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No deposit is required for Malaysians, but a deposit of RM200 is required for foreigners.
Your IDD call will be charged in Ringgit Malaysia (RM).
Your call charges will come under the “International” section in your bill, which records all the calls you made to destinations outside of Malaysia. Then you will see the name of the destination country in your bill.
Yes. Please visit our nearest customer service centre to suspend or deactivate this service.
Please view our voice rates for more information.
No. Unless the call is answered by your recipient's voice mail or IVR, you will not be charged.
We’re constantly offering new promotions, so be sure to check our website from time to time, so you can see the latest rates. You may also see changes in IDD rates on your bill.
If you can’t find the + sign on your phone keypad, you can just dial 00 instead.
Please visit the nearest U Mobile service centre to activate this service.
The IDD service allows U Mobile customers to make voice and video calls as well as SMS to other countries. IDD video calls are subject to the availability of the destination country’s operators.
Yes, you will be charged according to the international rate. Please call our customer service at 018-3881318 for further assistance.
Dial 00 or + followed by the country code, mobile prefix or area code, and then enter the phone number that you would like to dial. For example, to place an IDD call to Singapore, you should dial < + > < 65 > < area code > < phone number >
No additional registration fees are required. However, you have to register for this service at a U Mobile service centre, and you have to place a RM 300 deposit when you register. The deposit is refundable.
If you require further assistance, you can get in touch with us via the following channels.
Reach out to us through the MyUMobile App.
Drop us your message on Messenger.
Tweet us your enquiries and we will get back to you as soon as we can!