
Postpaid
Be Unbeatable with our new U Biz Plans. Enjoy interest-Free instalment with U PayLater & unbeatable device savings with U SaveMore. Register your interest now!
Table A
Postpaid Plans | U Biz 38 | U Biz 68 | U Biz 98 | |||
---|---|---|---|---|---|---|
Monthly Fees | RM38 | RM68 | RM98 | |||
What's in my Bundle? | ||||||
Networks | U Mobile to U Mobile (On-Net) | U Mobile to Other Networks (Off-Net) | U Mobile to U Mobile (On-Net) | U Mobile to Other Networks (Off-Net) |
U Mobile to U Mobile (On-Net) | U Mobile to Other Networks (Off-Net) |
Voice | Unlimited (All Networks) | |||||
Data | 60GB | 100GB | 1,000GB | |||
Mobile Hotspot / Data-Sharing | 5GB | 5GB | 5GB | |||
Roaming Data | N/A | 15GB | 15GB | |||
Subsequent Pay-As-You-Use Charges after Bundle is consumed | ||||||
Voice Mail (/call) | 18sen | |||||
Video Call | 18sen | 30sen | 18sen | 30sen | 18sen | 30sen |
SMS | 15sen | 15sen | 15sen | 15sen | 15sen | 15sen |
MMS | 20sen | 30sen | 20sen | 30sen | 20sen | 30sen |
Data/Internet | No extra charges after exceeding Data Limit |
U BizShare (Applicable only for U Biz 98) | |
---|---|
Monthly Fees (Up to 6 SIMs) | RM38 per line |
Voice | Unlimited |
Data | Share from Principal’s Mobile Data quota |
SMS (On-Net & Off-Net) | 15sen |
1. General
2. Voice
3. Data
4. U BizShare
5. U Mobile Prepaid upgrade to U Biz 38, 68, 98.
If you are an existing U Mobile Prepaid customer and you switch to U Biz 38, U Biz 68 or U Biz 98, you may retain your phone number. Any content subscription services which were part of your previous Prepaid plan will be automatically terminated and any remaining or unused SMS, voice minutes or data allowance which you were entitled to under the previous Prepaid plan will be forfeited. However, any credit remaining, up to a maximum value of RM150, may be carried over to your U Biz 38, U Biz 68, or U Biz 98 to offset your subsequent bill payments. Any credit balance exceeding the sum of RM150 will be automatically forfeited.
6. Roaming
Table B
Postpaid Plans | U Biz 68 & U Biz 98 (Principal) |
---|---|
Roaming Data Quota | 15GB |
Hotspot usage | Allowed |
Network allowed | 2/3/4G |
Incoming Call Quota | Unlimited |
Monthly Fee
ULTRA HOTSPOT 5G
General Postpaid Plan
U SaveMore
General
U SaveMore for U Biz 68 and U Biz 98
1. a. The rate table guide for the rate plan under this U SaveMore is as set out on our website at https://www.u.com.my/en/business/home
b. All U SaveMore subscribers are required to pay an upfront payment and device price upon sign up. The upfront payment will vary depending on the Device model that you have chosen as shown in https://www.u.com.my/en/business/devices.
2. For Non-Malaysian citizens, a deposit of RM500 is required to be paid upon sign up, in addition to the upfront payment and Device price. When U Biz 68 or U Biz 98 is terminated, this deposit will be refunded free of interest after all outstanding charges have been paid.
3. Once you have paid the upfront payment upon sign up, that upfront payment will then be reflected as a monthly rebate in your monthly bills throughout the Commitment Period from your first bill, subject to the bill cycle.
4. The upfront payment will be waived if at the time you register for U SaveMore when you have fulfilled the upfront payment waiver criteria set by U Mobile. Eligibility of upfront payment waiver is solely at U Mobile’s own discretion.
5. If you terminate your U SaveMore or change to another rate plan at any time before the end of the Commitment Period, the following will apply:
6. For subscribers who are entitled to the upfront payment waiver (i.e no upfront payment is required to be made), you are required to refund the balance charges as calculated below:
a. Balance charges = U Mobile Selling Price / Commitment Period x remaining number of months
b. (RRP and U Mobile Selling Price are specified in https://www.u.com.my/en/business/devices)
c. The remaining number of months will be deemed to include the month during which you terminate the Service.
