{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 35, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eOur Online Store is currently undergoing a scheduled maintenance upgrade from 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":12,"day":13},"instant":{"seconds":1734019200,"nanos":0},"nowDate":"Dec 13, 2024, 12:00:00 AM","nowTime":"2024-12-13","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eKindly visit our \u003ca href\u003d\"/content/u-mobile/en/personal/support/store-finder.html\" target\u003d\"_blank\"\u003enearest store\u003c/a\u003e for assistance on purchases \u0026amp; port-in requests. Thank you.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":12,"day":13},"instant":{"seconds":1734019200,"nanos":0},"nowDate":"Dec 13, 2024, 12:00:00 AM","nowTime":"2024-12-13","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/personal/search-results.html" }

Start Your U Prepaid Journey Today!

simple-easy

Simple & Easy

Just follow the easy steps below and get your SIM activated in no time.

speedy-activation

Speedy Activation

Paperless and instantaneous process that saves your time!

accessible-anywhere

Accessible Anywhere​

Get it done anytime as long as you have an active Internet connection.

Follow these Simple Steps and U Are Good to Go! 

launch-app

Step 1

Launch the MyUMobile App and tap on New Line Self-Registration.

Launch the MyUMobile App and tap on New Line Self-Registration.

scam-sim

Step 2

Please scan your SIM barcode

snap-id

Step 3

Snap a photo of your ID. Malaysians: MyKad, MyPR, MyTentera or MyKAS.
Non-Malaysians: Passport.

scan-face

Step 4

Tap the camera icon to scan your face.

successful

Step 5

Your SIM pack is now successfully registered! U will receive a notification to confirm your activation.

Or Watch this Video Guide on How to Activate Your SIM!

{ "videoComponentId": "BZZED_0" }
Switch to U

Switch to U

Enjoy more awesome perks and rebates when you Switch to U!

MyUmobile App

Get MyUMobile App Now!

Enjoy a better, faster and safer experience today!

