CreditSOS service allows eligible U Mobile Prepaid subscribers to request for Prepaid credit advance from U Mobile.

CreditSOS offers the following options:

There are 2 types of subscription, which you can see below. The CreditSOS credit advance amount will always be based on your eligibility during time of request, which is determined by U Mobile.

1. Subscribers can request for a one-off subscription:

A. Via SMS by sending one of the keywords below to 28120:

Or

B. Via UMB:

For Active U Mobile Prepaid subscribers ("Active" means able to make and receive call)

5G-Ready Prepaid Rate Plan, dial: *118*2#

Other Prepaid Rate Plan, dial: *118*3#

For Passive U Mobile Prepaid subscribers ("Passive" means not able to access the internet, make outgoing calls and SMS), dial: *118*804#

2. Subscribers can request for automated subscription:

A. Via SMS by sending one of the keywords below to 28120:

B. Via UMB by typing *118*2# (for 5G-Ready Prepaid Rate Plan) or *118*3# (for Other Prepaid Rate Plan)

This CreditSOS Automated Subscription Campaign runs from 13 May 2025 to 7 July 2025 (56 days).

The CreditSOS Automated Subscription Campaign is open to all U Mobile Prepaid subscribers who were not subscribed to CreditSOS Automated prior to the Campaign launch date.

To participate, you must register for the CreditSOS Automated Subscription service AND successfully complete at least 1 CreditSOS subscription via the Automated Subscription channel. ​

​

To register for the CreditSOS Automated Subscription service and participate in this Campaign, follow either of the steps below:

1. Send ON ACR to 28120, OR
2. Dial (for 5G users) *118*2*2*2*1# OR (for non 5G users) *118*3*2*1#

Then,

You are required to successfully perform at least 1 CreditSOS subscription via the Automated Subscription channel throughout the Campaign period.