel", "autoRotationDuration": 0, "useNumberPagination": false }

CreditSOS is Here for You

Choose from RM1, RM2, RM3, RM5 or RM10 Prepaid credit in advance.​

its simple

It's Simple

Request for backup with CreditSOS via App, SMS, or UMB.​

its instant

It's Instant

Get Prepaid credit advance within seconds. ​

its convenient

It's Convenient

Subscribe to automatic top-ups and never run low on credit again. ​

Disclaimer: ​

*Advanced Prepaid credit and service fee will be deducted from your next top up.​

**Every RM1 credit granted is valid for 1 day only. ​

 

How to Request CreditSOS

{ "componentId": "yyGSBJc" }
APP
SMS 
UMB 
Automated Subscription via App
Automated Subscription via SMS ​
Automated Subscription via UMB​
{ "stepList": [{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/20240515/creditSOS_step1_EN.svg","stepTitle":"Step 1​","stepDesc":"Navigate to \u0026quot;Top Up \u0026amp; Credit\u0026quot; in the main menu.","step":1},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/20240515/creditSOS_step2_EN.svg","stepTitle":"Step 2","stepDesc":"Tap on \u0026quot;CreditSOS\u0026quot; to begin.","step":2},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/20240515/creditSOS_step3_EN.svg","stepTitle":"Step 3","stepDesc":"Select \u0026quot;Request CreditSOS\u0026quot; to proceed.","step":3}] }
  1. img alt
    {{item.step}}

    {{item.stepTitle}}

  1. img alt
    {{item.step}}

    {{item.stepTitle}}
{ "stepList": [{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/01-send-sos.svg","stepTitle":"Step 1​","stepDesc":"Send \u003cb\u003eSOS1, SOS2, SOS3, SOS5, SOS10\u003c/b\u003e via SMS to\u003cb\u003e 28120\u003c/b\u003e. ​","step":1},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/02-confirm-request.svg","stepTitle":"Step 2","stepDesc":"Confirm\u0026nbsp;request and\u0026nbsp;receive Prepaid\u0026nbsp;credit\u0026nbsp;in your account\u0026nbsp;instantly.\u0026nbsp;​","step":2},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/03-success.svg","stepTitle":"Step 3","stepDesc":"The credit and service fee will be deducted from your next top-up. ​","step":3}] }
  1. img alt
    {{item.step}}

    {{item.stepTitle}}

  1. img alt
    {{item.step}}

    {{item.stepTitle}}
{ "stepList": [{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-share/request-and-transfer-credit/20240723/UMB-Step01-Icon.svg","stepTitle":"Step 1​","stepDesc":"Dial \u003cb\u003e*118*2#\u003c/b\u003e for the 5G-Ready Prepaid Rate Plan or\u003cb\u003e *118*3#\u003c/b\u003e for the Other Prepaid Rate Plans.","step":1},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/02-choose-amount.svg","stepTitle":"Step 2","stepDesc":"Choose\u0026nbsp;your amount and\u0026nbsp;receive Prepaid\u0026nbsp;credit\u0026nbsp;in your\u0026nbsp;account\u0026nbsp;instantly.\u0026nbsp;​","step":2},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/03-success (1).svg","stepTitle":"Step 3","stepDesc":"The credit and service fee will be deducted from your next top-up. ​","step":3}] }
  1. img alt
    {{item.step}}

    {{item.stepTitle}}

  1. img alt
    {{item.step}}

    {{item.stepTitle}}
{ "stepList": [{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/20240515/creditSOS_step1_EN.svg","stepTitle":"Step 1​","stepDesc":"Navigate to \u0026quot;\u003ca href\u003d\"https://m.u.my/ynVhCFHbtQEk76227?utm_source\u003dwebsite_CSOS_en\"\u003eTop Up \u0026amp; Credit\u003c/a\u003e\u0026quot; in the main menu.","step":1},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/20240515/creditSOS_step2_EN.svg","stepTitle":"Step 2","stepDesc":"Tap on \u0026quot;CreditSOS\u0026quot; to begin.","step":2},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/20250408/step3_EN_automated-subscription-via-app.svg","stepTitle":"Step 3","stepDesc":"Choose \u0026quot;Automated CreditSOS Subscription\u0026quot;.","step":3},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/20250408/step4_EN_automated-subscription-via-app.svg","stepTitle":"Step 4","stepDesc":"Select \u0026quot;Yes, I want to subscribe\u0026quot; to proceed.","step":4}] }
  1. img alt
    {{item.step}}