Frequently Asked Questions

{ "dropdownFaqProperties": [ { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/en/personal/support/myumobile-app.html", "isGroupLabel": true, "childList": [] }, { "title": "FAQs", "value": "faqs", "url": "/content/u-mobile/en/personal/support/faqs.html", "isGroupLabel": true, "childList": [ { "title": "Online Store", "value": "online-store", "url": "/content/u-mobile/en/personal/support/faqs/online-store.html" }, { "title": "Devices", "value": "devices", "url": "/content/u-mobile/en/personal/support/faqs/devices.html" }, { "title": "Mobile Plans", "value": "mobile-plans", "url": "/content/u-mobile/en/personal/support/faqs/mobile-plans.html" }, { "title": "Broadband", "value": "broadband", "url": "/content/u-mobile/en/personal/support/faqs/broadband.html" }, { "title": "Digital Services", "value": "digital-services", "url": "/content/u-mobile/en/personal/support/faqs/digital-services.html" }, { "title": "Happenings", "value": "happenings", "url": "/content/u-mobile/en/personal/support/faqs/happenings.html" }, { "title": "Value Added Services ", "value": "value-added-services", "url": "/content/u-mobile/en/personal/support/faqs/value-added-services.html" }, { "title": "General Enquiries", "value": "general-enquiries", "url": "/content/u-mobile/en/personal/support/faqs/general-enquiries.html" }, { "title": "Service Tax", "value": "service-tax", "url": "/content/u-mobile/en/personal/support/faqs/service-tax.html" }, { "title": "Others ", "value": "others", "url": "/content/u-mobile/en/personal/support/faqs/others.html" } ] }, { "title": "Find a Store", "value": "store-finder", "url": "/content/u-mobile/en/personal/support/store-finder.html", "isGroupLabel": true, "childList": [] }, { "title": "Terms & Conditions", "value": "terms-conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions.html", "isGroupLabel": true, "childList": [ { "title": "Promotion", "value": "promotion", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion.html" }, { "title": "General", "value": "general", "url": "/content/u-mobile/en/personal/support/terms-conditions/general.html" }, { "title": "Others", "value": "others", "url": "/content/u-mobile/en/personal/support/terms-conditions/others.html" }, { "title": "Broadband", "value": "broadband", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband.html" }, { "title": "Campaign", "value": "campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign.html" }, { "title": "Prepaid", "value": "prepaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid.html" }, { "title": "Postpaid", "value": "postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid.html" } ] }, { "title": "Contact Us", "value": "contact-us", "url": "/content/u-mobile/en/personal/support/contact-us.html", "isGroupLabel": true, "childList": [ { "title": "Sponsorship Request", "value": "sponsorship-request", "url": "/content/u-mobile/en/personal/support/contact-us/sponsorship-request.html" }, { "title": "App Data Deletion Request", "value": "data-deletion-request", "url": "/content/u-mobile/en/personal/support/contact-us/data-deletion-request.html" } ] }, { "title": "Self Help ", "value": "self-help", "url": "/content/u-mobile/en/personal/support/self-help.html", "isGroupLabel": true, "childList": [ { "title": "Upgrade from Prepaid to Postpaid", "value": "upgrade-prepaid-to-postpaid-details-page", "url": "/content/u-mobile/en/personal/support/self-help/upgrade-prepaid-to-postpaid-details-page.html" }, { "title": "Lifetime Rebate for Specially-Abled-Community Content", "value": "lifetime-rebate-for-specially-abled-community-content", "url": "/content/u-mobile/en/personal/support/self-help/lifetime-rebate-for-specially-abled-community-content.html" }, { "title": "eSIM", "value": "esim", "url": "/content/u-mobile/en/personal/support/self-help/esim.html" }, { "title": "Understand Your Bill", "value": "understand-your-bill", "url": "/content/u-mobile/en/personal/support/self-help/understand-your-bill.html" }, { "title": "Bill Payment Methods", "value": "bill-payment-methods", "url": "/content/u-mobile/en/personal/support/self-help/bill-payment-methods.html" }, { "title": "Upsize Your Plan ", "value": "upsize-your-plan", "url": "/content/u-mobile/en/personal/support/self-help/upsize-your-plan.html" }, { "title": "Online Store Line Activation", "value": "online-store-line-activation", "url": "/content/u-mobile/en/personal/support/self-help/online-store-line-activation.html" }, { "title": "Prepaid Registration Guidelines", "value": "prepaid-registration-guideline", "url": "/content/u-mobile/en/personal/support/self-help/prepaid-registration-guideline.html" }, { "title": "Purchase Prepaid Plans Online", "value": "purchase-prepaid-plans-online", "url": "/content/u-mobile/en/personal/support/self-help/purchase-prepaid-plans-online.html" }, { "title": "Prepaid Self-Registration", "value": "prepaid-self-registration", "url": "/content/u-mobile/en/personal/support/self-help/prepaid-self-registration.html" }, { "title": "U Mobile Payments via FPX", "value": "maybank-mgate-guideline", "url": "/content/u-mobile/en/personal/support/self-help/maybank-mgate-guideline.html" }, { "title": "0% Easy Payment Plan", "value": "easy-payment-plan", "url": "/content/u-mobile/en/personal/support/self-help/easy-payment-plan.html" }, { "title": "Manage Your Lines", "value": "manage-your-lines", "url": "/content/u-mobile/en/personal/support/self-help/manage-your-lines.html" } ] }, { "title": "Scam Awareness", "value": "scam-awareness", "url": "/content/u-mobile/en/personal/support/scam-awareness.html", "isGroupLabel": true, "childList": [] }, { "title": "Network", "value": "network", "url": "/content/u-mobile/en/personal/support/network.html", "isGroupLabel": true, "childList": [ { "title": "Jendela", "value": "jendela", "url": "/content/u-mobile/en/personal/support/network/jendela.html" }, { "value": "coverage-map", "url": "/content/u-mobile/en/personal/support/network/coverage-map.html" } ] }, { "title": "Port Out Survey Form", "value": "posurvey", "url": "/content/u-mobile/en/personal/support/posurvey.html", "isGroupLabel": true, "childList": [] }, { "title": "Self Serve", "value": "self-serve", "url": "/content/u-mobile/en/personal/support/self-serve.html", "isGroupLabel": true, "childList": [ { "title": "Top Up", "value": "top-up", "url": "/content/u-mobile/en/personal/support/self-serve/top-up.html" }, { "title": "CreditShare", "value": "credit-share", "url": "/content/u-mobile/en/personal/support/self-serve/credit-share.html" }, { "title": "CreditSOS", "value": "credit-sos", "url": "/content/u-mobile/en/personal/support/self-serve/credit-sos.html" }, { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/en/personal/support/self-serve/myumobile-app.html" } ] }, { "title": "Coverage Map", "value": "coverage-map", "url": "/content/u-mobile/en/personal/support/coverage-map.html", "isGroupLabel": true, "childList": [ { "title": "Network Status", "value": "network-status", "url": "/content/u-mobile/en/personal/support/coverage-map/network-status.html" }, { "title": "Network Status Notification Backup", "value": "network-status-notification-backup", "url": "/content/u-mobile/en/personal/support/coverage-map/network-status-notification-backup.html" } ] } ], "dropdownDefault": "/content/u-mobile/en/personal/support/self-help/prepaid-self-registration.html", "breadCrumbs": [] }
{ "siteTheme": "theme-personal" }
We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. Click ‘Proceed’ to enjoy optimal performance. View our Privacy Notice to learn more.