Preorder iPhone 15 Pro and iPhone 15 Family
Get the latest iPhone 15 series with Unbeatable 5G U Postpaid plans, from now till 28 September 2023. Pre-order yours at U Mobile today!
GX38 and GX43 are prepaid data subscription service for your smartphone usage. Both GX38 & GX43 are valid for 30 days, and your prepaid line must remain active in order to enjoy the plan's features.
|Data||Local Calls||Hotspot Data|
|GX38||Unlimited @ 12Mbps||Unlimited||6GB high-speed|
|GX43||Unlimited @ 12Mbps||Unlimited||6GB high-speed
Unlimited @ 12Mbps
Every activation or renewal of GX38 or GX43 will be charge RM38 or RM43 respectively.
You can use your unlimited data for all types of usage on your smartphone, including web browsing, social media, video and music streaming, e-mail and much more.
You can use your unlimited calls for local calls to all mobile networks.
Only subscribers on the Unlimited Funz Prepaid Plan may view & subscribe to GX38 & GX43.
GX38 & GX43 is designed for smartphone use only.
With GX38, you will have 6GB of high-speed mobile hotspot data that you can share with other devices.
With GX43, you will have 6GB of high-speed mobile hotspot data followed by Unlimited mobile hotspot data @ 12Mbps that you can share with other devices.
With GX38, once you've exhausted the 6GB quota of high-speed mobile hotspot data, you may continue to use your mobile hotspot at a reduced speed of 64kbps.
With GX43, once you've exhausted the 6GB quota of high-speed mobile hotspot data, you may continue to use your unlimited mobile hotspot at 12Mbps.
There is no data quota cap for GX38 or GX43.
You can activate GX38 or GX43 via the following channels provided you’re on the on the Unlimited Funz Prepaid Plan
Step 1: Launch the MyUMobile App
Step 2: Select Add-Ons
Step 3: Select GX38 or GX43 and confirm your subscription.
Step 1: Dial *118#
Step 2: Select GX38 or GX43 and confirm your subscription.
Please ensure you have a minimum balance of RM38 or RM43 in order to successfully activate GX38 or GX43.
Your subscription begins on the date that your service was activated, and will be renewed automatically at the end of 30 days, as long as you have enough balance in your prepaid account to renew your GX38 or GX43 plan.
For example, if you subscribed to GX38 or GX43 at 8.53pm on 30 June, your subscription will be renewed at 8.52pm on 30 July.
You will receive a friendly reminder (SMS) two days before your auto-renewal is due. Also, one day before, another SMS when your subscription is renewed.
Yes. You will receive an SMS notification on your subscription status.
If your subscription failed to automatically renew, you might have insufficient balance or your account might be in a passive period. The system will try to renew the subscription again on the following day.
You will be automatically unsubscribed from GX38 or GX43 and any unused hotspot quota balance will be forfeited.
You may disable the auto-renewal service through UMB by dialling *118#.
No, you will not be able to subscribe to GX38 or GX43 when you are in a passive period.
No, your subscription to GX38 or GX43 will not be auto-renewed when you are in a passive period.
No, there is no limit to the number of times you can activate GX38 and GX43.
You can use your unlimited data on 4G and 3G networks only.
If you require further assistance, you can get in touch with us via the following channels.
Reach out to us through the MyUMobile App.
Drop us your message on Messenger.
Tweet us your enquiries and we will get back to you as soon as we can!