{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/personal/search-results.html" }
U Mobile
Mobile Plans
Devices
Broadband
Lifestyle
Deals
Support
5G Now
SHOP

Suggested Search

Popular Search

Popular on U Mobile

Preorder iPhone 15 Pro and iPhone 15 Family
Preorder iPhone 15 Pro and iPhone 15 Family

Get the latest iPhone 15 series with Unbeatable 5G U Postpaid plans, from now till 28 September 2023. Pre-order yours at U Mobile today!
Postpaid Plans
Postpaid Plans

Enjoy up to 1,000GB 5G data with our new U Postpaid plans. Check it out now!
Monthly Plans​
Monthly Plans​

No.1 Best Value Unlimited Plans with free ultra-fast uncapped 4G/5G speed.
Devices
Devices

Own the latest 5G Devices with U PayLater or U SaveMore.
Mobile Plans
Devices
Broadband
Lifestyle
Deals
Support
5G Now

Frequently Asked Questions

{ "searchResultPagePath": "/content/u-mobile/en/personal/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox.suggestions" }

Suggested Searches
{ "dropdownFaqProperties": [ { "title": "Roaming", "value": "roaming", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/roaming.html", "isGroupLabel": true, "childList": [ { "title": "Best IDD 1310", "value": "best-idd-1310", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/roaming/best-idd-1310.html" }, { "title": "Roam-Onz ", "value": "roam-onz", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/roaming/roam-onz.html" }, { "title": "Data Roaming", "value": "data-roaming", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/roaming/data-roaming.html" }, { "title": "International Roaming ", "value": "international-roaming", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/roaming/international-roaming.html" }, { "title": "Roam-Onz Global™ ", "value": "roam-onz-global", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/roaming/roam-onz-global.html" }, { "title": "U Data Roam 10 and U Data Roam 36", "value": "u-data-roam-10-and-u-data-roam-36", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/roaming/u-data-roam-10-and-u-data-roam-36.html" } ] }, { "title": "Lifestyle", "value": "lifestyle", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle.html", "isGroupLabel": true, "childList": [ { "title": "CPA Service", "value": "cpa-service", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/cpa-service.html" }, { "title": "Free Video + Music Streaming", "value": "free-video-music-streaming", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/free-video-music-streaming.html" }, { "title": "Game-Onz", "value": "game-onz", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/game-onz.html" }, { "title": "Google Play", "value": "google-play", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/google-play.html" }, { "title": "IDD", "value": "idd", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/idd.html" }, { "title": "Music-Onz", "value": "music-onz", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/music-onz.html" }, { "title": "Video Carrier Billing", "value": "video-carrier-billing", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/video-carrier-billing.html" }, { "title": "Video-Onz", "value": "video-onz", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/video-onz.html" }, { "title": "WiFi Calling - iOS", "value": "wifi-calling-ios", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/wifi-calling-ios.html" }, { "title": "App-Onz", "value": "app-onz", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/app-onz.html" }, { "title": "WiFi Calling - Android", "value": "wifi-calling-android", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/wifi-calling-android.html" }, { "title": "VoLTE", "value": "volte", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/volte.html" }, { "title": "iTunes®, Apple Music® and App Store®", "value": "itunes-apple-music-and-app-store", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/itunes-apple-music-and-app-store.html" }, { "title": "GoLife", "value": "golife", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/golife.html" }, { "title": "OKU Lifetime Rebate", "value": "oku-lifetime-rebate", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/oku-lifetime-rebate.html" }, { "title": "eSIM", "value": "esim", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/esim.html" }, { "title": "Auto Debit", "value": "auto-debit", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/auto-debit.html" }, { "title": "U Mobile Prepaid Self Registration", "value": "u-mobile-prepaid-self-registration", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/u-mobile-prepaid-self-registration.html" }, { "title": "Data International Roaming (Data IR) ", "value": "data-international-roaming-data-ir", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/data-international-roaming-data-ir.html" }, { "title": "GoInsure 3 ", "value": "goinsure-3", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/goinsure-3.html" }, { "title": "Express Delivery", "value": "express-delivery", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/express-delivery.html" }, { "title": "GoLife10 Perlindungan Tenang Voucher Programme", "value": "golife10-perlindungan-tenang-voucher-programme", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/golife10-perlindungan-tenang-voucher-programme.html" }, { "title": "GoLife 10 Perlindungan Tenang RM75 Voucher Programme", "value": "golife-10-perlindungan-tenang-rm75-voucher-programme", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/golife-10-perlindungan-tenang-rm75-voucher-programme.html" }, { "title": "U Mobile Protector Guard Insurance - Perlindungan Tenang RM75 Voucher Programme", "value": "u-mobile-protector-guard-insurance-perlindungan-tenang-rm75-voucher-programme", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/u-mobile-protector-guard-insurance-perlindungan-tenang-rm75-voucher-programme.html" }, { "title": "VoWifi​", "value": "vowifi", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/vowifi.html" } ] } ], "dropdownDefault": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle/video-onz.html", "breadCrumbs": [ { "title": "FAQs", "url": "/content/u-mobile/en/personal/support/faqs.html" }, { "title": "Digital Services", "url": "/content/u-mobile/en/personal/support/faqs/digital-services.html" }, { "title": "Lifestyle", "url": "/content/u-mobile/en/personal/support/faqs/digital-services/lifestyle.html" } ] }

Can't Find the Help You Need?

If you require further assistance, you can get in touch with us via the following channels.

my-u-mobile-app

MyUMobile App

Reach out to us through the MyUMobile App.

Download App
facebook

Facebook

Drop us your message on Messenger.

Chat Now
twitter

Twitter

Tweet us your enquiries and we will get back to you as soon as we can! 

Tweet Now
{ "siteTheme": "theme-personal" }
We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. Click ‘Proceed’ to enjoy optimal performance. View our Privacy Notice to learn more.
Proceed