{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/business/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/business/search-results.html" }
Business U Mobile Business Icon U Mobile
Mobile & Internet
Business Solutions
SME
Enterprise
Support
Contact Us

Top Searches

Popular on U Mobile

Unbeatable 5G Devices
Unbeatable 5G Devices

Level up your productivity with a FREE 5G phone via U Mobile U Biz plans! Stay connected when you're abroad for business with free global roaming. Learn more.
Pay Nothing for 6 Months
Pay Nothing for 6 Months

Own an iPhone 16e, 15 Pro, & 15 pay NOTHING for the first 6 months. Get FREE global roaming & 1,000GB of high-speed 5G data on your new device. Learn more here.
Business Postpaid Plan
Business Postpaid Plan

Explore U Mobile Postpaid plans tailored to your business needs. Get flexible & affordable Postpaid plans for seamless connectivity on your work phone today.
Mobile & Internet
Business Solutions
SME
Enterprise
Support

Terms & Conditions

{ "searchResultPagePath": "/content/u-mobile/en/personal/tnc-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/en/business/support/terms-conditions/jcr:content/iparsys-1/layout_container_cop/layout_container/search_textbox_copy.suggestions" }
{ "dropdownFaqProperties": [ { "title": "General", "value": "general", "url": "/content/u-mobile/en/business/support/terms-conditions/general.html", "isGroupLabel": true, "childList": [ { "title": "U Business Store Term of Use", "value": "u-business-store-term-of-use", "url": "/content/u-mobile/en/business/support/terms-conditions/general/u-business-store-term-of-use.html" } ] }, { "title": "Postpaid", "value": "postpaid", "url": "/content/u-mobile/en/business/support/terms-conditions/postpaid.html", "isGroupLabel": true, "childList": [ { "title": "Device Bundle Biz", "value": "device-bundle-biz", "url": "/content/u-mobile/en/business/support/terms-conditions/postpaid/device-bundle-biz.html" }, { "title": "GX68 Biz", "value": "gx68-biz", "url": "/content/u-mobile/en/business/support/terms-conditions/postpaid/gx68-biz.html" }, { "title": "P79 Biz", "value": "p79-biz", "url": "/content/u-mobile/en/business/support/terms-conditions/postpaid/p79-biz.html" }, { "title": "P99 Biz", "value": "p99-biz", "url": "/content/u-mobile/en/business/support/terms-conditions/postpaid/p99-biz.html" }, { "title": "P139 Biz", "value": "p139-biz", "url": "/content/u-mobile/en/business/support/terms-conditions/postpaid/p139-biz.html" }, { "title": "U Biz Postpaid Plan", "value": "newubiz", "url": "/content/u-mobile/en/business/support/terms-conditions/postpaid/newubiz.html" }, { "title": "U SaveMore", "value": "biz-usavemore", "url": "/content/u-mobile/en/business/support/terms-conditions/postpaid/biz-usavemore.html" }, { "title": "U PayLater", "value": "biz-upaylater", "url": "/content/u-mobile/en/business/support/terms-conditions/postpaid/biz-upaylater.html" }, { "title": "Booster Add-On", "value": "biz-postpaid-booster", "url": "/content/u-mobile/en/business/support/terms-conditions/postpaid/biz-postpaid-booster.html" }, { "title": "Roaming", "value": "bizroaming", "url": "/content/u-mobile/en/business/support/terms-conditions/postpaid/bizroaming.html" }, { "title": "General Postpaid Plan", "value": "general-postpaid", "url": "/content/u-mobile/en/business/support/terms-conditions/postpaid/general-postpaid.html" }, { "title": "U Premium", "value": "u-premium", "url": "/content/u-mobile/en/business/support/terms-conditions/postpaid/u-premium.html" }, { "title": "U Platinum", "value": "u-platinum", "url": "/content/u-mobile/en/business/support/terms-conditions/postpaid/u-platinum.html" }, { "title": "Multi-Day Roaming Passes", "value": "multi-day-roaming", "url": "/content/u-mobile/en/business/support/terms-conditions/postpaid/multi-day-roaming.html" }, { "title": "U Biz Share 128", "value": "u-bizshare-128", "url": "/content/u-mobile/en/business/support/terms-conditions/postpaid/u-bizshare-128.html" }, { "title": "U WatchShare ", "value": "u-watchshare", "url": "/content/u-mobile/en/business/support/terms-conditions/postpaid/u-watchshare.html" } ] }, { "title": "Broadband", "value": "broadband", "url": "/content/u-mobile/en/business/support/terms-conditions/broadband.html", "isGroupLabel": true, "childList": [ { "title": "5G OFFICE PLUS", "value": "5g-office-plus", "url": "/content/u-mobile/en/business/support/terms-conditions/broadband/5g-office-plus.html" }, { "title": " Fixed IP Add-on (5G OFFICE PLUS)​", "value": "fixed-ip-add-on-5g-office-plus", "url": "/content/u-mobile/en/business/support/terms-conditions/broadband/fixed-ip-add-on-5g-office-plus.html" }, { "title": "Wireless Broadband Postpaid", "value": "wireless-broadband-postpaid", "url": "/content/u-mobile/en/business/support/terms-conditions/broadband/wireless-broadband-postpaid.html" }, { "title": "Terms and Conditions for U Biz 5G", "value": "u-biz-5g", "url": "/content/u-mobile/en/business/support/terms-conditions/broadband/u-biz-5g.html" }, { "title": "Terms and Conditions for U Biz 5G Internet Booster", "value": "u-biz-5g-internet-booster", "url": "/content/u-mobile/en/business/support/terms-conditions/broadband/u-biz-5g-internet-booster.html" }, { "title": "Terms and Conditions for U Biz 5G Discount Launch Promo", "value": "u-biz-5g-discount-launch-promo", "url": "/content/u-mobile/en/business/support/terms-conditions/broadband/u-biz-5g-discount-launch-promo.html" }, { "title": "Business Fibre Broadband", "value": "u-biz-fibre", "url": "/content/u-mobile/en/business/support/terms-conditions/broadband/u-biz-fibre.html" }, { "title": "Wi-Fi 6 5G Router Bundle with U Biz 5G", "value": "u-biz-5g-router", "url": "/content/u-mobile/en/business/support/terms-conditions/broadband/u-biz-5g-router.html" }, { "title": "U Biz 5G Fixed IP Add-on", "value": "u-biz-5g-fixed-ip-add-on", "url": "/content/u-mobile/en/business/support/terms-conditions/broadband/u-biz-5g-fixed-ip-add-on.html" } ] }, { "title": "Promotion", "value": "promotion", "url": "/content/u-mobile/en/business/support/terms-conditions/promotion.html", "isGroupLabel": true, "childList": [ { "title": "U Biz 5-Line Bundle", "value": "u-biz-bundle", "url": "/content/u-mobile/en/business/support/terms-conditions/promotion/u-biz-bundle.html" }, { "title": "U PayLater for iPhone and Android", "value": "iphone-rm48", "url": "/content/u-mobile/en/business/support/terms-conditions/promotion/iphone-rm48.html" }, { "title": "Pelan Pakej P-Hailing RAHMAH", "value": "p-hailing-rahmah", "url": "/content/u-mobile/en/business/support/terms-conditions/promotion/p-hailing-rahmah.html" }, { "title": "U Biz 3-Line SIM Bundle​", "value": "u-biz-3-line-sim-bundle", "url": "/content/u-mobile/en/business/support/terms-conditions/promotion/u-biz-3-line-sim-bundle.html" }, { "title": "U Biz 3-Line Bundle​", "value": "u-biz-3-line-bundle", "url": "/content/u-mobile/en/business/support/terms-conditions/promotion/u-biz-3-line-bundle.html" } ] }, { "title": "Others", "value": "others", "url": "/content/u-mobile/en/business/support/terms-conditions/others.html", "isGroupLabel": true, "childList": [] }, { "title": "Enterprise Solutions", "value": "enterprise-solutions", "url": "/content/u-mobile/en/business/support/terms-conditions/enterprise-solutions.html", "isGroupLabel": true, "childList": [ { "title": "General Terms and Conditions for U Biz Enterprise Solutions ", "value": "general-terms-and-conditions-for-u-biz-enterprise-solutions", "url": "/content/u-mobile/en/business/support/terms-conditions/enterprise-solutions/general-terms-and-conditions-for-u-biz-enterprise-solutions.html" }, { "title": "U Biz M2M", "value": "u-biz-m2m", "url": "/content/u-mobile/en/business/support/terms-conditions/enterprise-solutions/u-biz-m2m.html" } ] } ], "dropdownDefault": "/content/u-mobile/en/business/support/terms-conditions/broadband/u-biz-5g-internet-booster.html", "breadCrumbs": [ { "title": "Support", "url": "/content/u-mobile/en/business/support.html" }, { "title": "Terms & Conditions", "url": "/content/u-mobile/en/business/support/terms-conditions.html" }, { "title": "Broadband", "url": "/content/u-mobile/en/business/support/terms-conditions/broadband.html" } ] }
  1. 1,000 GB High Speed (“High Speed Internet”) is an add-on service to your U Biz 5G plan (“Plan”) that provides high speed internet once your Plan reaches the Fair Usage Policy (FUP) limit.

