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Choose from RM1, RM2, RM3, RM5 or RM10 Prepaid credit in advance.
It's Simple
Request for backup with CreditSOS via App, SMS, or UMB.
It's Instant
Get Prepaid credit advance within seconds.
It's Convenient
Subscribe to automatic top-ups and never run low on credit again.
Disclaimer:
*Advanced Prepaid credit and service fee will be deducted from your next top up.
**Every RM1 credit granted is valid for 1 day only.
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Enjoy more awesome perks and rebates when you Switch to U!
Enjoy a better, faster and safer experience today!
CreditSOS service allows eligible U Mobile Prepaid subscribers to request for Prepaid credit advance from U Mobile.
CreditSOS offers the following options:
| CreditSOS Type | Credit Advance Amount | Service Fee | Validity |
|---|---|---|---|
| Credit (RM) | RM1 | RM0.25 | 1 Day |
| RM2 | RM0.50 | 2 Days | |
| RM3 | RM0.75 | 3 Days | |
| RM5 | RM1.25 | 3 Days | |
| RM10 | RM2.50 | 3 Days | |
| RM12 | RM3.00 | 3 Days | |
| RM14 | RM3.50 | 3 Days | |
| RM16 | RM4.00 | 3 Days | |
| RM18 | RM4.50 | 3 Days | |
| RM20 | RM5.00 | 3 Days | |
| RM22 | RM5.50 | 3 Days | |
| RM25 | RM6.25 | 3 Days |
There are 2 types of subscription, which you can see below. The CreditSOS credit advance amount will always be based on your eligibility during time of request, which is determined by U Mobile.
1. Subscribers can request for a one-off subscription:
A. Via SMS by sending one of the keywords below to 28120:
Keyword |
Function |
| SOS1 | To request CreditSOS credit advance amount RM1 with validity 1 day from subscription date. |
| SOS2 | To request CreditSOS credit advance amount RM2 with validity 2 days from subscription date. |
| SOS3 | To request CreditSOS credit advance amount RM3 with validity 3 days from subscription date. |
| SOS5 | To request CreditSOS credit advance amount RM5 with validity 3 days from subscription date. |
| SOS10 | To request CreditSOS credit advance amount RM10 with validity 3 days from subscription date. |
Or
B. Via UMB:
For Active U Mobile Prepaid subscribers ("Active" means able to make and receive call)
5G-Ready Prepaid Rate Plan, dial: *118*2#
Other Prepaid Rate Plan, dial: *118*3#
For Passive U Mobile Prepaid subscribers ("Passive" means not able to access the internet, make outgoing calls and SMS), dial: *118*804#
2. Subscribers can request for automated subscription:
A. Via SMS by sending one of the keywords below to 28120:
UMB Keyword |
Function |
ON ACR |
To subscribe for Automated CreditSOS Credit subscription |
| OFF ACR | To unsubscribe for Automated CreditSOS Credit subscription |
B. Via UMB by typing *118*2# (for 5G-Ready Prepaid Rate Plan) or *118*3# (for Other Prepaid Rate Plan)
This CreditSOS Automated Subscription Campaign runs from 13 May 2025 to 7 July 2025 (56 days).
The CreditSOS Automated Subscription Campaign is open to all U Mobile Prepaid subscribers who were not subscribed to CreditSOS Automated prior to the Campaign launch date.
To participate, you must register for the CreditSOS Automated Subscription service AND successfully complete at least 1 CreditSOS subscription via the Automated Subscription channel.
To register for the CreditSOS Automated Subscription service and participate in this Campaign, follow either of the steps below:
Then,
You are required to successfully perform at least 1 CreditSOS subscription via the Automated Subscription channel throughout the Campaign period.
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