{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 3, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2023-10-10T11:39:00.000+08:00","endDateTime":"2023-12-31T23:59:00.000+08:00","desc":"\u003cp\u003e立即下载 MyUMobile App 以赢取一架  iPhone 14 Pro Max 并获得更多奖励！ \u003c/p\u003e\r\n","ctaPath":"http://u.my/app","now":{"year":2023,"month":11,"day":29},"instant":{"seconds":1701187200,"nanos":0},"nowDate":"Nov 29, 2023, 12:00:00 AM","nowTime":"2023-11-29","validTime":1}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/ch/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/ch/personal/search-results.html" }
U Mobile
手机配套
手机
宽频
数码生活
优惠
服务中心
5G Now
SHOP

建议搜索

热门搜索

U Mobile 最流行

iPhone 15 Pro
iPhone 15 Pro

无懈可击的 5G U Postpaid 让您的 iPhone 15 Pro 配套更实惠更灵活。即刻签购 U PayLater 享有0% 利率分期付款！
后付配套
后付配套

通过我们全新的U Postpaid plans享受高达1,000GB的5G数据。立即查看！
每月配套
每月配套

第一超值无限量数据配套，并且能免费享有4G/5G无上限网速。
手机
手机

通过U PayLater 或 U SaveMore就能立即拥有最新的5G手机
手机配套
手机
宽频
数码生活
优惠
服务中心
5G Now

常见问题

{ "searchResultPagePath": "/content/u-mobile/ch/personal/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/ch/personal/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox_copy.suggestions" }

