{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/personal/search-results.html" }
U Mobile
Mobile Plans
Devices
Broadband
Lifestyle
Deals
Support
Why U Mobile
SHOP

Suggested Search

Popular Search

Popular on U Mobile

Postpaid Plans
Postpaid Plans

Discover our latest Postpaid plans, featuring the New Postpaid 38. Experience UNLIMITED Calls with 30GB of High-Speed Data for only RM38/mth. Get yours today!
All-New Prepaid Plans
All-New Prepaid Plans

UNLIMITED Data & Calls now come with 30 hours Speed Booster! Limited time promo at RM20 /month.
Barulah Raya - Latest 5G Phones
Barulah Raya - Latest 5G Phones

Be 5G-Ready this Raya before it hit the streets! Now you can bring home a brand new 5G phone from RM0, with no upfront payment! Find out more at here!
Mobile Plans
Devices
Broadband
Lifestyle
Deals
Support
Why U Mobile

How to Top up Online

via MyUMobile App​
via U Mobile Self Care Portal​
Online ​
{ "stepList": [{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/top-up/top-up-via-my-u-mobile-app/01-launch-myumobile-app.svg","stepTitle":"Launch MyUMobile App ​","stepDesc":"Select\u0026nbsp;\u003cb\u003eMenu\u003c/b\u003e\u0026nbsp;on the app​.","step":1},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/top-up/top-up-via-my-u-mobile-app/02-select-recipient-account.svg","stepTitle":"Select Recipient\u0027s Account ​","stepDesc":"Choose \u003cb\u003eTop Up My Account\u003c/b\u003e or \u003cb\u003eTop Up For A Friend\u003c/b\u003e tab. ​","step":2},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/top-up/top-up-via-my-u-mobile-app/03-top-up-and-pay.svg","stepTitle":"Top Up and Pay ​","stepDesc":"Select top-up value and payment method. ​","step":3}] }
  1. img alt
    {{item.step}}

    {{item.stepTitle}}

  1. img alt
    {{item.step}}

    {{item.stepTitle}}

Get the All-New MyUMobile App Now!

{ "stepList": [{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/top-up/top-up-via-self-care-portal/01-self-care-login (1).svg","stepTitle":"Self Care Login​","stepDesc":"\u003cp\u003eEnter your mobile number and PIN\u0026nbsp;code.\u0026nbsp;​\u003c/p\u003e\r\n\u003cp\u003e\u003ca href\u003d\"https://portal.u.com.my/selfcare/login.html\"\u003e\u003cu\u003eLogin Now\u003c/u\u003e\u003c/a\u003e\u003c/p\u003e\r\n","step":1},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/top-up/top-up-via-my-u-mobile-app/02-select-recipient-account.svg","stepTitle":"Select Recipient\u0027s Account ​","stepDesc":"Choose \u003cb\u003eTop Up My Account \u003c/b\u003eor \u003cb\u003eTop Up For A Friend \u003c/b\u003etab. ​","step":2},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/top-up/top-up-via-my-u-mobile-app/03-top-up-and-pay.svg","stepTitle":"Top Up and Pay ​","stepDesc":"Select top-up value and payment method. ​","step":3}] }
  1. img alt
    {{item.step}}

    {{item.stepTitle}}

  1. img alt
    {{item.step}}

    {{item.stepTitle}}
{ "stepList": [{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/top-up/top-up-via-online/01-enter-recipient-details.svg","stepTitle":"Enter Recipient Details ​","stepDesc":"Key in a U Mobile number and an email address. ​","step":1},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/top-up/top-up-via-online/02-select-top-up-value.svg","stepTitle":"Select Top-Up Value​","stepDesc":"Choose desired top up value​","step":2},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/top-up/top-up-via-online/03-mode-of-payment.svg","stepTitle":"Pay the Amount ​","stepDesc":"\u003cp\u003eSelect preferred payment method. ​\u003c/p\u003e\r\n\u003cp\u003e\u0026lt;CTA\u0026gt; Top Up Now ​\u003c/p\u003e\r\n","step":3}] }
  1. img alt
    {{item.step}}