7. For subscribers who are not entitled to the upfront payment waiver and have paid the upfront payment, your remaining monthly rebate will be forfeited.
8. All claims relating to your Device, which is part of the U SaveMore service and which are covered by the warranty, if any, should be referred to the relevant manufacturer. We do not provide any warranty claim on any Device.
9. U Mobile may block or restrict the use of the Device during the Commitment Period if (i) U Mobile suspects or finds that you have committed fraud; or (ii) despite our reminders, you have failed to remit the monthly fees of your Postpaid plan for a continuous period of two (2) consecutive months from the activation of the Device plan or any other period as determined by U Mobile from time to time
10. U Mobile may unblock the use of the Device upon receipt of the outstanding payment and upon your request to unblock the use of the Device if your Device use is blocked due to non-payment of the Monthly Fees of your chosen rate plan.
11. If your Device is blocked due to fraud or suspected fraud, you may be requested to contact U Mobile’s customer service for further instructions.
12.You remain liable for the Monthly Fees if you lose your Device, if your account is barred or suspended, or if your use of Device is blocked, for any reason.
U PayLater
U Mobile U PayLater is a promotional package consisting of the Service, with the Device (iPhone/Android) to be purchased via a 0% interest instalment payment plan offered by U Mobile. If you subscribe to U PayLater, the Terms of Service of the respective Postpaid plans, including our Privacy Notice, and these additional terms and conditions will apply (collectively, “the Terms”), all of which are available on www.u.com.my. The rate plans offered under U PayLater for the Device are U Biz 68 and U Biz 98 Postpaid plans.
1. Eligibility
2. Duration
The duration of the instalment payment plan is the pre-agreed Commitment Period commencing from the date of activation of U PayLater, depending on the device model selected.
3. Price and Payment
4. Ownership
Title, interest and ownership in the Device will pass to you only upon full payment of all Monthly Device Fees.
5. Termination and Suspension
If you terminate or if we terminate your U PayLater due to your default or if you downgrade your rate plan before the expiry of the Commitment Period, you are required to pay U Mobile the outstanding Monthly Device Fees (balance charges), as determined by U Mobile as set out below:
Balance charges = Device Recommended Retail Price (RRP) – total instalment fees paid
The remaining number of months will be deemed to include the month during which you terminated your U PayLater.
6. The outstanding Monthly Device Fee is in addition to any charges payable by you under your account up to the time of termination. You will be furnished with a final bill which is due and payable upon receipt.
7. U Mobile may block the IMEI number of your device, if:
8. You will remain liable for the Monthly Device Fee if you lose your device, if your account is barred or suspended, or if your IMEI number is blocked, for any reason.
9. U Mobile may unblock your IMEI number upon receipt of the outstanding payment due, if your IMEI number is blocked due to non-payment of the Monthly Device Fee or monthly fees of selected rate plan.
10. If your IMEI number is blocked due to fraud or suspected fraud, you may be requested to contact U Mobile’s customer service for further instructions.
Miscellaneous
“Commitment Period” is the pre-agreed duration of twelve (12), twenty-four (24), thirty-six (36) months or such duration as specified in contract agreement for which you are required to subscribe to the Services,
Monthly Fee is the monthly fee that you are required to pay for your Postpaid Plan and may be used interchangeably with Access Fee or Monthly Access Fee in www.u.com.my or in your bill.
“Device” refers to the devices you are eligible to purchase under the U SaveMore or U PayLater.
“U Mobile Selling Price” also known as “Device Price” is the price stipulated for the particular device if you subscribe to U Mobile U Biz 68 and U Biz 98 Postpaid plan.
U Biz 38, 68, 98 & U BizShare Postpaid Boosters
Monthly Fee is the monthly fee that you are required to pay for your Postpaid Plan and may be used interchangeably with Access Fee or Monthly Access Fee in www.u.com.my or in your bill.
“Device” refers to the devices you are eligible to purchase under the U SaveMore or U PayLater.
“U Mobile Selling Price” also known as “Device Price” is the price stipulated for the particular device if you subscribe to U Mobile U Biz 68 and U Biz 98 Postpaid plan.
Version: [21 July 2023]
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