搜索
{ "dropdownFaqProperties": [ { "title": "综合", "value": "general", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/general.html", "isGroupLabel": true, "childList": [ { "title": "移动号码携带 (MNP) ", "value": "mobile-number-portability-mnp", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/general/mobile-number-portability-mnp.html" }, { "title": "转换付费配套", "value": "change-rate-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/general/change-rate-plan.html" }, { "title": "预付升级到后付", "value": "upgrade-prepaid-to-postpaid", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/general/upgrade-prepaid-to-postpaid.html" } ] }, { "title": "后付配套", "value": "postpaid", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid.html", "isGroupLabel": true, "childList": [ { "title": "HERO Plus 后付配套", "value": "hero-plus", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-plus.html" }, { "title": "HERO Postpaid 后付配套", "value": "hero-postpaid", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-postpaid.html" }, { "title": "U Platinum & U Premium后付配套", "value": "u-platinum-and-u-premium", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium.html" }, { "title": "Unlimited HERO P99 后付配套", "value": "unlimited-hero-p99", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p99.html" }, { "title": "Unlimited HERO P139 后付配套", "value": "unlimited-hero-p139", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p139.html" }, { "title": "Giler GX50 后付配套", "value": "giler-gx50", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-gx50.html" }, { "title": "Giler Unlimited GX68 后付配套", "value": "giler-unlimited-gx68", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68.html" }, { "title": "RM0.99 手机配套优惠", "value": "rm-0-99-device-offer", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/rm-0-99-device-offer.html" }, { "title": "签购一条电话线，2部手机只需99仙", "value": "add-a-line-2-phones-for-99sen", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/add-a-line-2-phones-for-99sen.html" }, { "title": "Postpaid Mobile Number Portability ", "value": "postpaid-mobile-number-portability", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability.html" }, { "title": "U Postpaid™ 38", "value": "postpaid-38", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-38.html" }, { "title": "U Postpaid 68 和 U Postpaid 98免费数据漫游和来电", "value": "u-postpaid-68-u-postpaid-98", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-postpaid-68-u-postpaid-98.html" }, { "title": "U FamilyShare", "value": "u-familyshare", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-familyshare.html" }, { "title": "U Postpaid 38、 68 和 98​​", "value": "u-postpaid-38-68-98", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-postpaid-38-68-98.html" } ] }, { "title": "预付配套", "value": "prepaid", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid.html", "isGroupLabel": true, "childList": [ { "title": "新U Prepaid Pack预付配套", "value": "new-u-prepaid-pack", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/new-u-prepaid-pack.html" }, { "title": " Unlimited Power Prepaid Pack配套", "value": "unlimited-power-prepaid-pack", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/unlimited-power-prepaid-pack.html" }, { "title": "语音通话配套", "value": "voice-plans", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/voice-plans.html" }, { "title": "Unlimited Mobile Internet (UMI) 无限量移动网络", "value": "unlimited-mobile-internet-umi", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/unlimited-mobile-internet-umi.html" }, { "title": "Giler Unlimited GX30 & GX12配套", "value": "giler-unlimited-gx30-gx12", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/giler-unlimited-gx30-gx12.html" }, { "title": "预付帐户有效期延长服务", "value": "prepaid-account-validity-extension-service", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-account-validity-extension-service.html" }, { "title": "Giler Talk GT30配套", "value": "giler-talk-gt30", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/giler-talk-gt30.html" }, { "title": "Unlimited FUNZ Prepaid Pack 配套", "value": "unlimited-funz-prepaid-pack", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/unlimited-funz-prepaid-pack.html" }, { "title": "每日和每周预付数据配套", "value": "prepaid-daily-weekly-data-plans", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-daily-weekly-data-plans.html" }, { "title": "预付加额", "value": "prepaid-top-up", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-top-up.html" }, { "title": "CreditShare", "value": "creditshare", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/creditshare.html" }, { "title": "预付移动号码携带(MNP)", "value": "prepaid-mobile-number-portability-mnp", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-mobile-number-portability-mnp.html" }, { "title": "EPIKKK Video3配套", "value": "epikkk-video3", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/epikkk-video3.html" }, { "title": "Giler Unlimited GX38 和 GX43配套", "value": "giler-unlimited-gx38-gx43", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/giler-unlimited-gx38-gx43.html" }, { "title": "Data Booster 5配套", "value": "data-booster-5", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/data-booster-5.html" }, { "title": "CreditSOS服务", "value": "creditsos-service", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/creditsos-service.html" }, { "title": "旧U Prepaid Pack预付配套", "value": "old-u-prepaid-pack", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/old-u-prepaid-pack.html" }, { "title": "预付资料核对活动", "value": "prepaid-data-verification-exercise", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-data-verification-exercise.html" }, { "title": "预付自助注册", "value": "prepaid-self-registration", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-self-registration.html" }, { "title": "CreditSOS 年终优惠活动", "value": "creditsos-year-end-campaign", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/creditsos-year-end-campaign.html" }, { "title": "CreditSOS 免费余额优惠活动", "value": "creditsos-free-credit", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/creditsos-free-credit.html" }, { "title": "预付 U 配套", "value": "prepaid-u25-u35", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-u25-u35.html" }, { "title": "5G 预付配套", "value": "prepaid-5g-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-5g-plan.html" }, { "title": "U35 免费 30 分钟 BIDD1310 优惠", "value": "prepaid-u35-with-bidd1310-promo", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-u35-with-bidd1310-promo.html" }, { "title": "5G 每日及每星期配套", "value": "5g-daily-weekly-plans", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/5g-daily-weekly-plans.html" }, { "title": "Hotspot 常见问题", "value": "hotspot-add-ons", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/hotspot-add-ons.html" }, { "value": "pakej-perpaduan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/pakej-perpaduan.html" }, { "title": "高速Booster 常见问题", "value": "speed-booster", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/speed-booster.html" }, { "title": "CreditSOS National Day Campaign", "value": "creditsos-national-day", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/creditsos-national-day.html" }, { "title": "Pakej Rahmah", "value": "pakej-rahmah", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/pakej-rahmah.html" }, { "title": "旅游配套", "value": "travellers-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/travellers-plan.html" }, { "title": "SIM Pack 常见问题 ", "value": "sim-pack", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/sim-pack.html" } ] } ], "dropdownDefault": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/creditsos-service.html", "breadCrumbs": [ { "title": "常见问题", "url": "/content/u-mobile/ch/personal/support/faqs.html" }, { "title": "手机配套", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans.html" }, { "title": "预付配套", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid.html" } ] }

通过 U Mobile 获取更多帮助 

通过以下管道与我们联系以获得帮助。​

​

my-u-mobile-app

MyUMobile App

通过 MyUMobile App 联系我们。

立即下载
facebook

Facebook

通过 FB Messenger 留下您的信息。

现在留言
twitter

Twitter

在推特中写下您的问题，我们将尽快回应您！

现在发文
{ "siteTheme": "theme-personal" }

Cookie 政策

我们使用 cookie 为您量身定制最相关的内容，从而为您带来我们网站上的最佳体验。单击“接受”，即表示您同意在您的设备上存储 cookie。查看我们的隐私声明以了解更多信息。

接受