    {{item.stepTitle}}

  1. img alt
    {{item.step}}

    {{item.stepTitle}}

How to Top Up using Voucher​

Top-up your prepaid offline using voucher codes. Available at U Mobile Stores, merchant partners, 7-Elevens and ATMs nationwide.​

via UMB​
via SMS​
{ "stepList": [{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/top-up/already-have-a-top-up-code/umb/01-enter-reload-code.svg","stepTitle":"Enter Top Up PIN Code ​","stepDesc":"\u003cp\u003eTop Up Own Number:\u0026nbsp;​\u003c/p\u003e\r\n\u003cp\u003eDial\u0026nbsp;*\u003cb\u003e138\u003c/b\u003e*\u0026lt;14-digit top up\u0026nbsp;PIN\u0026nbsp;code\u0026gt;\u003cb\u003e#\u0026nbsp;​\u003c/b\u003e\u003c/p\u003e\r\n\u003cp\u003e​\u003c/p\u003e\r\n\u003cp\u003eTop Up Other Number:\u0026nbsp;​\u003c/p\u003e\r\n\u003cp\u003eDial\u0026nbsp;*\u003cb\u003e138\u003c/b\u003e*\u0026lt;14-digit top up\u0026nbsp;PIN\u0026nbsp;code\u0026gt;*\u0026lt;recipient number\u0026gt;\u003cb\u003e#\u0026nbsp;\u003c/b\u003e\u003c/p\u003e\r\n","step":1},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/top-up/already-have-a-top-up-code/umb/02-press-call.svg","stepTitle":"Press Call ​","stepDesc":"Check the entered details and press the\u0026nbsp;\u003cb\u003eCall\u003c/b\u003e\u0026nbsp;button.\u0026nbsp;​","step":2},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/top-up/already-have-a-top-up-code/umb/03-wait-for-sms-confirmation.svg","stepTitle":"Wait for SMS Confirmation ​","stepDesc":"Your top up is successful upon receiving\u0026nbsp;an SMS confirmation.\u0026nbsp;​","step":3}] }
  1. img alt
    {{item.step}}

    {{item.stepTitle}}

  1. img alt
    {{item.step}}

    {{item.stepTitle}}
{ "stepList": [{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/top-up/already-have-a-top-up-code/sms/01-enter-voucher-code.svg","stepTitle":"Enter Top Up PIN Code ​","stepDesc":"Key in the 14-digit top up PIN\u0026nbsp;code in an SMS message,\u0026nbsp;\u0026nbsp;​","step":1},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/top-up/already-have-a-top-up-code/sms/02-sms-to-22128.svg","stepTitle":"SMS to 22128 ​","stepDesc":"Send the top up code to\u0026nbsp;\u003cb\u003e22128\u003c/b\u003e.​","step":2},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/top-up/already-have-a-top-up-code/sms/03-wait-for-sms-confirmation (1).svg","stepTitle":"Wait for SMS Confirmation ​","stepDesc":"Your top up is successful upon\u0026nbsp;receiving an SMS confirmation.\u0026nbsp;​","step":3}] }
  1. img alt
    {{item.step}}

    {{item.stepTitle}}

  1. img alt
    {{item.step}}

    {{item.stepTitle}}

More Top Up Options 

Banks 
E-Wallet and Online Partners​
Convenient Store/PetroMart
Hypermart/Supermarket
Others
alliance bank

Alliance Bank

ambank

AmBank

ambank

Agro Bank

bank islam msia

Bank Islam

cimb bank

CIMB

ambank

Hong Leong Bank

ambank

Bank Muamalat

ambank

Bank Rakyat

ambank

Kuwait Finance House

ambank

BSN

ambank

Maybank

ambank

Public Bank

ambank

RHB

ambank

UOB

umobile web

U Mobile's web portal

umobile mobile app

U Mobile's mobile app

lazada

Lazada

touchngo

Touch N' Go

gopayz

GoPayz

shopee

Shopee

7-Eleven

7-Eleven

mynews

myNews.com

kk supermart

KK Supermart

99 speemart

99 Speed Mart

family mart

Family Mart

tf value mart

TF Value

hosimart

Antop(Hospimart)

luan seng

Luan Seng

epay

Pernama

dmart

D'Mart

happy mart

Happy Mart

epay

Shell

epay

Petronas

epay

Petron/Esso Mobil

epay

Caltex

epay

BHP

epay

Mydin

epay

Giant

epay

Aeon

epay

Econsave

epay

Tesco

epay

Village Grocer

epay

AEON Big

epay

Cold Storage

epay

G-Express

epay

Billion

epay

Mercato

Other Retails

epay

Cosway

epay

Watson's

epay

Guardian

epay

Caring

big pharmacy

BIG Pharmacy

epay

Mr D.I.Y.

