Self-Registration via MyUMobile App

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Activate Your Prepaid SIM Pack Right Here,
Right Now!

Simple & Easy

Just follow the easy steps below and get your SIM activated in no time.

Speedy Activation

Paperless and instantaneous process that saves your time!

Accessible Anywhere

Get it done anytime as long as you have an active Internet connection.

Follow These Simple Steps And U Are Good to Go!

Step 1

Launch the MyUmobile App and tap on New Line Self-Registration.

Step 2

Please scan your SIM barcode

Step 3

Snap a photo of your ID. Malaysians: MyKad, MyPR, MyTentera or MyKAS.
Non-Malaysians: Passport.

Step 4

Tap the camera icon to scan your face.

Step 5

Your SIM pack is now successfully registered! U will receive a notification to confirm your activation.

Or Watch This Video Guide On How to Activate Your SIM!

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TOP UP, CHECK YOUR BALANCE, GET REWARDS & MORE ON MYUMOBILE APP!

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YOU CAN NOW ACTIVATE YOUR SIM VIA WECHAT TOO!

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Frequently Asked Questions

Get your questions answered here.

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", "value": "11-april-2017", "url": "/content/u-mobile/en/personal/support/important-notices/11-april-2017.html" }, { "title": "We regret to inform our customers that due to an IT system error, there were inaccuracies in U Mobile's March postpaid bills dated 15th March 2017. ", "value": "15-march-2017", "url": "/content/u-mobile/en/personal/support/important-notices/15-march-2017.html" }, { "title": "This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is launching the Survey on Broadcasting Services (Radio and TV) 2017 from 1 February 2017 until 30 June 2017. ", "value": "01-february-2017", "url": "/content/u-mobile/en/personal/support/important-notices/01-february-2017.html" }, { "title": "This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is launching the Internet Users Survey (IUS) 2016. 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We apologise for any inconvenience caused.", "value": "12-february-2015", "url": "/content/u-mobile/en/personal/support/important-notices/12-february-2015.html" }, { "title": "This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Consumer Satisfaction Survey 2015. Canvassing period is from 24 January 2015 until 30 April 2015.", "value": "23-january-2015", "url": "/content/u-mobile/en/personal/support/important-notices/23-january-2015.html" }, { "title": "This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) will be extending the Hand Phone Users Survey 2014. Canvassing period will be extended until 30th November 2014.", "value": "31-october-2014", "url": "/content/u-mobile/en/personal/support/important-notices/31-october-2014.html" }, { "title": "The 10% IDD Top Up Bonus has ended effective 5 September 2014. 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", "value": "23-august-2013", "url": "/content/u-mobile/en/personal/support/important-notices/23-august-2013.html" }, { "title": "Effective 27 July 2013, our new data Pay As You Use (PAYU) rate will be charged at RM0.10/MB. Applicable to both postpaid and prepaid plans.", "value": "27-july-2013", "url": "/content/u-mobile/en/personal/support/important-notices/27-july-2013.html" }, { "title": "As part of our effort to further improve our service, please be advised that scheduled maintenance will be conducted from 11pm on Saturday 20th April till 9am on Sunday 21st April.", "value": "18-april-2013", "url": "/content/u-mobile/en/personal/support/important-notices/18-april-2013.html" }, { "title": "This is to inform that the Suruhanjaya Komunikasi dan Multimedia Malaysia (SKMM) is conducting the Mobile Broadband Users Survey 2013. ", "value": "21-february-2013", "url": "/content/u-mobile/en/personal/support/important-notices/21-february-2013.html" }, { "title": "Consumer Satisfaction Survey - Courier Service (Individual and Business)", "value": "25-november-2021", "url": "/content/u-mobile/en/personal/support/important-notices/25-november-2021.html" }, { "title": "Termination Of Caller Line Identification Restriction (CLIR) Masking Service", "value": "28-june-2023", "url": "/content/u-mobile/en/personal/support/important-notices/28-june-2023.html" }, { "title": "Broadband Quality of Experience Survey 2023 (BQoES 2023)", "value": "15-july-2023", "url": "/content/u-mobile/en/personal/support/important-notices/15-july-2023.html" } ] }, { "title": "Self Help ", "value": "self-help", "url": "/content/u-mobile/en/personal/support/self-help.html", "isGroupLabel": true, "childList": [ { "title": "Upgrade from Prepaid to Postpaid", "value": "upgrade-prepaid-to-postpaid-details-page", "url": "/content/u-mobile/en/personal/support/self-help/upgrade-prepaid-to-postpaid-details-page.html" }, { "title": "Lifetime Rebate for Specially-Abled-Community Content", "value": "lifetime-rebate-for-specially-abled-community-content", "url": "/content/u-mobile/en/personal/support/self-help/lifetime-rebate-for-specially-abled-community-content.html" }, { "title": "eSIM", "value": "esim", "url": "/content/u-mobile/en/personal/support/self-help/esim.html" }, { "title": "Understand Your Bill", "value": "understand-your-bill", "url": "/content/u-mobile/en/personal/support/self-help/understand-your-bill.html" }, { "title": "Bill Payment Methods", "value": "bill-payment-methods", "url": "/content/u-mobile/en/personal/support/self-help/bill-payment-methods.html" }, { "title": "WeChat Prepaid Self-Registration", "value": "wechat-prepaid-self-registration", "url": "/content/u-mobile/en/personal/support/self-help/wechat-prepaid-self-registration.html" }, { "title": "Upsize Your Plan ", "value": "upsize-your-plan", "url": "/content/u-mobile/en/personal/support/self-help/upsize-your-plan.html" }, { "title": "Online Store Line Activation", "value": "online-store-line-activation", "url": "/content/u-mobile/en/personal/support/self-help/online-store-line-activation.html" }, { "title": "Prepaid Registration Guidelines", "value": "prepaid-registration-guideline", "url": "/content/u-mobile/en/personal/support/self-help/prepaid-registration-guideline.html" }, { "title": "Purchase Prepaid Plans Online", "value": "purchase-prepaid-plans-online", "url": "/content/u-mobile/en/personal/support/self-help/purchase-prepaid-plans-online.html" }, { "title": "Prepaid Self-Registration", "value": "prepaid-self-registration", "url": "/content/u-mobile/en/personal/support/self-help/prepaid-self-registration.html" }, { "title": "U Mobile Payments via FPX", "value": "maybank-mgate-guideline", "url": "/content/u-mobile/en/personal/support/self-help/maybank-mgate-guideline.html" } ] }, { "title": "Scam Awareness", "value": "scam-awareness", "url": "/content/u-mobile/en/personal/support/scam-awareness.html", "isGroupLabel": true, "childList": [] }, { "title": "Network", "value": "network", "url": "/content/u-mobile/en/personal/support/network.html", "isGroupLabel": true, "childList": [ { "title": "Coverage Map", "value": "coverage-map", "url": "/content/u-mobile/en/personal/support/network/coverage-map.html" }, { "title": "Jendela", "value": "jendela", "url": "/content/u-mobile/en/personal/support/network/jendela.html" }, { "title": "VoLTE & VoWiFi", "value": "volte-vowifi", "url": "/content/u-mobile/en/personal/support/network/volte-vowifi.html" } ] } ], "dropdownDefault": "/content/u-mobile/en/personal/support/self-help/prepaid-self-registration.html", "breadCrumbs": [] }

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