  2. High Speed Internet is supplied according to the Terms of Service of the Plan. You must comply with those Terms of Service including our Privacy Notice and these additional terms and conditions (collectively, the “Terms”), all which are available on https://www.u.com.my/.

  3. High Speed Internet is applicable for subscription by all subscribers to the Plan.

  4. Once the High Speed Internet is applied to your Plan, your data is shareable via mobile hotspot/data-sharing.

  5. If you have subscribed to the High Speed Internet, when you terminate your Plan, any unused quota and validity from your High Speed Internet subscription will be forfeited without refund.

  6. High Speed Internet is valid until the next billing cycle of your subscription.

    Example: If your bill cycle is on the 1st of every month, and you buy the High Speed Internet on 15 January 2022, High Speed Internet will expire on 1 February 2022. The full fees of RM30 will be charged and will not be pro-rated.
     

  7. High Speed Internet will not be auto renewed on the 1st day of your bill cycle.

 


Version:12 July 2023

 

Can't Find the Help You Need?

If you require further assistance, you can get in touch with us via the following channels.

email us

Submit Enquiry
 

We'll get back to you soon.

Learn More
find a store

Locate our Enterprise Business Partner

Find the nearest Enterprise Business Partner to you.

Find a Store
contact key account manager

Contact Us

Get in touch with your Key Account Manager for urgent assistance.

{ "siteTheme": "theme-business" }

Cookies Policy

We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. By clicking 'Accept', you agree to the storing of cookies on your device. View our Privacy Notice to learn more.

Accept