epay

Ali Maju

epay

Koperasi Unikeb

epay

Sakan

epay

POS Malaysia

mph

MPH

epay

Hai O

sengheng

Senheng

Kiosk

payquik

PayQuik

ALL terminal merchants

epay

e-pay by GHL

mobilityone

MobilityOne

razerpay

Razer

Visit Any U Mobile Stores Near You to Top Up Your Account Validity. 

Extend your account validity and continue  to enjoy unlimited data for 10 apps.  ​

via MyUMobile App​
via UMB​
{ "stepList": [{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/top-up/other-ways-to-topup/other-retailers/01-launch-myumobile-app.png","stepTitle":"Launch MyUMobile App","stepDesc":"Select\u0026nbsp;\u003cb\u003eMenu\u003c/b\u003e\u0026nbsp;on the app.","step":1},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/top-up/other-ways-to-topup/other-retailers/02-select-acc-validity-extension.png","stepTitle":"Select Account Validity Extension ","stepDesc":"Select\u0026nbsp;\u003cb\u003eAccount Validity Extension\u003c/b\u003e\u0026nbsp;to\u0026nbsp;confirm purchase.​","step":2}] }
  1. img alt
    {{item.step}}

    {{item.stepTitle}}

  1. img alt
    {{item.step}}

    {{item.stepTitle}}
{ "stepList": [{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/top-up/other-ways-to-topup/other-retailers/01-enter-shortcode.png","stepTitle":"Enter UMB Code ","stepDesc":"Dial\u0026nbsp;\u003cb\u003e*118*6*2*4#\u003c/b\u003e.\u0026nbsp;","step":1},{"stepImg":"/content/dam/u-mobile/personal/mobile-plans/add-ons/top-up/other-ways-to-topup/other-retailers/02-confirm-purchase.png","stepTitle":"Confirm Purchase","stepDesc":"Press\u0026nbsp;\u003cb\u003eCall\u003c/b\u003e\u0026nbsp;to confirm\u0026nbsp;account\u0026nbsp;validity extension.","step":2}] }
  1. img alt
    {{item.step}}

