{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e\u003cspan\u003e\u003cspan class\u003d\"ui-provider ed bsq bbm bsr bss bst bsu bsv bsw bsx bsy bsz bta btb btc btd bte btf btg bth bti btj btk btl btm btn bto btp btq btr bts btt btu btv btw\"\u003e网店将在 1 月 30 日至 2 月 6 日进行维修。\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":5,"day":24},"instant":{"seconds":1716480000,"nanos":0},"nowDate":"May 24, 2024, 12:00:00 AM","nowTime":"2024-05-24","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e维修期间请前往\u003ca href\u003d\"/content/u-mobile/ch/personal/support/store-finder.html\" target\u003d\"_blank\"\u003e邻近的商店\u003c/a\u003e申请转台和签购配套,谢谢。\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":5,"day":24},"instant":{"seconds":1716480000,"nanos":0},"nowDate":"May 24, 2024, 12:00:00 AM","nowTime":"2024-05-24","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/ch/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/ch/personal/search-results.html" }

常见问题

{ "searchResultPagePath": "/content/u-mobile/ch/personal/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/ch/personal/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox_copy.suggestions" }

搜索

{ "dropdownFaqProperties": [ { "title": "综合", "value": "general", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/general.html", "isGroupLabel": true, "childList": [ { "title": "移动号码携带 (MNP) ", "value": "mobile-number-portability-mnp", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/general/mobile-number-portability-mnp.html" }, { "title": "转换付费配套", "value": "change-rate-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/general/change-rate-plan.html" }, { "title": "预付升级到后付", "value": "upgrade-prepaid-to-postpaid", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/general/upgrade-prepaid-to-postpaid.html" } ] }, { "title": "后付配套", "value": "postpaid", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid.html", "isGroupLabel": true, "childList": [ { "title": "HERO Plus 后付配套", "value": "hero-plus", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-plus.html" }, { "title": "HERO Postpaid 后付配套", "value": "hero-postpaid", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-postpaid.html" }, { "title": "U Platinum & U Premium后付配套", "value": "u-platinum-and-u-premium", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium.html" }, { "title": "Unlimited HERO P99 后付配套", "value": "unlimited-hero-p99", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p99.html" }, { "title": "Unlimited HERO P139 后付配套", "value": "unlimited-hero-p139", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p139.html" }, { "title": "Giler GX50 后付配套", "value": "giler-gx50", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-gx50.html" }, { "title": "Giler Unlimited GX68 后付配套", "value": "giler-unlimited-gx68", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68.html" }, { "title": "RM0.99 手机配套优惠", "value": "rm-0-99-device-offer", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/rm-0-99-device-offer.html" }, { "title": "签购一条电话线,2部手机只需99仙", "value": "add-a-line-2-phones-for-99sen", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/add-a-line-2-phones-for-99sen.html" }, { "title": "Postpaid Mobile Number Portability ", "value": "postpaid-mobile-number-portability", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability.html" }, { "title": "U Postpaid™ 38", "value": "postpaid-38", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-38.html" }, { "title": "U Postpaid 68 和 U Postpaid 98免费数据漫游和来电", "value": "u-postpaid-68-u-postpaid-98", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-postpaid-68-u-postpaid-98.html" }, { "title": "U FamilyShare", "value": "u-familyshare", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-familyshare.html" }, { "title": "U Postpaid 38、 68 和 98​​", "value": "u-postpaid-38-68-98", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-postpaid-38-68-98.html" }, { "title": "U SaveMore", "value": "device-u-savemore", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/device-u-savemore.html" }, { "title": "U Postpaid Borneo", "value": "u-postpaid-borneo", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-postpaid-borneo.html" }, { "title": "U Mobile 后付配套退款", "value": "refund", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/refund.html" }, { "title": "Giler Unlimited GX55 后付配套", "value": "giler-unlimited-gx55", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx55.html" } ] }, { "title": "预付配套", "value": "prepaid", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid.html", "isGroupLabel": true, "childList": [ { "title": "新U Prepaid Pack预付配套", "value": "new-u-prepaid-pack", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/new-u-prepaid-pack.html" }, { "title": " Unlimited Power Prepaid Pack配套", "value": "unlimited-power-prepaid-pack", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/unlimited-power-prepaid-pack.html" }, { "title": "语音通话配套", "value": "voice-plans", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/voice-plans.html" }, { "title": "Unlimited