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A New Way for U To Get Connected

An eSIM is an embedded SIM that’s built into a tiny chip within your device. With eSIM, you no longer need a physical SIM card to use data or make calls. Simply scan a QR code & activate your eSIM to get connected to our U Mobile network.​

Seamlessly Switch Between Lines​

Seamlessly Switch Between Lines​

Dual SIM Flexibility, One Device​

Dual SIM Flexibility, One Device​

Activation Made Easy

Activation Made Easy

Get an eSIM Your Way

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MyUMobile App
Online Store
U Mobile Store

Step 1

step 1

Download and/or login to the MyUMobile App.

Step 2

step 2

Open the MyUMobile App and sign into your account. Navigate to Settings and tap on the "Request eSIM" option.

Step 3

step 3

Proceed with the verification process and complete the eSIM activation payment.

Step 4

step 4

Once the payment is confirmed, your eSIM will be ready. You can download it directly or use the QR code sent to your app or email.

Step 1

step 1

Visit the Online Store to purchase a new eSIM or port-in via Switch to U.

Step 2

step 2

Select your preferred plan (Device Bundle, Plan Purchase or Switch to U) to get your new eSIM.

Step 3

step 3

Proceed with the verification process and complete the eSIM activation payment.

Step 4

step 4

Once the payment is confirmed, you will receive an eSIM QR code via email.

Step 1

step 1

Find your nearest U Mobile store here.

Step 2

step 2

Select your preferred plan option, whether it's a device bundle with a plan, a postpaid plan, or a prepaid plan.

Step 3

step 3

Bring your valid ID and complete the verification and payment process at the counter.

Step 4

step 4

Once your payment is confirmed, you will receive an eSIM QR code via email.

Get Connected with an eSIM

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Request eSIM
Device Bundle
Plan Purchase
Switch to U
{}

Step 1
Get a New Line & Choose Your Plan

Pick your preferred mobile plan and start your journey with a new U Mobile line. Complete the eKYC process using your NRIC or passport and facial recognition.

Step 2
Pick Your Number & eSIM

Select your desired mobile number and select eSIM for quick, hassle-free activation.

Step 3
Enter Your Details & Verify

Fill in your registration info and verify your email with an OTP.

Step 4
Review & Confirm

Review your details and complete your payment to confirm your order.

Step 5
Activate Your eSIM Instantly

Download your eSIM directly from the confirmation page or retrieve your QR code anytime via email or MyUMobile App.

{}

Step 1
Select your desired eSIM-compatible device here.

Step 2
Choose eSIM as your preferred SIM type.

Step 3
Complete the checkout process and you will receive your eSIM Activation Code.

Click Activate eSIM Code to learn how you can activate your new eSIM.

{}

Step 1
Visit U Mobile’s Online Store and select your preferred Postpaid or Prepaid plan.

Step 2
Choose eSIM as your preferred SIM type.

Step 3
Complete the checkout process and get your eSIM QR Code delivered via email.

{}

Step 1
Visit our Online Store, choose your desired plan, and select Switch to U to begin the port-in process.

Step 2
Choose eSIM as your preferred SIM type.

Step 3
You will receive the eSIM QR Code via your email or MyUMobile App. Scan the QR Code to activate your eSIM and complete the port-in process.

Activate Your eSIM

{ "componentId": "BLHFP0M" }
iOS
Android

Step 1

step 1

Connect to a WiFi network and go to your iPhone Settings.

Step 2

step 2

Tap on Mobile Service.

Step 3

step 3

Tap on Add eSIM and choose to Use QR Code or Enter Details Manually if available.

Step 4

step 4

Scan the unique QR code or follow the on-screen instructions to install your eSIM profile. And you're all set.

Step 1

step 1

Go to your Settings and tap on Connections.

Step 2

step 2

Tap on Cellular or Mobile Data.

Step 3

step 3

Select Add Mobile Plan.

Step 4

step 4

If no plan can be found, select Add Using QR code or look for the Download eSIM option based on your device prompts.

Step 5

step 5

Once the plan has been detected, tap Add to download and install the plan.

Step 6

step 6

Select OK to turn on the plan.

Step 7

step 7

Once the setup and activation is complete, your eSIM will appear on your SIM Card Manager.

eSIM is Compatible with the Latest Devices!



