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You can trade in your devices such as phones or tablets for cash with U Mobile. The money will be sent to your preferred bank account. This service is provided in partnership with bolttech.
Malaysians and permanent residents aged 18 and above can Trade in at any U Mobile store , find store or through the U Mobile Trade-In Portal.
Your device’s trade-in value is determined using bolttech’s tool, which looks at factors like condition, screen, cameras, and battery. The value is final and cannot be negotiated.
In-store trade-in: Payment within 2 business days from device handover to our frontliner.
Online trade-in: Payment within 2 business days from the day you receive a call from bolttech, +60166999724.
If not received, contact bolttech at umobile.tradein@bolttech.my or WhatsApp +601121092870.
Note: For safety, we will never ask you to transfer money to us.
Bolttech will attempt to confirm your final trade-in value via call and WhatsApp (up to 3 times). If there’s still no response, your device will be returned to the address you provided.
Bolttech will cover the return logistics cost.
Your device will be returned within 2–4 business days.
Whether it’s through the MyUMobile App or social media, getting in touch is quick and easy.
Enjoy a better, faster and safer experience today!
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Have questions? Feel free to DM us!
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