    {{item.stepTitle}}

  1. img alt
    {{item.step}}

    {{item.stepTitle}}

Frequently Asked Questions

Get your questions answered here.​

{ "dropdownFaqProperties": [ { "title": "Postpaid", "value": "postpaid", "url": "/content/u-mobile/en/personal/mobile-plans/postpaid.html", "isGroupLabel": true, "childList": [ { "title": "HERO Plus Postpaid", "value": "hero-plus-postpaid", "url": "/content/u-mobile/en/personal/mobile-plans/postpaid/hero-plus-postpaid.html" }, { "title": "Postpaid Add-Ons", "value": "postpaid-add-ons", "url": "/content/u-mobile/en/personal/mobile-plans/postpaid/postpaid-add-ons.html" }, { "title": "Postpaid Plans", "value": "postpaid-plans", "url": "/content/u-mobile/en/personal/mobile-plans/postpaid/postpaid-plans.html" } ] }, { "title": "Prepaid", "value": "prepaid", "url": "/content/u-mobile/en/personal/mobile-plans/prepaid.html", "isGroupLabel": true, "childList": [ { "title": "All-New Prepaid Plans", "value": "u-prepaid", "url": "/content/u-mobile/en/personal/mobile-plans/prepaid/u-prepaid.html" }, { "title": "Unlimited FUNZ Prepaid", "value": "unlimited-funz-starter-pack", "url": "/content/u-mobile/en/personal/mobile-plans/prepaid/unlimited-funz-starter-pack.html" }, { "title": "Giler Unlimited Prepaid", "value": "giler-unlimited-prepaid", "url": "/content/u-mobile/en/personal/mobile-plans/prepaid/giler-unlimited-prepaid.html" }, { "title": " Unlimited Mobile Internet ", "value": "unlimited-mobile-internet", "url": "/content/u-mobile/en/personal/mobile-plans/prepaid/unlimited-mobile-internet.html" }, { "title": "Giler Talk GT30", "value": "giler-talk-gt30", "url": "/content/u-mobile/en/personal/mobile-plans/prepaid/giler-talk-gt30.html" }, { "title": "Daily and Weekly Data Plans", "value": "daily-and-weekly-data-plans", "url": "/content/u-mobile/en/personal/mobile-plans/prepaid/daily-and-weekly-data-plans.html" }, { "title": "EPIKKK Video3", "value": "epikkk-video-3", "url": "/content/u-mobile/en/personal/mobile-plans/prepaid/epikkk-video-3.html" }, { "title": "Indonesia", "value": "indonesia", "url": "/content/u-mobile/en/personal/mobile-plans/prepaid/indonesia.html" }, { "title": "Bangladesh", "value": "bangladesh", "url": "/content/u-mobile/en/personal/mobile-plans/prepaid/bangladesh.html" }, { "title": "Nepal", "value": "nepal", "url": "/content/u-mobile/en/personal/mobile-plans/prepaid/nepal.html" }, { "title": "India", "value": "india", "url": "/content/u-mobile/en/personal/mobile-plans/prepaid/india.html" }, { "title": "Myanmar", "value": "myanmar", "url": "/content/u-mobile/en/personal/mobile-plans/prepaid/myanmar.html" }, { "title": "Pakistan", "value": "pakistan", "url": "/content/u-mobile/en/personal/mobile-plans/prepaid/pakistan.html" }, { "title": "CreditSOS", "value": "credit-sos", "url": "/content/u-mobile/en/personal/mobile-plans/prepaid/credit-sos.html" }, { "title": "CreditShare", "value": "credit-share", "url": "/content/u-mobile/en/personal/mobile-plans/prepaid/credit-share.html" }, { "title": "Top Up", "value": "top-up", "url": "/content/u-mobile/en/personal/mobile-plans/prepaid/top-up.html" } ] }, { "title": "Roaming & IDD ", "value": "roaming-idd", "url": "/content/u-mobile/en/personal/mobile-plans/roaming-idd.html", "isGroupLabel": true, "childList": [ { "title": "U Data Roam ", "value": "u-data-roam", "url": "/content/u-mobile/en/personal/mobile-plans/roaming-idd/u-data-roam.html" }, { "title": "Roaming Rates ", "value": "roaming-rates", "url": "/content/u-mobile/en/personal/mobile-plans/roaming-idd/roaming-rates.html" }, { "title": "Best IDD 1310", "value": "best-idd-1310", "url": "/content/u-mobile/en/personal/mobile-plans/roaming-idd/best-idd-1310.html" }, { "title": "Roam-Onz Global", "value": "roam-onz-global", "url": "/content/u-mobile/en/personal/mobile-plans/roaming-idd/roam-onz-global.html" }, { "title": "Roam-Onz", "value": "roam-onz", "url": "/content/u-mobile/en/personal/mobile-plans/roaming-idd/roam-onz.html" }, { "title": "International Direct Dial (IDD)", "value": "international-direct-dial-idd", "url": "/content/u-mobile/en/personal/mobile-plans/roaming-idd/international-direct-dial-idd.html" }, { "title": "U Data Roam ", "value": "u-data-roam-backup-20220411", "url": "/content/u-mobile/en/personal/mobile-plans/roaming-idd/u-data-roam-backup-20220411.html" } ] }, { "title": "Switch To U ", "value": "switch-to-u", "url": "/content/u-mobile/en/personal/mobile-plans/switch-to-u.html", "isGroupLabel": true, "childList": [ { "title": "Switch to Prepaid", "value": "switch-to-prepaid", "url": "/content/u-mobile/en/personal/mobile-plans/switch-to-u/switch-to-prepaid.html" }, { "title": "Switch to Postpaid", "value": "switch-to-postpaid", "url": "/content/u-mobile/en/personal/mobile-plans/switch-to-u/switch-to-postpaid.html" } ] } ], "dropdownDefault": "/content/u-mobile/en/personal/mobile-plans/prepaid/top-up.html", "breadCrumbs": [] }
More FAQs
faq personal postpaid
{ "siteTheme": "theme-personal" }
We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. Click ‘Proceed’ to enjoy optimal performance. View our Privacy Notice to learn more.
Proceed