Mobile Internet (UMI) 无限量移动网络", "value": "unlimited-mobile-internet-umi", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/unlimited-mobile-internet-umi.html" }, { "title": "Giler Unlimited GX30 & GX12配套", "value": "giler-unlimited-gx30-gx12", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/giler-unlimited-gx30-gx12.html" }, { "title": "预付帐户有效期延长服务", "value": "prepaid-account-validity-extension-service", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-account-validity-extension-service.html" }, { "title": "Giler Talk GT30配套", "value": "giler-talk-gt30", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/giler-talk-gt30.html" }, { "title": "Unlimited FUNZ Prepaid Pack 配套", "value": "unlimited-funz-prepaid-pack", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/unlimited-funz-prepaid-pack.html" }, { "title": "每日和每周预付数据配套", "value": "prepaid-daily-weekly-data-plans", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-daily-weekly-data-plans.html" }, { "title": "预付加额", "value": "prepaid-top-up", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-top-up.html" }, { "title": "CreditShare", "value": "creditshare", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/creditshare.html" }, { "title": "预付移动号码携带(MNP)", "value": "prepaid-mobile-number-portability-mnp", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-mobile-number-portability-mnp.html" }, { "title": "EPIKKK Video3配套", "value": "epikkk-video3", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/epikkk-video3.html" }, { "title": "Giler Unlimited GX38 和 GX43配套", "value": "giler-unlimited-gx38-gx43", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/giler-unlimited-gx38-gx43.html" }, { "title": "Data Booster 5配套", "value": "data-booster-5", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/data-booster-5.html" }, { "title": "CreditSOS服务", "value": "creditsos-service", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/creditsos-service.html" }, { "title": "旧U Prepaid Pack预付配套", "value": "old-u-prepaid-pack", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/old-u-prepaid-pack.html" }, { "title": "预付资料核对活动", "value": "prepaid-data-verification-exercise", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-data-verification-exercise.html" }, { "title": "预付自助注册", "value": "prepaid-self-registration", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-self-registration.html" }, { "title": "CreditSOS 免费余额优惠活动", "value": "creditsos-free-credit", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/creditsos-free-credit.html" }, { "title": "预付 U 配套", "value": "prepaid-u25-u35", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-u25-u35.html" }, { "title": "5G 预付配套", "value": "prepaid-5g-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-5g-plan.html" }, { "title": "U35 免费 30 分钟 BIDD1310 优惠", "value": "prepaid-u35-with-bidd1310-promo", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-u35-with-bidd1310-promo.html" }, { "title": "5G 每日及每星期配套", "value": "5g-daily-weekly-plans", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/5g-daily-weekly-plans.html" }, { "title": "Hotspot 常见问题", "value": "hotspot-add-ons", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/hotspot-add-ons.html" }, { "value": "pakej-perpaduan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/pakej-perpaduan.html" }, { "title": "高速Booster 常见问题", "value": "speed-booster", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/speed-booster.html" }, { "title": "CreditSOS National Day Campaign", "value": "creditsos-national-day", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/creditsos-national-day.html" }, { "title": "Pakej Rahmah", "value": "pakej-rahmah", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/pakej-rahmah.html" }, { "title": "旅游配套", "value": "travellers-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/travellers-plan.html" }, { "title": "SIM Pack 常见问题 ", "value": "sim-pack", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/sim-pack.html" }, { "title": "U Prepaid Borneo", "value": "u-prepaid-borneo", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/u-prepaid-borneo.html" } ] } ], "dropdownDefault": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-postpaid.html", "breadCrumbs": [ { "title": "常见问题", "url": "/content/u-mobile/ch/personal/support/faqs.html" }, { "title": "手机配套", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans.html" }, { "title": "后付配套", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid.html" } ] }

通过 U Mobile 获取更多帮助 

通过以下管道与我们联系以获得帮助。​

my-u-mobile-app

MyUMobile App

通过 MyUMobile App联系我们。

facebook

Facebook

通过FB Messenger留下您的信息。

Instagram

Instagram

有疑问吗?请随时DM我们!

my-u-mobile-app

MyUMobile App

通过 MyUMobile App联系我们。

facebook

Facebook

通过FB Messenger留下您的信息。

Instagram

Instagram

有疑问吗?请随时DM我们!

{ "siteTheme": "theme-personal" }

Cookie 政策

我们使用 cookie 为您量身定制最相关的内容,从而为您带来我们网站上的最佳体验。单击“接受”,即表示您同意在您的设备上存储 cookie。查看我们的隐私声明以了解更多信息。