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Upgrade To These Amazing Plans! 

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Postpaid Plans
Family Plan
Broadband
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Hotspot</p>\r\n", "useLeftColumnOnly": "N" } ], "keyFeatures": [ { "keyFeatureDesc": "<p>FREE Global Roaming in <a href=\"/content/u-mobile/en/personal/mobile-plans/roam-travel/live-roaming.html#5groamingcountries\">Over 60 Destinations<b> - </b>15GB/month</a></p>\r\n", "keyFeatureIcon": "customised", "keyFeatureIconPath": "/content/dam/u-mobile/business/mobile-internet/mobile-plans/ultra-postpaid/plan-card-icon/Roaming.svg" }, { "keyFeatureDesc": "<p>FREE 3x <a href=\"/content/u-mobile/en/personal/mobile-plans/ultra5g-priority.html\">ULTRA5G Priority Passes</a></p>\r\n", "keyFeatureIcon": "customised", "keyFeatureIconPath": "/content/dam/u-mobile/business/mobile-internet/mobile-plans/ultra-postpaid/plan-card-icon/Priority%20Pass%20Icon.svg" }, { "keyFeatureDesc": "<p>FREE 3 Months<b> </b><a href=\"/content/u-mobile/en/personal/mobile-plans/ultra-security.html\">ULTRA Security Pro</a> (Coming Soon)</p>\r\n", "keyFeatureIcon": "customised", "keyFeatureIconPath": "/content/dam/u-mobile/business/mobile-internet/mobile-plans/ultra-postpaid/plan-card-icon/Security.svg" } ], "planFeatureTitle": "More Plan Features", "planFeatureDesc": "<ul>\r\n<li><span class=\"body-text-2\">Best deals of <a href=\"https://shop.u.com.my/?catgIds=Devices&amp;sortVal=15\" target=\"_blank\">Latest Flagship Android &amp; iPhone</a></span></li>\r\n<li><span class=\"body-text-2\">FREE 6 Months of <a href=\"https://shop.u.com.my/?catgIds=Wearables&amp;sortVal=15\" target=\"_blank\">ULTRA WatchShare</a></span></li>\r\n<li><span class=\"body-text-2\">FREE Incoming Calls from Abroad in <b><a href=\"/content/u-mobile/en/personal/mobile-plans/roam-travel/live-roaming.html#5groamingcountries\">Over 60 Destinations</a></b></span></li>\r\n<li><span class=\"body-text-2\">Unlimited Local Calls</span></li>\r\n</ul>\r\n", "expandPlanCard": "false", "hasPage": true }, { "webPService": { "minHeight": 0, "minWidth": 0, "compressionQuality": 0.0 }, "planContainer": 2, "planDetailsPagePath": "/content/u-mobile/en/personal/admin/mobile-plans-cards/ultra5g-trial/ultra-postpaid-68", "anchorName": "ultra-postpaid-68", "ctaType": "right", "planStickerText": "BEST FOR HEAVY USER", "planStickerStyle": "variant-2", "planCardColor": "turquoise", "masterHeadImg": "/content/dam/u-mobile/personal/shared-masthead/postpaid-plan-masthead/UFamilyShare.svg", "currentPrice": "68", "currentPriceSuffix": "/month", "rightCtaText": "Upgrade Now", "rightCtaPath": "https://shop.u.com.my/um/offer-detail/ULTRA_Postpaid_68?default_um_plans=sim_card_only&productId=16197&default_service_type=upgrade_your_plan&default_sim_type=use_existing_sim", "planID": "ultra-postpaid-68", "planShortName": "ULTRA Postpaid 68", "fbbPlan": "N", "planValueTab": [ { "leftColText": "<p style=\"text-align: center;\"><span class=\"body-text-2\"><b>1,000GB</b></span></p>\r\n", "useLeftColumnOnly": "Y" }, { "leftColText": "<p style=\"text-align: center;\">Data &amp; Hotspot</p>\r\n", "useLeftColumnOnly": "N" } ], "keyFeatures": [ { "keyFeatureDesc": "<p>FREE Data Roaming <a href=\"/content/u-mobile/en/personal/mobile-plans/roam-travel/live-roaming.html#u685groamingcountries\">in 3 Destinations - 15GB/month</a></p>\r\n", "keyFeatureIcon": "customised", "keyFeatureIconPath": "/content/dam/u-mobile/business/mobile-internet/mobile-plans/ultra-postpaid/plan-card-icon/Roaming.svg" }, { "keyFeatureDesc": "<p>FREE 2x <a href=\"/content/u-mobile/en/personal/mobile-plans/ultra5g-priority.html\">ULTRA5G Priority Passes</a></p>\r\n", "keyFeatureIcon": "customised", "keyFeatureIconPath": "/content/dam/u-mobile/business/mobile-internet/mobile-plans/ultra-postpaid/plan-card-icon/Priority%20Pass%20Icon.svg" }, { "keyFeatureDesc": "<p>FREE 3 Months<b> </b><a href=\"/content/u-mobile/en/personal/mobile-plans/ultra-security.html\">ULTRA Security Pro</a> (Coming Soon)</p>\r\n", "keyFeatureIcon": "customised", "keyFeatureIconPath": "/content/dam/u-mobile/business/mobile-internet/mobile-plans/ultra-postpaid/plan-card-icon/Security.svg" } ], "planFeatureTitle": "More Plan Features", "planFeatureDesc": "<ul>\r\n<li><span class=\"body-text-2\">Best deals of <a href=\"https://shop.u.com.my/?catgIds=Devices&amp;sortVal=15\" target=\"_blank\">Latest Flagship Android &amp; iPhone</a></span></li>\r\n<li><span class=\"body-text-2\">FREE 6 Months of <a href=\"https://shop.u.com.my/?catgIds=Wearables&amp;sortVal=15\" target=\"_blank\">ULTRA WatchShare</a></span></li>\r\n<li><span class=\"body-text-2\">FREE Incoming Calls from Abroad in&nbsp;<a href=\"/content/u-mobile/en/personal/mobile-plans/roam-travel/live-roaming.html#u685groamingcountries\">SG, IDN &amp; TH</a></span></li>\r\n<li><span class=\"body-text-2\">Unlimited Local Calls</span></li>\r\n</ul>\r\n", "expandPlanCard": "false", "hasPage": true }, { "webPService": { "minHeight": 0, "minWidth": 0, "compressionQuality": 0.0 }, "planContainer": 3, "planDetailsPagePath": "/content/u-mobile/en/personal/admin/mobile-plans-cards/ultra5g-trial/ultra-postpaid-45", "anchorName": "ultra-postpaid-45", "ctaType": "right", "planStickerText": "BEST FOR CASUAL USER", "planStickerStyle": "variant-2", "planCardColor": "blue", "masterHeadImg": "/content/dam/u-mobile/personal/shared-masthead/postpaid-plan-masthead/UFamilyShare.svg", "currentPrice": "45", "currentPriceSuffix": "/month", "rightCtaText": "Upgrade Now", "rightCtaPath": "https://shop.u.com.my/um/offer-detail/ULTRA_Postpaid_45?default_um_plans=sim_card_only&productId=16198&default_service_type=upgrade_your_plan&default_sim_type=use_existing_sim", "planID": "ultra-postpaid-45", "planShortName": "ULTRA Postpaid 45", "fbbPlan": "N", "planValueTab": [ { "leftColText": "<p style=\"text-align: center;\"><b>500GB</b></p>\r\n", "useLeftColumnOnly": "Y" }, { "leftColText": "<p style=\"text-align: center;\">Data &amp; 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Upgrade Your Plan with Ease 