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iPhone
Android
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iPhone 16e
Hot
Apple
iPhone 16e
from {{prefixRM(addCommaForCurrency(68))}} /month
RRP {{prefixRM(addCommaForCurrency(2999))}}
iPhone 16 Pro Max
Hot
Apple
iPhone 16 Pro Max
from {{prefixRM(addCommaForCurrency(126))}} /month
RRP {{prefixRM(addCommaForCurrency(5999))}}
iPhone 16 Pro
Hot
Apple
iPhone 16 Pro
from {{prefixRM(addCommaForCurrency(97))}} /month
RRP {{prefixRM(addCommaForCurrency(4999))}}
iPhone 16 Plus
Hot
Apple
iPhone 16 Plus
from {{prefixRM(addCommaForCurrency(90))}} /month
RRP {{prefixRM(addCommaForCurrency(4499))}}
iPhone 16
Apple
iPhone 16
from {{prefixRM(addCommaForCurrency(77))}} /month
RRP {{prefixRM(addCommaForCurrency(3999))}}
{ "fullWidth": true, "numberOfTiles": 16, "componentId": "uDNaR9E", "crossSellType": "transparent", "hideTitle": "true", "vertical": "bottom", "horizontal": "right" }
Magic V5 5G
New
HONOR
Magic V5 5G
from {{prefixRM(addCommaForCurrency(139))}} /month
RRP {{prefixRM(addCommaForCurrency(6999))}}
Reno14 Pro 5G
New
OPPO
Reno14 Pro 5G
from {{prefixRM(addCommaForCurrency(78))}} /month
RRP {{prefixRM(addCommaForCurrency(2999))}}
Reno14 5G
New
OPPO
Reno14 5G
from {{prefixRM(addCommaForCurrency(0))}}
RRP {{prefixRM(addCommaForCurrency(2598))}}
X200 FE 5G
New
vivo
X200 FE 5G
from {{prefixRM(addCommaForCurrency(84))}} /month
RRP {{prefixRM(addCommaForCurrency(3199))}}
14x 5G
realme
14x 5G
from {{prefixRM(addCommaForCurrency(0))}}
RRP {{prefixRM(addCommaForCurrency(899))}}
Pixel 9a 5G
New
Google
Pixel 9a 5G
from {{prefixRM(addCommaForCurrency(34))}} /month
RRP {{prefixRM(addCommaForCurrency(2699))}}
Find N5
OPPO
Find N5
from {{prefixRM(addCommaForCurrency(289))}} /month
RRP {{prefixRM(addCommaForCurrency(7999))}}
Find X8 Pro 5G
OPPO
Find X8 Pro 5G
from {{prefixRM(addCommaForCurrency(155))}} /month
RRP {{prefixRM(addCommaForCurrency(4999))}}
Find X8 5G
OPPO
Find X8 5G
from {{prefixRM(addCommaForCurrency(111))}} /month
RRP {{prefixRM(addCommaForCurrency(3699))}}
Galaxy S25 Ultra 5G
Hot
Samsung
Galaxy S25 Ultra 5G
from {{prefixRM(addCommaForCurrency(177))}} /month
RRP {{prefixRM(addCommaForCurrency(5999))}}
Galaxy S25+ 5G
Hot
Samsung
Galaxy S25+ 5G
from {{prefixRM(addCommaForCurrency(139))}} /month
RRP {{prefixRM(addCommaForCurrency(4999))}}
Galaxy S25 5G
Hot
Samsung
Galaxy S25 5G
from {{prefixRM(addCommaForCurrency(83))}} /month
RRP {{prefixRM(addCommaForCurrency(3999))}}
14T Pro 5G
Xiaomi
14T Pro 5G
from {{prefixRM(addCommaForCurrency(80))}} /Month
RRP {{prefixRM(addCommaForCurrency(2999))}}
Magic V3 5G
HONOR
Magic V3 5G
from {{prefixRM(addCommaForCurrency(226))}} /month
RRP {{prefixRM(addCommaForCurrency(6999))}}
400 Pro 5G
New
HONOR
400 Pro 5G
from {{prefixRM(addCommaForCurrency(0))}}
RRP {{prefixRM(addCommaForCurrency(2699))}}
400 Lite 5G
New
HONOR
400 Lite 5G
from {{prefixRM(addCommaForCurrency(0))}}
RRP {{prefixRM(addCommaForCurrency(1299))}}

More Ways to Reach Out

Whether it’s through the MyUMobile App or social media, getting in touch is quick and easy.

MyUmobile App

MyUMobile App

Enjoy a better, faster and safer experience today!

Facebook

Facebook

Drop us your message on Messenger.

 

Instagram

Instagram

Have questions? Feel free to DM us!

 

Frequently Asked Questions

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