    {{item.stepTitle}}

  1. img alt
    {{item.step}}

    {{item.stepTitle}}
{ "stepList": [{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/01-on-acr.svg","stepTitle":"Step 1​","stepDesc":"Register for automated CreditSOS via SMS by sending \u003cb\u003eON ACR\u003c/b\u003e to \u003cb\u003e28120. ​\u003c/b\u003e","step":1},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/02-confirmation-sms.svg","stepTitle":"Step 2","stepDesc":"Receive SMS confirmation and automatically get credit advance when your balance reaches RM1.50 and below.​","step":2},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/03-success (2).svg","stepTitle":"Step 3","stepDesc":"The credit and service fee will be deducted from your next top-up. ","step":3}] }
  1. img alt
    {{item.step}}

    {{item.stepTitle}}

  1. img alt
    {{item.step}}

    {{item.stepTitle}}
{ "stepList": [{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-share/request-and-transfer-credit/20240723/UMB-Step01-Icon.svg","stepTitle":"Step 1​","stepDesc":"To register for automated CreditSOS, dial \u003cb\u003e*118*2#\u003c/b\u003e for the 5G-Ready Prepaid Rate Plan or \u003cb\u003e*118*3#\u003c/b\u003e for the Other Prepaid Rate Plans.","step":1},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/01-dial-118-3-8-2.svg","stepTitle":"Step 2","stepDesc":"Receive SMS confirmation and automatically get credit advance when your balance reaches RM1.50 and below.​","step":2},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/03-success (3).svg","stepTitle":"Step 3","stepDesc":"The credit and service fee will be deducted from your next top-up. ​","step":3}] }
  1. img alt
    {{item.step}}

    {{item.stepTitle}}

  1. img alt
    {{item.step}}

    {{item.stepTitle}}
Switch to U

Switch to U

Enjoy more awesome perks and rebates when you Switch to U!

Learn More
MyUmobile App

Get MyUMobile App Now!

Enjoy a better, faster and safer experience today!