Upgrade your ULTRA Postpaid plan easily via MyUMobile app or Online Store today!

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MyUMobile App
Online Store

Step 1

Login In
Support Upsize Plan Step 1 Image U Mobile

Log in to the MyUMobile App and tap “Upgrade Plan” on the home screen.

Log in to the MyUMobile App and tap “Upgrade Plan” on the home screen.

Step 2

Check Eligibility​
Support Upsize Plan Step 2 Image U Mobile

Review the plan upgrade requirements and tap "Start" to proceed.​

 

Step 3

Select Preferred Plan
Support Upsize Plan Step 3 Image U Mobile

Select your preferred Postpaid Plan and tap “Upgrade Now” to confirm.​
 

Step 4

Successful Plan Upgrade​​
Support Upsize Plan Step 4 Image U Mobile

Once your plan upgrade is successful, tap "Back to App" to return to the home screen and view your new plan details.​

Get the All-New MyUMobile App Now!

Step 1

Visit U Mobile’s Online Store
step 1

Visit our Online Store, select your preferred plan, and click “Upgrade Your Plan” to proceed.

Step 2

Complete Verification

step 2

Start your order and proceed with the verification.

 

Step 3

Select Your Account

step 3

Select the existing number and account you wish to upgrade, then fill in your personal and billing details.

Step 4

Review Order Summary

step 4

Review your order details, complete the payment, and your plan will be successfully upgraded. You’ll receive a confirmation email shortly.

Frequently Asked Questions

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Upgrade Your Plan
Upgrade Prepaid to Postpaid
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