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No. We do not sell standalone devices at the moment, because all our devices are bundled with a rate plan.
The U Mobile Online Store does not support plan upgrades at the moment. Kindly head to the nearest U Mobile service center for upgrade services.
Since all our devices are bundled with a rate plan, you will need to sign up for a new line whenever you buy from the U Mobile Online Store.
If you would like to switch to U Mobile, you may do so via https://u.com.my/support/switch-to-u .
If you subscribe to a postpaid plan, you have to commit to the contract period and monthly access fee of your chosen device bundle plan.
Unless stated otherwise, there is no contract if you purchase a standalone rate plan.
If you require further assistance, you can get in touch with us via the following channels.
Reach out to us through the MyUMobile App.
Drop us your message on Messenger.
Tweet us your enquiries and we will get back to you as soon as we can!