Learn more
Learn More

Frequently Asked Questions

{ "componentId": "oyB__M4" }
CreditSOS Service
{ "dropdownFaqProperties": [ { "title": "FAQs", "value": "faqs", "url": "/content/u-mobile/en/personal/support/faqs.html", "isGroupLabel": true, "childList": [ { "title": "Online Store", "value": "online-store", "url": "/content/u-mobile/en/personal/support/faqs/online-store.html" }, { "title": "Devices", "value": "devices", "url": "/content/u-mobile/en/personal/support/faqs/devices.html" }, { "title": "Mobile Plans", "value": "mobile-plans", "url": "/content/u-mobile/en/personal/support/faqs/mobile-plans.html" }, { "title": "Broadband", "value": "broadband", "url": "/content/u-mobile/en/personal/support/faqs/broadband.html" }, { "title": "Digital Services", "value": "digital-services", "url": "/content/u-mobile/en/personal/support/faqs/digital-services.html" }, { "title": "Happenings", "value": "happenings", "url": "/content/u-mobile/en/personal/support/faqs/happenings.html" }, { "title": "Value Added Services ", "value": "value-added-services", "url": "/content/u-mobile/en/personal/support/faqs/value-added-services.html" }, { "title": "General Enquiries", "value": "general-enquiries", "url": "/content/u-mobile/en/personal/support/faqs/general-enquiries.html" }, { "title": "Service Tax", "value": "service-tax", "url": "/content/u-mobile/en/personal/support/faqs/service-tax.html" }, { "title": "Others ", "value": "others", "url": "/content/u-mobile/en/personal/support/faqs/others.html" } ] }, { "title": "Find a Store", "value": "store-finder", "url": "/content/u-mobile/en/personal/support/store-finder.html", "isGroupLabel": true, "childList": [] }, { "title": "Terms & Conditions", "value": "terms-conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions.html", "isGroupLabel": true, "childList": [ { "title": "Promotion", "value": "promotion", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion.html" }, { "title": "General", "value": "general", "url": "/content/u-mobile/en/personal/support/terms-conditions/general.html" }, { "title": "Others", "value": "others", "url": "/content/u-mobile/en/personal/support/terms-conditions/others.html" }, { "title": "Broadband", "value": "broadband", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband.html" }, { "title": "Campaign", "value": "campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign.html" }, { "title": "Prepaid", "value": "prepaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid.html" }, { "title": "Postpaid", "value": "postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid.html" } ] }, { "title": "Contact Us", "value": "contact-us", "url": "/content/u-mobile/en/personal/support/contact-us.html", "isGroupLabel": true, "childList": [ { "title": "Sponsorship Request", "value": "sponsorship-request", "url": "/content/u-mobile/en/personal/support/contact-us/sponsorship-request.html" }, { "title": "App Data Deletion Request", "value": "data-deletion-request", "url": "/content/u-mobile/en/personal/support/contact-us/data-deletion-request.html" } ] }, { "title": "Self Help ", "value": "self-help", "url": "/content/u-mobile/en/personal/support/self-help.html", "isGroupLabel": true, "childList": [ { "title": "Upgrade from Prepaid to Postpaid", "value": "upgrade-prepaid-to-postpaid-details-page", "url": "/content/u-mobile/en/personal/support/self-help/upgrade-prepaid-to-postpaid-details-page.html" }, { "title": "Lifetime Rebate for Specially-Abled-Community Content", "value": "lifetime-rebate-for-specially-abled-community-content", "url": "/content/u-mobile/en/personal/support/self-help/lifetime-rebate-for-specially-abled-community-content.html" }, { "title": "eSIM", "value": "esim", "url": "/content/u-mobile/en/personal/support/self-help/esim.html" }, { "title": "Understand Your Bill", "value": "understand-your-bill", "url": "/content/u-mobile/en/personal/support/self-help/understand-your-bill.html" }, { "title": "Bill Payment Methods", "value": "bill-payment-methods", "url": "/content/u-mobile/en/personal/support/self-help/bill-payment-methods.html" }, { "title": "Upgrade Your Plan", "value": "upsize-your-plan", "url": "/content/u-mobile/en/personal/support/self-help/upsize-your-plan.html" }, { "title": "Online Store Line Activation", "value": "online-store-line-activation", "url": "/content/u-mobile/en/personal/support/self-help/online-store-line-activation.html" }, { "title": "Prepaid Registration Guidelines", "value": "prepaid-registration-guideline", "url": "/content/u-mobile/en/personal/support/self-help/prepaid-registration-guideline.html" }, { "title": "Purchase Prepaid Plans Online", "value": "purchase-prepaid-plans-online", "url": "/content/u-mobile/en/personal/support/self-help/purchase-prepaid-plans-online.html" }, { "title": "Prepaid Self-Registration", "value": "prepaid-self-registration", "url": "/content/u-mobile/en/personal/support/self-help/prepaid-self-registration.html" }, { "title": "U Mobile Payments via FPX", "value": "maybank-mgate-guideline", "url": "/content/u-mobile/en/personal/support/self-help/maybank-mgate-guideline.html" }, { "title": "0% Easy Payment Plan", "value": "easy-payment-plan", "url": "/content/u-mobile/en/personal/support/self-help/easy-payment-plan.html" }, { "title": "Manage Your Lines", "value": "manage-your-lines", "url": "/content/u-mobile/en/personal/support/self-help/manage-your-lines.html" }, { "title": "Upgrade Your Plan", "value": "upgrade-your-plan", "url": "/content/u-mobile/en/personal/support/self-help/upgrade-your-plan.html" } ] }, { "title": "Scam Awareness", "value": "scam-awareness", "url": "/content/u-mobile/en/personal/support/scam-awareness.html", "isGroupLabel": true, "childList": [] }, { "title": "Port Out Survey Form", "value": "posurvey", "url": "/content/u-mobile/en/personal/support/posurvey.html", "isGroupLabel": true, "childList": [] }, { "title": "Self Serve", "value": "self-serve", "url": "/content/u-mobile/en/personal/support/self-serve.html", "isGroupLabel": true, "childList": [ { "title": "Top Up", "value": "top-up", "url": "/content/u-mobile/en/personal/support/self-serve/top-up.html" }, { "title": "CreditShare", "value": "credit-share", "url": "/content/u-mobile/en/personal/support/self-serve/credit-share.html" }, { "title": "CreditSOS", "value": "credit-sos", "url": "/content/u-mobile/en/personal/support/self-serve/credit-sos.html" }, { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/en/personal/support/self-serve/myumobile-app.html" } ] }, { "title": "Coverage Map", "value": "coverage-map", "url": "/content/u-mobile/en/personal/support/coverage-map.html", "isGroupLabel": true, "childList": [ { "title": "Network Status", "value": "network-status", "url": "/content/u-mobile/en/personal/support/coverage-map/network-status.html" } ] } ], "dropdownDefault": "/content/u-mobile/en/personal/support/self-serve/credit-sos.html", "breadCrumbs": [] }
{ "siteTheme": "theme-personal" }
We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. Click ‘Proceed’ to enjoy optimal performance. View our Privacy Notice to learn more.
Proceed