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What is 5G SA?

5G SA stands for 5G Standalone. It runs on a dedicated 5G core instead of relying on 4G, which helps deliver faster response times and a more stable 5G experience. It also supports VoNR, allowing voice calls to stay on the 5G network for clearer calls and smoother voice and data use at the same time. 

How to Get 5G SA on your iPhone

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iPhone 15 or newer

running at least iOS 26.4

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An eligible

Postpaid Plan

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An eSIM or SUCI

(Subscription Concealed Identifier) SIM

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Get an eSIM Your Way

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MyUMobile App
Online Store
U Mobile Store

Step 1

step 1

Download and/or login to the MyUMobile App.

Step 2

step 2

Open the MyUMobile App and sign into your account. Navigate to Settings and tap on the "Request eSIM" option.

Step 3

step 3

Proceed with the verification process and complete the eSIM activation payment.

Step 4

step 4

Once payment is confirmed, you may get your eSIM QR code from App Settings or via email to complete activation.

Step 1

step 1

Visit the Online Store to purchase a new eSIM or port-in via Switch to U.

Step 2

step 2

Select your preferred plan (Device Bundle, Plan Purchase or Switch to U) to get your new eSIM.

Step 3

step 3

Proceed with the verification process and complete the eSIM activation payment.

Step 4

step 4

Once the payment is confirmed, you will receive an eSIM QR code via email.

Step 1

step 1

Find your nearest U Mobile store here.

Step 2

step 2

Select your preferred plan option, whether it's a device bundle with a plan, a postpaid plan, or a prepaid plan.

Step 3

step 3

Bring your valid ID and complete the verification and payment process at the counter.

Step 4

step 4

Once your payment is confirmed, you will receive an eSIM QR code via email.

How to Turn On 5G SA on Your iPhone

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Step 1 - Update iOS

Go to Settings > General > Software Update.

Step 2 - Enable 5G SA

Go to Settings > Mobile Data/Cellular > Mobile Data Options > Voice & Data.

Step 3 - Select Settings

Choose “5G ON” and ensure both the “5G Standalone” and “Voice over 5G Standalone” toggles are active.  

If you do not see the “5G Standalone” toggle, you may need to visit your network provider to replace your physical SIM with a 5G SUCI-compliant card.

Ensure your SIM card is a SUCI SIM

suci sim

If not, you can visit our U Mobile Stores or our authorised dealers nationwide to request for a new SUCI SIM

How to Turn On 5G SA on Your iPhone

{}

Step 1 - Update iOS

Go to Settings > General > Software Update.

Step 2 - Enable 5G SA

Go to Settings > Mobile Data/Cellular > Mobile Data Options > Voice & Data.

Step 3 - Select Settings

Choose “5G ON” and ensure both the “5G Standalone” and “Voice over 5G Standalone” toggles are active.  

If you do not see the “5G Standalone” toggle, your carrier might not have enabled it for your account or you may need to visit your network provider to replace your physical SIM with a 5G SUCI-compliant card.

Experience 5G SA with the latest iPhones​

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iPhone
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iPhone 17
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More Ways to Reach Out

Whether it’s through the MyUMobile App or social media, getting in touch is quick and easy.

MyUmobile App

MyUMobile App

Enjoy a better, faster and safer experience today!

Facebook

Facebook

Drop us your message on Messenger.

 

Instagram

Instagram

Have questions? Feel free to DM us!

 

Frequently Asked Questions

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