Frequently Asked Questions

What are the benefits of using WiFi Calling?
What do I need to do to set up WiFi Calling?
What are the devices or phones that support WiFi Calling?
Does it work with foreign phone models from overseas?
Who is eligible for WiFi Calling?
What are the minimum requirements for the WiFi network?
Do I need a SIM card in the mobile phone for WiFI Calling?
What should I do if I cannot turn on or use WiFi Calling?
The WiFi Calling is not working even though I am connected to a WiFi network. Why?
Do I need to register for International Direct Dial (IDD) and International Roaming (IR) for me to use WiFi Calling while abroad?
Will I be charged for incoming calls when I am using WiFi Calling while abroad?
Will my calls over WiFi Calling be disconnected if I move out of the WiFi coverage?
Can I call friends and family who are not using U Mobile WiFi Calling?
Will I be able to access the *118# menu when I am on WiFi Calling?
Can I send an SMS when I have connected to WiFi Calling?
What happens if I make an emergency service call when I am on WiFi Calling?
How is WiFi Calling set up?

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