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Terms & Conditions

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1. The ULTRA Business WatchShare service is provided by U Mobile Sdn. Bhd. (Registration No. 199101013657 (223969-U)) (“U Mobile”) (“Service”). The Service enables the sharing of your existing Business Postpaid plan with a compatible smartwatch device for domestic usage, including voice calls and data access.

2. By subscribing to or using this Service, the Terms of Service of U Mobile Postpaid service, the applicable terms and conditions of the Postpaid plans and these terms and conditions including our Privacy Notice, will apply (collectively, the “Terms”), all of which are available on www.u.com.my.

3. Eligibility

3.1 Device Compatibility

  • a. An Apple iPhone operating on iOS version 13.3 or more;
  • b. An Apple Watch with cellular capability running on WatchOS version 6.1 or more.

We may from time to time change the device requirements for the Service at our absolute discretion. You are responsible to ensure that you have a compatible Eligible Device when you sign up.

3.2 Eligible Postpaid Plans

  • ULTRA Business 68
  • ULTRA Business Reserve Pro
  • ULTRA Business Reserve Elite

U Mobile reserves the right to vary the list of Eligible Plans at any time without prior notice.

3.3 Account Status

  • a. Your ULTRA Business Postpaid account remains Active (able to make and receive calls);
  • b. There is no outstanding payment shown in your Postpaid bill at the time of subscription and throughout the use of the Service.

3.4 Service Not Available If:

  • a. Change of ULTRA Business Postpaid rate plan;
  • b. Conversion from Postpaid to Prepaid plan;
  • c. Transfer of ownership; or
  • d. SIM replacement.

4. Service Availability and Limitations

  • 4.1 The Service is available within Malaysia only. International roaming is not available.
  • 4.2 The Service operates solely on U Mobile’s 4G LTE and 5G network.
  • 4.3 There is no separate quota for voice and data. All usage will be deducted from your principal plan.

5. Monthly Fees

  • 5.1 A monthly subscription fee of RM18 (“Monthly Fees”) will be charged.
  • 5.2 The Monthly Fees will be prorated depending on your billing cycle.

6. General

  • 6.1 We reserve the right to discontinue or modify the Service and Terms.
  • 6.2 In the event of any conflict, these Terms shall prevail in relation to the Service.

 

Version: 7 April 2026

 

 

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